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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). 1 Userpilot for product teams to collect and act on NPS data Creating NPS surveys with Userpilot.

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Is Your Product Analytics Broken? How to Actually Act on the Data You Collect

Userpilot

You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Kevin has almost a decade of experience working at some of the world’s most innovative software companies. This causes siloed data and integration issues. Think about Apu, the ever-diligent Kwik-E-Mart owner.

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Why UX analytics should go beyond quantitative data. How to start your UX analysis.

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Whatfix Mobile Review: Pricing, Features, Pros & Cons

Userpilot

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? Product teams can use a no-code editor to design step-by-step guidance and interactive elements that live directly inside their mobile apps. Whatfix G2 review. The question is: Can Whatfix mobile give you what youre looking for?

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A guide to AI prototyping for product managers

Lenny Rachitsky

For much more hands-on learning, sign up for Colin’s live four-week cohort-based course on AI prototyping , where you’ll master AI prototyping tools, debug common issues, and build a fundamental understanding of how coding works. Use code “LENNYSLIST” to get $100 off. Enrollment closes January 23rd.

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A Leader's Guide to Metrics Reviews

Sachin Rekhi

Ada and I both had the privilege of working at two data-driven companies, LinkedIn and SurveyMonkey , led by two analytically rigorous leaders, Jeff Weiner , and the late Dave Goldberg. Those experiences shaped the way that we both now think about building an effective data-driven product culture. Why metrics reviews matter.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.