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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

Userpilot

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. However, most customer churn falls under one of four categories: Bad product-customer fit Several factors could lead to a poor product-customer fit.

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The biggest challenges facing support teams right now (and how to solve them)

Intercom, Inc.

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

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Legacy Systems VS Modern Embedded Analytics

Reveal

Continue reading to find out what a modern embedded analytics solution is and how it can replace your legacy system by decreasing operational costs and increasing annual revenue. Table of contents: What is a legacy system? What are the major issues with legacy systems? What Is a Legacy System?

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Userlane vs Spekit: Which is Better for Customer Feedback?

Userpilot

Spekit doesn’t have traditional customer feedback collection features like qualitative surveys or NPS dashboards. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Automatic reminder system: NPS will remain in the announcement list in the Userlane Assistant if a user has not responded yet.

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Data Discrepancy: How to Identify and Prevent it?

Userpilot

TL;DR Data discrepancy refers to a situation when different sets of data don’t line up, like when two different analytics dashboards show different values for the same metric. Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies. What is data discrepancy?

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How to Provide End User Support Effectively? [+ Strategies & Examples]

Userpilot

Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. Some tips to provide proper end-user support include: Using AI marketing tools to reduce the team’s workload. Userpilot ‘s resource center view from the dashboard.