Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. So I’m going to talk about Product-Market Fit.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Sachin Rekhi

FEBRUARY 16, 2020

Google - The Anatomy of a Large-Scale Hypertextual Web Search Engine, written by Larry Page & Sergey Brin in 1998. Vision: Product Walkthrough. While certainly not a product category most of us operate it, it showcases the kind of inspirational feeling a successful product walkthrough leaves your audience with.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

JULY 20, 2023

We know it’s perfect for customer success and product marketing because we built it for it. You can also create onboarding flows , collect user behavior data , and get access to advanced product analytics —everything to nurture product growth. Zendesk dashboard. Freshdesk dashboard. AI-based automation.

Embedded Analytics 91

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 91

Userpilot

APRIL 21, 2023

The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. Product analysis benefits teams from across the organization, including your product , marketing , customer success , and UX design colleagues.

Analytic Tools 89

Analytic Tools Feedback Software Research Software Data Visualization 89

Userpilot

SEPTEMBER 4, 2023

A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. Entirely new markets can be born.

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Intercom, Inc.

JANUARY 20, 2022

In today’s episode of Intercom on Product, Paul Adams , our SVP of Product, and I reflect on our own shortcomings as we scale – and the makings of a much-needed course correction. We surveyed some of our best people and different managers and leaders in the product and engineering org, and they gave us amazing feedback.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

FEBRUARY 28, 2024

TL;DR Pendo Engage is a product adoption platform for with in-app guidance , product analytics, and feedback collection capabilities. Pendo Engage is primarily used for product adoption , with product analytics and user feedback being the next most common use cases. Flexible dashboards. Source: Pendo.

Data Visualization 92

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 92

Userpilot

SEPTEMBER 4, 2023

A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. Entirely new markets can be born.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

APRIL 7, 2024

Responsibilities of a SaaS product manager Perform market and user research. Specify product vision and create the product strategy. Oversee product development and design. Collaborate with the product marketing team to devise the go-to-market strategy. Specify feature prioritization.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

MARCH 13, 2024

Every seasoned product marketer knows that adding new features to your product is key to product management success. Prototyping builds a minimum viable product with new feature ideas to test their impact on the user experience. Product usage dashboard in Userpilot. But not just any features will do.

Data Visualization 88

Data Visualization Weak Development Team User Testing Feedback Software 88

Userpilot

JANUARY 9, 2023

What information do you need to include in your product persona profile? These are most likely to be the key differentiators. Once you have this, look at more detailed characteristics of how they use the product. Product persona: The product marketing manager. Job title: Product Marketing Manager.

Feedback Software 85

Feedback Software Research Software Analytic Tools User Testing 85

Userpilot

FEBRUARY 27, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. Userlane dashboard. Userlane allows you to collect user feedback and improve your product experiences with basic survey functionality.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 24, 2023

Our engine will optimize the best experiences to show. Other cheaper tools in the market would definitely not fulfill your needs, and others like Pendo would be out of budget. The pricing differentiation happens mostly on the service level (e.g. There is also a 1-hour delay in Pendo user analytics display on their dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc You should also get customization capabilities so that the surveys you create match your interface and don’t look odd. Whatfix dashboard.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Intercom, Inc.

JANUARY 31, 2019

April: I think the best thing B2B SaaS vendors can do is stay really focused on their differentiators because there are things about your solution that your best customers really love about you, and the rest of it really doesn’t matter. Sydney: On the high level of the dashboard, there are a couple of things.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Andrew Chen

MARCH 18, 2019

Or big market! Or technology differentiation! Same for social networks before Facebook, or there were more than a dozen investor-backed search engines before Google. – when you’re growing a bit: your lowest paid engineer. – scaling: mid level engineer. – successful: market for ceo pay.

User Testing 94

User Testing Data Visualization Customer Experience Customer Feedback 94

Userpilot

FEBRUARY 23, 2023

It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. I also like that usage is captured retrospectively and the dashboard views or ability to segment users/accounts based on different criteria is really powerful.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. I also like that usage is captured retrospectively and the dashboard views or ability to segment users/accounts based on different criteria is really powerful.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. I also like that usage is captured retrospectively and the dashboard views or ability to segment users/accounts based on different criteria is really powerful.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. There is limited reporting and dashboarding functionality within Chameleon currently. The pricing differentiation happens mostly on the service level (e.g.,

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. And there’s more: Need to be able to drill more into the Dashboard widgets. The pricing differentiation happens mostly on the service level (e.g.,

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Andrew Chen

MARCH 18, 2019

Or big market! Or technology differentiation! Same for social networks before Facebook, or there were more than a dozen investor-backed search engines before Google. – when you’re growing a bit: your lowest paid engineer. – scaling: mid level engineer. – successful: market for ceo pay.

User Testing 40

User Testing Data Visualization Customer Experience Customer Feedback 40

Userpilot

NOVEMBER 18, 2020

When you log into Userpilot’s dashboard, you can take a sneak peak at the number of web sessions your active users have had since they signed up: Team Postfity noticed that some users had a lot higher activity than others. The social media scheduler became the user of Userpilot in January 2020. Source: userpilot.com.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience User Testing 97

Userpilot

FEBRUARY 21, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc You should also get customization capabilities so that the surveys you create match your UI and don’t look odd. No watermarks are also preferable.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Intercom, Inc.

OCTOBER 29, 2020

I had wanted to be in tech because I’d done a bunch of coding undergrad and engineering undergrad, and as tech started to take off in the mid to late nineties, I knew that I wanted to be in the Bay Area, in Silicon Valley. A marketer could set it up, a product manager could set it up, anyone could set it up.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Userpilot

FEBRUARY 28, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. Other than the Mixpanel integration, it wasn’t possible to analyze user data directly on the UserGuiding dashboard. Pros of Userlane? What users say about Userlane?

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52

Userpilot

FEBRUARY 27, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. There is limited reporting and dashboarding functionality within Chameleon currently. The pricing differentiation happens mostly on the service level (e.g.,

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 28, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. Other than the Mixpanel integration, it wasn’t possible to analyze user data directly on the UserGuiding dashboard. Userpilot sits in that sweet spot.

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52

Userpilot

FEBRUARY 21, 2023

Everything needs to be built into the dashboard. No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. And there’s more: Need to be able to drill more into the Dashboard widgets. – Parita P.

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52

Intercom, Inc.

MARCH 29, 2022

“We are dedicated to building the best, most innovative products on the market to drive the most impact for you, our customers. Our level of investment in product and innovation sets us apart”. Our level of investment in product and innovation sets us apart. So tell us about how you’ve differentiated there.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

FEBRUARY 28, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. Other than the Mixpanel integration, it wasn’t possible to analyze user data directly on the UserGuiding dashboard. Userpilot sits in that sweet spot.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52