Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Amplitude

MAY 6, 2020

So naturally this is where companies are trying to compete and earn our loyalty: by offering differentiated experiences across our connected (and offline) lives, and by using data to better understand our complex relationships with the products we love. They submit a ticket , wait, and get a report or dashboard back.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Product Warrior

MARCH 9, 2023

If we want to maximise our investment in engineers, designers, and product managers, they must be empowered to understand the root causes of problems to find the most effective and valuable solutions to those problems. It presents product managers, engineers, and designers with nothing they can directly impact. We need to avoid this.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Product Warrior

MARCH 9, 2023

If we want to maximise our investment in engineers, designers, and product managers, they must be empowered to understand the root causes of problems to find the most effective and valuable solutions to those problems. It presents product managers, engineers, and designers with nothing they can directly impact. We need to avoid this.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Amplitude

JUNE 23, 2020

Historical Count is more accurate than just differentiating between new and returning users. Amplitude Engage lets you automatically send your behavioral segments in Amplitude to ad networks, marketing automation tools, and personalization engines for retargeting. Share bulk dashboard filters. Available on all Amplitude plans.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Birst BI

DECEMBER 18, 2018

According to Gartner, more than 3,000 CIOs ranked Business Intelligence (BI) and Analytics as the top differentiating technology for their organizations. Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. Reserve your spot!

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Pragmatic Marketing

DECEMBER 3, 2019

Becoming subject-matter experts on the industry landscape to identify a differentiated positioning from competitors. I recommend creating and referencing a marketing dashboard to track not only core marketing KPIs (key performance indicators) but also products’ core metrics on a campaign level. ” Attribution.

Roadmap 91

Roadmap Data Visualization User Testing Product Research 91

Pragmatic Marketing

DECEMBER 3, 2019

Becoming subject-matter experts on the industry landscape to identify a differentiated positioning from competitors. I recommend creating and referencing a marketing dashboard to track not only core marketing KPIs (key performance indicators) but also products’ core metrics on a campaign level. ” Attribution.

Roadmap 91

Roadmap Data Visualization User Testing Product Research 91

Business of Software Conference

AUGUST 10, 2023

He had hired Kyle Bazzy and Derik Sutton into sales and marketing roles and he felt the work they had done could offer significant differentiation in the market. It is more rich, because it’s focused on customers, not the internal metrics on a CRM dashboard. They were given his support to do something different.

White Paper 52

White Paper User Testing Demo Customer Experience 52

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Gainsight

AUGUST 14, 2020

In this case, we took three clients as examples and called out how their company-wide CS focus, usage of multiple Gainsight products, and strong executive use-cases (dashboards, mobile/slack usage, etc.) Your health scores should also include certain features or integrations that are highly differentiated and drive your customers’ stickiness.

Data Visualization 52

Data Visualization Presentation Reporting Tools Customer Feedback 52

Userpilot

SEPTEMBER 11, 2023

What will it take to turn your product into a bonafide growth engine ? Through competitor analysis, you’ll learn the strengths and mistakes of your competitors and find opportunities for differentiation. What do you need to successfully navigate the different product launch phases? What are their challenges and pain points ?

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Userpilot

NOVEMBER 21, 2023

The latter is riskier but potentially more rewarding as it can truly differentiate your product in the market. Develop the product to satisfy user needs Once the idea is validated, it’s time for the engineering and development teams to do their magic. Whichever path you choose, validate the idea before you build them.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

Mind the Product

JANUARY 17, 2018

A good BPM is able effectively to communicate, educate, and translate behavioral science insights for the engineering and design team. A bad BPM does not fully internalize the power they have over the user and sees them as an engine to drive product metrics. A Good Behavioral Product Manager Focuses on Behavior Change.

Data Visualization 109

Data Visualization Product Management Product Manager User Testing 109

Amplitude

MARCH 11, 2020

Output-based product roadmapping frequently looks like jostling and negotiating to sequence a given set of features over time and across several swimlanes, each representing an engineering team. This involves defining the core user(s), articulating the user’s “ jobs to be done “, and identifying how the company is differentiated.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

Mixpanel

JULY 27, 2020

Ever dropped a link to a beautiful dashboard in Slack and been met with awe by colleagues? A key differentiator of product-led businesses is that their revenue model and customer acquisition model are married together. Social outcome: how customers want to be perceived by others by using your product. Now, it’s time to spread the word.

Research Software 85

Research Software User Testing Onboarding KPIs Product Research 85

Mironov Consulting

MAY 2, 2019

Or jet engines. These companies need a special mix of physical engineering expertise, manufacturing savvy, tight financial controls and long planning horizons. Most of the time, cost, risk, scheduling and financial optimization is in the manufacturing cycle (not the engineering and design cycle), since every unit is expensive to build.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Intercom, Inc.

NOVEMBER 30, 2022

Your best customers are the ones you can sustainably acquire, who use your product deeply and get differentiated value. If their value isn’t differentiated (i.e. Ensure all your metrics/dashboards track the success of this type of customer. Focus your roadmap on optimizing it, and only then … Find your new revenue engine.

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

Gainsight

JUNE 18, 2020

We needed to demonstrate differentiated value and create a positive experience for our customers. We sorted this out by sending the data into Gainsight and letting the rules-engine filter it. athenahealth’s CSM Manager Dashboard. We had to start putting the customer at the center of everything we did.

Data Visualization 52

Data Visualization Analytic Tools Healthcare Customer Experience 52

UX Studio

JUNE 30, 2023

San Jose, CA $150 – $199 / hr Website Development, Digital Design, Digital Strategy, Search Engine Optimization, SaaS and B2B Marketing Netrix Digital Netrix Digital is a woman-owned design company delivering world-class experiences. The design services also include creating admin dashboards, interactive mockups, and conducting tests.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Sachin Rekhi

FEBRUARY 16, 2020

Google - The Anatomy of a Large-Scale Hypertextual Web Search Engine, written by Larry Page & Sergey Brin in 1998. That level of precision provided incredible clarity to both our sales and product teams as we tried to build the very best product and sales engine for this very specific audience definition. Execution: Metrics Dashboards.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

JULY 20, 2023

The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has. Zendesk dashboard. Freshdesk dashboard. Includes service-level agreements (SLAs) and real-time dashboards. Tidio chatbot dashboard and features. Document360 dashboard. AI-based automation. AI-powered chatbot.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. As the book Blue Ocean Strategy notes, blue oceans have always been a key engine of growth for companies and entire economies. Competitors struggle to replicate differentiated value propositions without high costs.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

FEBRUARY 28, 2024

The benefits of using Pendo Engage include its custom themes, flexible dashboards , multi-platform analytics, 50+ integrations, and the fact that you don't need to write any code to utilize its features. Flexible dashboards. Pendo has a wide array of dashboard widgets that you can add to your homepage. Source: Pendo.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Intercom, Inc.

JULY 26, 2018

Josh: With the survey software, I made the mistake of not differentiating myself enough from SurveyMonkey or the 10,000 other survey apps out there. It was essentially just this static dashboard. But five years later, we are still here. Adam: What was that early reception like that made you feel this could actually be a business?

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Intercom, Inc.

JANUARY 20, 2022

If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. What we did was, for us, massively insightful, maybe more insightful than we ever realized going into it.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

JANUARY 16, 2023

Our platform automatically calculates the results—a glance at the dashboard will show you the percentage of promoters, passives, and detractors. Userpilot’s NPS dashboard. The pricing differentiation happens mostly on the service level (e.g. Mixpanel dashboard. Team collaboration dashboard to help your team work together.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

Userpilot

APRIL 21, 2023

You can use it to refine your marketing , differentiation , and pricing strategies. Product marketing team : allows them to understand how the product differentiates from the competitors and its unique value proposition. It can also help them adjust their differentiation and pricing strategy. NPS dashboard in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

APRIL 30, 2024

Three to four pricing tiers or JTBD -based plans differentiated by features and value will do. Finally, you can use Userpilot to track all your value-based product metrics from one dashboard which you can customize to fit your needs. If transparency is there (and it is fair), growth will follow. Set prices based on value.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

APRIL 7, 2024

Track competitor products : Implement a competitor analysis framework to systematically review and compare competitors’ offerings, marketing strategies, and customer feedback across multiple channels to identify areas for innovation and differentiation. Begin by building simple wireframes so the development team knows what you want.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. As the book Blue Ocean Strategy notes, blue oceans have always been a key engine of growth for companies and entire economies. Competitors struggle to replicate differentiated value propositions without high costs.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 13, 2024

Reverse engineering involves defining a goal and backtracking from it to find feature ideas to take you there. Gain competitive advantage : The ideation process brings fresh ideas to the forefront of product development to help you differentiate yourself and overcome product parity. Product usage dashboard in Userpilot.

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. This is the story of how we’ve built a Product-Market Fit Engine. These are hyper ambitious, super intelligent engineers. Sean Ellis & The Engine. The engine has 5 stages. Upcoming Events.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

FEBRUARY 6, 2020

When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. Turning a sales objection into a unique differentiator. Rather than shying away from the marketplace, she embraced it as Udemy for Business’ unique differentiator.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Mixpanel

NOVEMBER 19, 2019

How do you differentiate from your competition? This morning I built out a whole Mixpanel dashboard for a test I just launched. Mixpanel: Have these metrics and your dashboards changed over time? Even though we do have a lot of engineering and tech resources, we’re very careful about how we employ them.

Data Visualization 14

Data Visualization Analytic Tools Research Software Technical Review 14

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. Reduce Security Friction Points: If you want your customers to make use of embedded analytics, start by making the dashboards easy to access.

Embedded Analytics 86

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 86

Reveal

JULY 19, 2022

Benefits of using white label analytics Why white label dashboards are important? With white labeling software, you can fully customize the fonts, colors, button shapes, and more of a vendor’s analytics so your white label dashboard matches your brand perfectly. Why White Label Dashboards Are Important? See Reveal in Action.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52