Intercom, Inc.

FEBRUARY 2, 2022

Document this step with in-depth notes, seeking feedback from contributors. Link all relevant documents and resources to provide a holistic overview of the topic. it might be a written document, presentation, data analysis, design, video, etc.). Screenplay: The story you will tell. Editing: Stitching it all together.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Product Talk

FEBRUARY 14, 2024

Tali directs Texthelp’s product management team in the Nordic region, which creates products tailor-made for the educational market in Sweden, Norway, and Denmark. Tali’s team now has a FigJam document that contains five trees. Texthelp has over 50 million users served by 12 product teams in the US, the UK, and in the Nordics.

Analytic Tools 222

Analytic Tools Research Software Product Research Data Visualization 222

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

DECEMBER 22, 2023

Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. AI-writing assistants are excellent tools for repurposing product documentation and content or refining existing microcopy. When writing microcopy for UI, prioritize clarity over creativity.

Analytic Tools 101

Analytic Tools Feedback Software UX Data Visualization 101

Reveal

JUNE 15, 2023

With it, developers aren’t forced to embed iFrames into your application and configure dashboards with a parameterized URL. In the G2 Grid® Report for Embedded Business Intelligence, Reveal was rated as one of the highest-performing embedded analytics solutions on the market based on excellent customer satisfaction ratings.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 95

ChatGPT Data Visualization Onboarding KPIs Research Software 95

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Dashboards. Event tracking.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Amplitude

MAY 3, 2020

Google Analytics requires separate documentation. Neither of these processes is particularly intuitive, and your team will likely spend a lot of time reading the documentation on how to do it correctly. Amplitude allows you to set up release dashboards that reflect your team’s success metrics. Amplitude makes this dead simple.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Friction 137

Reveal

MARCH 9, 2023

While both purpose-built embedded analytics SDKs and iframes allow for the integration of data analytics capabilities in an application, here are the key differences: Embedded analytics solutions are purpose-built for integrating dashboards, analytics & self-service business intelligence into your application.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

UX Studio

MARCH 1, 2024

But with so many options flooding the market, it’s easy to feel overwhelmed. However, as a researcher observing the whole session, I could easily see that she had far more difficulties uploading a document. who believed they already understood their target group and market completely. What to pay attention to?

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

DECEMBER 15, 2022

This is a no-brainer if you’re entering a new market where users speak a different language. functionality localization – this means adding new features to meet the needs of the users and compete with products that already exist in the target market. memoQ software localization tool dashboard. Project Tracking.

Research Software 96

Research Software Analytic Tools Feedback Software Reporting Tools 96

ProductPlan

FEBRUARY 8, 2022

Or perhaps support, sales, or marketing staff struggle to interface with product team members effectively. As an owner, they document the process and train colleagues to use the process correctly. Defining, documenting, and maintaining release processes. Coordinating with product marketing and sales.

Data Visualization 94

Data Visualization Reporting Tools Feedback Software Analytic Tools 94

Usersnap

NOVEMBER 17, 2022

This platform consists of several “Hubs”, related to domains such as marketing, sales, service, CMS, or operations. You can search within the Hubspot marketplace categories for integrations focused on productivity, marketing, finance, and customer service. HubSpot offers plenty of tools to elevate your business in any way possible.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

ProductPlan

FEBRUARY 15, 2022

Is the role of product operations about building and documenting processes—guided by the needs and requirements of product? Or is it about refining, documenting, and shepherding the ongoing use of established processes? What do the sales or marketing teams need to know about a product? Data is important.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

Userpilot

JANUARY 9, 2024

Lastly, make sure help documentation is easily searchable. Typically, you may have heard of the tool being used for marketing purposes and optimizing search engine rankings. Google Analytics dashboard. Hotjar dashboard. UserTesting dashboard. Provide shortcuts to aid the efficiency of expert users.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

People-First Product Leadership

SEPTEMBER 17, 2023

I created an onboarding document to help frame the work, people, and history the new PM would encounter during their first 30, 60, and 90 days. Start the onboarding document by welcoming the new hire and setting the foundation for the information they’re about to consume. A new product manager is joining my team in a few weeks.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Userpilot

MARCH 16, 2023

UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. Last but not least, Userpilot enables you to create an in-app resource center , incorporated with a lot of educational tools like a live chat option, video guides, documentation, FAQs, troubleshooting tips, quick bug fixes, a link to the knowledge base, and more.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. Use detailed insights to target your growth marketing efforts and PLG strategy.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. There’s a lot of discussion around conversational computing these days – at Intercom, we talk about our conversational relationship platform , conversational support and conversational marketing. We all know what a conversation between two people sounds like. Hey, can you help me a sec?”.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Amplitude

AUGUST 7, 2020

Today we are thrilled to announce the release of Templates, a workflow tool to leverage your existing Amplitude dashboards to empower new teammates, and apply previous work to new product initiatives. Check out the video below for example use cases, and see our documentation here for detailed instructions. New in Analytics.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

Userpilot

JUNE 28, 2023

Track your KPIs with Userpilot’s native analytics dashboard. This allowed them to further their product-led growth and improve user retention by highlighting notable features with a demo document or step-by-step guide on the entire process of using it. Pre-signup ‘Aha’ moments can serve as a powerful marketing tool!

Onboarding KPIs 82

Onboarding KPIs Feedback Software User Testing Analytic Tools 82

The Product Coalition

JULY 28, 2020

Product Management in an inter-disciplinary role which tries to marry Business strategy and Marketing with Design and Engineering, hence making better products that users need. Marketing Focus b. To do so, the activities of the PM include: a. Pipeline Requirement Analysis c. Win-Loss Analysis 2.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Amplitude

NOVEMBER 13, 2020

Learn What Your Market and Customers Need. Before you build or measure anything, it’s important to learn as much as possible about your target users and your market. At this point in the cycle, your goal is to identify and validate an existing problem in the market and document how you intend to solve it.

Data Visualization 98

Data Visualization User Testing Customer Feedback Product Management 98

Mixpanel

SEPTEMBER 4, 2019

The Signal is delighted to bring you a new Mixpanel series featuring product managers, growth marketers, data scientists, and engineers who use data to innovate. Number of downloads, which helps our marketing team understand how well their efforts are working, and (possibly) where we need more activity. The marketing team?

Data Visualization 46

Data Visualization Analytic Tools Marketing Strategy 46

Userpilot

NOVEMBER 21, 2023

New product launch checklist: Conduct market and customer research to assess the competitive landscape, identify unmet customer needs, and assess demand. Craft a comprehensive go-to-market strategy covering your product positioning , pricing , marketing campaign details, and launch timelines. Online analytics is a good start.

Product launches 92

Product launches User Testing Product Research Analytic Tools 92

Userpilot

OCTOBER 27, 2023

Product-led growth (PLG) for enterprise customers is a business strategy that focuses on using the product itself as the main driver of customer acquisition , retention, and expansion within the enterprise software market. It doesn’t mean, however, that PLG companies don’t need sales or marketing teams.

Feedback Software 99

Feedback Software Embedded Analytics Analytic Tools Enterprise 99

Mixpanel

SEPTEMBER 4, 2019

The Signal is delighted to bring you a new Mixpanel series featuring product managers, growth marketers, data scientists, and engineers who use data to innovate. SPC Card targets people ages 12-24, the so-called “Gen Z” marketing segment. The marketing team? We provide daily metrics via multiple Mixpanel dashboards.

Data Visualization 40

Data Visualization Analytic Tools Marketing Customer Experience 40

Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

Data Visualization 88

Data Visualization Reporting Tools Analytic Tools Research Software 88

Userpilot

OCTOBER 26, 2023

TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. Market Development involves selling existing products to new markets. Market Penetration focuses on selling more existing products within the current market.

Feedback Software 100

Feedback Software Analytic Tools Research Software Data Visualization 100

Amplitude

JUNE 23, 2020

Amplitude Engage lets you automatically send your behavioral segments in Amplitude to ad networks, marketing automation tools, and personalization engines for retargeting. Share bulk dashboard filters. Bulk Dashboard Filters temporarily update all charts on a dashboard with alternate date ranges, intervals, or user segments.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

MARCH 31, 2023

Leveraging metrics and analytics is essential to stay competitive in today’s data-driven market. This data can help you identify trends, optimize the customer experience , and make better product development, marketing, and operations decisions. It shows you whether your sales and marketing efforts are paying off.

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 94

Userpilot

MARCH 7, 2023

Any product and marketing team can use Amplitude’s data analytics to get actionable insights and make informed decisions. Amplitude’s dashboard. Google Analytics requires additional documentation and a steeper learning curve. Why do product and marketing teams need Amplitude? Amplitude vs Google Analytics.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. B2B and B2C clients also differ in terms of their customer base, data sources, sales cycles, and marketing approaches. Google Trends: Interest over time.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Userpilot

JULY 18, 2023

These tools enable product managers to conduct market research , competitor analysis, and user feedback analysis. It improves team productivity and efficiency by providing them with a centralized platform for collaboration, document sharing, and communication. Product management software: Asana. user/month Business – $24.99/user/month

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94

Userpilot

OCTOBER 26, 2023

Product-led growth (PLG) is a go-to-market strategy that leverages the product as the main driver of customer acquisition , retention , and account expansion. As their satisfaction grows, they turn into product champions and promote the product via referral programs or word-of-mouth marketing. Book a Userpilot demo today!

Analytic Tools 88

Analytic Tools Feedback Software Product Research Data Visualization 88

Userpilot

OCTOBER 17, 2023

There are nine types of customer insights you can collect, and they include: Market research data to identify gaps, competitive advantages, growth areas , and, most importantly, the needs of your customers. Provides the means to improve customer satisfaction and retention by creating a product with market fit.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Userpilot

MARCH 27, 2024

Where the primary options are on the left side (accessing main features like reports & dashboards), while secondary options are on the right side (profile settings, apps, etc.). It’s specifically designed for historical navigation and allows users to jump to frequently accessed resources such as documentation or support.

Feedback Software 102

Feedback Software Research Software Data Visualization Product Research 102