Intercom, Inc.

FEBRUARY 2, 2022

Here, we’ll dive into the ways we can apply the film industry’s tried and tested model to future projects. Document this step with in-depth notes, seeking feedback from contributors. Link all relevant documents and resources to provide a holistic overview of the topic. Translating film industry phases to tech.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The platforms real-time performance dashboards highlight not just whats happening, but why its happeningso you can course-correct on the fly.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The platforms real-time performance dashboards highlight not just whats happening, but why its happeningso you can course-correct on the fly.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Intercom, Inc.

APRIL 13, 2021

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. Architecture of the system. Key automation workflows.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

eG Innovations

MARCH 21, 2023

One-click dashboard templates are among a number of tools available within eG Enterprise to allow organizations to rapidly set up targeted and bespoke views for a wide range of audiences across their organizations, whilst avoid the costs and inconsistencies of building and maintaining many individual dashboards.

Data Visualization 72

Data Visualization Dashboard Enterprise Analytic Tools 72

Product Talk

FEBRUARY 14, 2024

Tali’s team now has a FigJam document that contains five trees. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. For example, in a field test with users, they saw that there was some confusion with icons in their product.

Analytic Tools 309

Analytic Tools Research Software Product Research User Testing 309

Userpilot

OCTOBER 28, 2024

A good resource center can host onboarding flows , how-to guides, video tutorials, FAQs, and knowledge-base documents. A/B test your onboarding flow to refine customer onboarding process Not sure what onboarding flow to use or which elements to incorporate? A/B test results. You can do this by creating a resource center.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

MARCH 5, 2025

User analytics: The custom analytics dashboard provides a centralized view of customer data, allowing you to segment, filter, and analyze user behavior. Analytics dashboard in Userpilot. Customization options Pendo provides limited customizations when building dashboards, creating surveys, or reporting customer data.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

UX Planet

JUNE 1, 2025

The results reveal that companies integrating UX Research into their growth strategies see significant improvements in conversions, engagement, and retention, with well-documented returns on investment. According to VWO, companies conducting regular A/B tests see an average 49% increase in conversions VWO,2023.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Mind the Product

FEBRUARY 20, 2020

Consider this article a requirements document: it’s structured into several user stories from the perspective of a hiring manager, for a product manager role. This could include different tests you’ve run, quantitative analyses that have helped you make a better choice, or user research that has changed the course of your roadmap.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Userpilot

DECEMBER 6, 2022

The term “beta testing” is often associated with programmers who are testing out a new version of their software. That said, beta testing in marketing is just as important. Having clear goals , the right testers, an appropriate timeframe, and proper documentation will guarantee that your beta test is a success.

User Testing 96

User Testing Data Visualization Analytic Tools Feedback Software 96

Intercom, Inc.

MAY 3, 2018

If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. We have documentation for everything we’re doing. Can you give me an example of how you test at Square?

User Testing 195

User Testing Customer Feedback Customer Experience Data Visualization 195

Intercom, Inc.

AUGUST 18, 2020

Three new dashboards for conversations, support effectiveness, and team performance give you the ability to see what type of issues are taking up the most time, monitor your team’s workload, and optimize your support team’s performance. You can also prevent customers from re-opening closed conversations in your mobile app.

Data Visualization 197

Data Visualization Article User Testing Customer Feedback 197

The Product Coalition

APRIL 25, 2022

Prioritization frameworks Gantt charts/roadmaps Documenting and organizing user research interview results Checklists and task management across teams Spreadsheets do have their drawbacks. This means the most recent designs will show up live in the document. Web files on Figma are easily shared with a single link.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

JULY 29, 2024

Maze is a versatile user testing platform that excels at usability and prototype testing. Document360 is a robust platform for creating, managing, and publishing user documentation , ideal for developing comprehensive and user-friendly materials. It quickly gathers insights and validates designs. Creating events in Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

The Product Coalition

JUNE 28, 2020

I did a bit of research on the cost-benefit of having a centralised dashboard to manage client’s ads with the selected channels and running multiple channels for individual clients. Fast forward to a month after, I had completed the documentation and we’re ready to build our first tech product. Yeah, it worked ??

Data Visualization 136

Data Visualization Technical Review Software Review Product Management 136

Userpilot

JANUARY 29, 2025

Product metrics: Track product health and user adoption with analytics dashboards using product analytics tools (like Userpilot) to monitor system performance, error rates, and key activation metrics. Once the tracking script is installed, configure domain settings and enable autocapture in the tool dashboard.

Data Visualization 52

Data Visualization User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 17, 2025

If a user visits the target dashboard for the first time, guide them toward the one action that delivers immediate value. Guide each segment down a flow that highlights the features they care about most (for example, project managers see task dashboards first, developers see API integrations). Notion AI mobile onboarding.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools User Testing Customer Experience 66

Alchemer Mobile

JUNE 14, 2023

Deeper Insights through Integrated Data With the Alchemer Mobile API, you can fetch metrics already available within your Dashboard, as well as raw data such as responses and conversations. To view the list of available endpoints or to test an endpoint, visit the Alchemer Mobile API technical documentation.

Data Visualization 130

Data Visualization Feedback Software Customer Feedback Reporting Tools 130

Product Innovation Educators

AUGUST 14, 2023

Even those companies that build a strong vision and strategy may have a complete disconnect between the work the PMs on the ground are doing and the vision and strategy documents that sit on a digital shelf collecting digital dust while no one is paying attention to them. [12:41] 12:41] How can leaders better communicate strategy?

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Userpilot

APRIL 16, 2025

Help center software is an umbrella term for tools that help you quickly spot trends in user issues, keep documentation updated, and guide users in real-time. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. What are the different types of help center software?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

AUGUST 18, 2024

Analytics dashboards : Find essential adoption metrics, such as the number of active users , user sessions , average session duration, etc., You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards. Product experimentation : Run A/B and multivariate tests to improve conversion rates.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

The Product Coalition

OCTOBER 5, 2020

Identify key quality metrics and create dashboards to track real-time product health. Create programs to test new features, document issues, and track their resolution leading up to launch. Key Tasks User issues reports. Identify, investigate, prioritize, and publish analyses on user issues to speed issue resolution. Bug triage.

Embedded Analytics 178

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 178

Mind the Product

JANUARY 17, 2018

For example, it is common to hear a bad BPM say they want users to view their dashboard. A good BPM will prioritize logging and testing infrastructure – the tools for understanding – over new product features. In fact, they will likely choose to delay a launch in order to put in a testing system.

Data Visualization 160

Data Visualization Product Management Product Manager User Testing 160

Alchemer Mobile

NOVEMBER 14, 2023

To view the list of available endpoints or to test an endpoint, visit the Alchemer Mobile API technical documentation. All these updates are currently available in the latest versions of the Mobile and Web SDKs and Dashboard. Learn More Upgrade to Alchemer Digital 6.5 Today Ready to experience all the new features?

Data Visualization 130

Data Visualization Reporting Tools Product Research Customer Experience 130

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Quality assurance: Manual and automated testing, security audits, compliance checks. Document nonfunctional requirements such as performance, security, and compliance.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MAY 22, 2024

Maze is a customer testing platform that gathers actionable insights by rapidly tree-testing designs and prototypes with real users. Userlytics is a user testing platform offering deep insights into customer behavior through usability testing with global participants. Viewing dashboards created in Userpilot.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

Product Management Lessons from the Trenches

JULY 10, 2018

automate continuous user feedback Rapid prototyping and user testing Ideation and innovation processes Effective team/org communication strategies Monetization Measuring and driving retention Key tools for a great mobile app We hope you find these useful and maybe even occasionally fun to read. Review company documents and presentations.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Coalition

NOVEMBER 29, 2022

Check this article to find some event ideas Storyboard over documents Storyboards are a way to tell a product story using screenshots of mobile devices, they facilitate the creation of user-centered UX design. In traditional product management, the storyboard is an informal document that illustrates the sequence of steps visually.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

Userpilot

AUGUST 20, 2024

Benefits : Userpilot’s all-in-one solution increased efficiency, enabled data-driven decision-making through robust feedback and analytics capabilities, and provided excellent customer support and documentation. For preference testing surveys with teachers, for example, to let them choose their favorite designs. Userpilot Paths.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Intercom, Inc.

DECEMBER 12, 2018

That’s why the first step in building a marketing tech stack is to monitor and document your marketing processes until you fully uncover the way your teams do things today. Here’s a tried and tested formula: Pick a topic/keyword. Better yet, WordPress makes building a website accessible to anyone – even people who aren’t developers.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

DECEMBER 28, 2022

Sometimes, cross-platform development may not even be the best option for software projects including streaming, graphs, and dashboards. Depending on the size of the project, all of them can expand their scope of work, and software developer s are in charge of testing phrases. Knowledge of back-end computing and APIs.

Research Software 148

Research Software Web Developers Web Development Development 148

Usersnap

NOVEMBER 16, 2021

And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! f19N Obtrusive Live Test. This Chrome extension for developers is a sandboxed, extendable Webpage Testing Framework. It is very simple to create the tests yourself. Link: Hiver.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Coalition

JULY 28, 2023

Data Products’ come in all shapes and sizes, from dashboards to APIs. Measure the impact, value realisation In the digital world, you’ll hear things like CRO (conversation rate optimisation), maybe someone is testing the layout, steps in the journey or hey, even the colour of a call to action button.

Data Visualization 143

Data Visualization Analytic Tools Product Research Customer Experience 143

Userpilot

DECEMBER 22, 2023

Documentation helps ensure consistency across teams, facilitates staff onboarding , and helps you improve research processes. For example, you may provide different teams with usability test recordings, in-app survey results, or product analytics dashboards. Process documentation is important for 3 reasons. Source: PMI.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105

Userpilot

JULY 16, 2024

Track key product metrics with analytics dashboards. The roadmap serves as a guiding document for the development process, ensuring everyone is aligned on the timeline and priorities. Proficiency in data analysis enables TPMs to gather and interpret metrics, conduct A/B testing , and make evidence-based decisions.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

APRIL 9, 2024

Userpilot helps you generate product usage reports using various dashboards, charts, and graphs. When to use an area chart in data visualization Area charts are excellent additions to SaaS dashboards and reports as they easily showcase trends and volume changes. An area chart in the Userpilot dashboard. Tableau dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105