Gainsight

MAY 23, 2023

This aligns with the vendor’s view of Customer Success, particularly among its largely SaaS customer base, as something that should permeate across the enterprise. ” Currently, all the various functions that B2B customers typically interact with across an enterprise tend to operate in their own functional silos.

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. Freshdesk is one of the free Intercom alternatives focusing on in-app support , with features like multichannel support, a ticketing system, and collision detection.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are Salesforce integrations?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

eG Innovations

JULY 17, 2020

eG Enterprise Features in Focus Series. One of the hidden gems within eG Enterprise is the ability to perform remote actions and automated tasks using built-in functionality. Feedback from thousands of eG Enterprise users and partners worldwide. Dashboard tailored for a Citrix administrator’s needs.

Reporting Tools 52

Reporting Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. There are a few benefits of investing in a dedicated onboarding system. Userpilot pricing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Here's a snapshot of my day. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

MARCH 26, 2024

Sprout Social – the best social media management platform. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. What is digital analytics? AI analytics. User exploration.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Sprout Social – the best social media management platform. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. What is digital analytics? AI analytics. User exploration.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Sprout Social – the best social media management platform. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. What is digital analytics? AI analytics. User exploration.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Sprout Social – the best social media management platform. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. What is digital analytics? AI analytics. User exploration.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Sprout Social – the best social media management platform. Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. What is digital analytics? AI analytics. User exploration.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. What is an event tracking system? An event-tracking system is a software application that allows you to track and analyze user interactions with your website or application. Let’s get right to it!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk.

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 15, 2024

Additionally, the breakdown tab of funnel reports lets you visualize data based on which operating system, device type, or browser your users are on. Enterprise. The Exploration dashboard within Google Analytics allows you to run a variety of comprehensive, custom-built analyses of your raw data. Source: Google Analytics.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 105

The Product Coalition

DECEMBER 25, 2023

I also thank Product Coalition founder Jay Stansell, who has provided a trustworthy and collaborative product management education environment. Why is change management in enterprise software so hard? I’ve used flashier tools, but I get lost in the cheap widgety dashboards and I return to Atlassian tools.

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Analytic Tools Data Visualization Software Review Customer Experience 121

eG Innovations

FEBRUARY 2, 2022

Managing Identity is a big challenge in a cloud environment, especially when users can potentially log in from anywhere. Without a central Authentication and Authorization source, it is very difficult to manage who can login to what and who can do what with a cloud resource. Monitoring Azure Active Directory users with eG Enterprise.

Data Visualization 59

Data Visualization Analytic Tools User Testing Reporting Tools 59

eG Innovations

MARCH 24, 2022

This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers. The easiest and most comprehensive way to do this is to use the out-of-the-box report included in eG Enterprise, “Citrix Receiver Usage Report“. As of Citrix Workspace App version x.y.z,

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

Userpilot

FEBRUARY 20, 2023

It allows product managers to see how many users return to the product over a period of time. It helps product managers find where customer value comes from and where they encounter friction that stops them from achieving their goals. Pendo Dashboard. Retention analysis is offered by both Pendo and Amplitude.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

eG Innovations

MARCH 14, 2023

eG Enterprise includes several resilience features that can be configured if you want to ensure redundancy. For larger organizations and MSPs (Managed Service Providers) communication processes around cloud outages internally and to customers are vital especially if the end users turn to help desk services.

Analytic Tools 52

Analytic Tools Data Visualization Enterprise Customer Experience 52

eG Innovations

MARCH 16, 2023

A: HCINFO specializes in IT infrastructure operation advancement and delivering optimized IT system environments. HCINFO have organized their own teams such as Sales, Marketing and Technical Teams to work with eG Enterprise to become our exclusive distributor in the region. Winscore are an eG Innovations partner in the region.

Enterprise 52

Enterprise Banking Dashboard Differentiation 52

Atlassian

APRIL 6, 2022

Atlassian products are critical systems for managing work across all teams, and therefore, contain data that can inform key decisions on team velocity, resource allocation, and return on investment. In the past, we’ve provided contextual data and in-product dashboards to help teams get such insights. Try it out.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Research Software 72

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. eG Enterprise can be integrated with multiple ITSM systems. What if you cannot access Azure Monitor?

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. Azure SQL Managed Instance. eG Enterprise also highlights details of the username, application, and query responsible for poor performance.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. The majority of Heap's clients are large enterprises, like Uber or Salesforce. Dashboard in Heap. It supports both mobile and web-based applications.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

eG Innovations

MARCH 31, 2022

eG Enterprise Support for IaC and automation – APIs, CLI and Power BI Integrations. The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. The eG Enterprise CLI (Command Line Interface).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

eG Innovations

SEPTEMBER 13, 2022

This could also be impacting customers’ ability to access other Azure services that leverage Azure Front Door, this includes the Azure Management Portal and Azure CDN. How eG Enterprise Proactively Monitors Azure Outages. Over the duration of the incident, eG Enterprise continued to probe Azure availability.

Data Visualization 69

Data Visualization Reporting Tools Customer Experience Enterprise 69

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Reporting Tools 89

Userpilot

JULY 4, 2023

Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Analyze survey responses on a simple dashboard. SurveyMonkey Pricing. #4

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Embedded Analytics 95

Userpilot

SEPTEMBER 2, 2022

Dashboards and analytics to track learning and engagement. It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. and more… Enterprise plan – starting from $1,000/mo. Integrates with LMS systems. Customization. Content localization.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

SEPTEMBER 21, 2022

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. This proactive support system improves the customer experience, which increases customer retention. Effective knowledge base software improves the ease of creating, sharing, and managing content for your support team.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Atlassian

FEBRUARY 9, 2022

Service management easily tops the list of essential IT functions. Our central service desk branched into 14, each managed by a different IT team. The size of our workforce grew, increasing the load on the existing system. How Jira Service Management enabled distributed work with an employee self-service tool.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

APRIL 14, 2023

WalkMe , Whatfix , Apty , and Spekit , on the other hand, are more appropriate for employee training, digital transformation, and change management. By segmenting them, you’d be able to customize their dashboards and give them workout recommendations matching their preferences. What integrations are particularly important?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

eG Innovations

JANUARY 29, 2021

According to a recent CNCF survey , Kubernetes is the most popular container management tool among large enterprises, used by 83% of respondents. In a production environment, you need to manage the containers that run the applications and ensure that there is no downtime. Deploy Alerts on Monitoring System.

Product Research 98

Product Research User Testing Enterprise Customer Experience 98

eG Innovations

OCTOBER 11, 2022

The AVD Broker is to a large extent a black box to most users, eG Enterprise will automatically capture all the necessary information from the AVD Broker for you and avoids this being a blind spot in your overall observability. Managing desktop images. What is a Connection Broker? Assigning users to remote desktops.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

Amplitude

DECEMBER 22, 2020

Available to customers on the Scholarship, Growth, and Enterprise plans. Event Properties in Dashboard Bulk Filters . Available to customers on the Scholarship, Growth, and Enterprise plans. To get started, click filter at the top menu of saved dashboards, as shown here: User Segments in Custom Formulas. New In Analytics.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Government 52

Userpilot

FEBRUARY 26, 2023

Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Mixpanel has powerful and customizable features, but enterprise-grade features can be expensive and take time to set up. Mixpanel dashboard homepage. Why do product managers need Mixpanel Analytics?

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Data Visualization Analytic Tools Feedback Software Software Review 98