Userpilot

FEBRUARY 26, 2024

Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. This means that its dashboards can only show you engagement metrics for content and experiences you’ve built within the Lou Assist platform rather than actual product analytics.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. The script will appear in a window below from where you can copy it. Zendesk Integrations: Harvestr.

Embedded Analytics 75

Embedded Analytics Data Visualization Analytic Tools Feedback Software 75

Userpilot

FEBRUARY 24, 2023

Like Appcues, Userpilot allows you to track goals from the Goals dashboard after you set them from the Chrome extension. The NPS dashboard in Userpilot is more detailed. Appcues offers a range of analytics features that help product managers, marketers, and UX designers gather insights into user behavior within their products.

Data Visualization 86

Data Visualization Analytic Tools Onboarding KPIs Software Review 86

Alchemer Mobile

MAY 7, 2020

Using Apptentive Notes, you can follow up with a group of variant participants to let them know that the functionality they tested in beta is now generally available in your product. Unify data and simplify partner integrations with enterprise-class security and reliability. This saves companies valuable time and resources.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

MARCH 4, 2021

You should consider the following: SMB or Enterprise? Larger enterprises tend to have in-house customer service teams, and if each team member needs an account, the costs can rack up quickly. Delighted Dashboard. Feedier Dashboard. Promoter Dashboard. New NPS Dashboard Userpilot. What we like. What we like.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A good CEO, a good product manager does the exact opposite. It’s a relative term?—?some

Data Visualization 107

Data Visualization Weak Development Team Technical Review Software Review 107

Userpilot

MARCH 14, 2024

Built-in analytics dashboard for tracking the performance of in-app experiences (i.e., Offer a wide range of analytics dashboards like trends, paths, funnels , etc., so you can understand your SaaS product’s performance and user behavior. Under the Data tab of your Heap dashboard, you can access raw event data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 5, 2023

Stakeholders across the organization, including marketing , sales, product managers , customer success teams, finance, and senior leaders , monitor the CAC payback metric to optimize strategies and inform decision-making. You’re doing well if you manage to get within the 5-7 month bracket.

Feedback Software 92

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 92

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. This lets product managers and marketers track how users progress through each stage. Feature engagement dashboard : Monitor key usage metrics and reports in one place. Free trial to paid conversion funnel.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

MARCH 14, 2024

Heap facilitates event tracking in the following ways: The Auto Capture feature automatically tracks all user actions within your product. Under the Data tab of your Heap dashboard, you can access raw event data. It provides insight into common actions users take in your product. In-depth analysis on Heap. Segmenting on Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

ProductPlan

FEBRUARY 15, 2022

Product operations is an increasingly important part of the product ecosystem. This supporting function enables the success of the product management team. As product operations staffing matures, so has the range of titles, responsibilities, and career pathways in this discipline.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Indicative

SEPTEMBER 4, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. This is especially true for marketing and product professionals. Business leaders have to understand that just buying business intelligence software for marketing or product development does not mean they will know how to use it.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Dashboard 73

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

Here’s how you can do that: Head to the Data section in your Heap dashboard and select Segments. Some of the reports appear to be very similar in what they are showing us, but that is also a positive in that we have the flexibility to arrive at insights via a number of paths. Segmenting on Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

JULY 22, 2021

Appcues is a popular product adoption platform /user onboarding tool that also offers basic user analytics and sentiment tools for SaaS. This makes it helpful for a beginner Product Marketing Manager/Product Manager looking to build their first product tour: ??. How to build Appcues product tours?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Gainsight

SEPTEMBER 29, 2021

If so, you may have seen the recent uptick in interest and advertisement for positions as a Customer Success Operations Manager or Administrator. We at Gainsight have discovered that there is no one path to most positions in CS. . Dashboard information that reports on login and use are good indicators of adoption and use.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Feedback Software 59

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values. Competitor Positioning c. Analysis of Share of Voice (how consumers perceive the product) 4.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Indicative

SEPTEMBER 7, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. This is especially true for marketing and product professionals. Business leaders have to understand that just buying business intelligence software for marketing or product development does not mean they will know how to use it.

Data Visualization 71

Data Visualization Feedback Software Dashboard User Testing 71

ProductPlan

APRIL 1, 2020

With this in mind, software product managers must make the most out of their planning process to guarantee each release is both functional and packed with additional value. So how do product roadmaps help ensure this remains the case? Product Roadmaps for Computer Software Product Managers.

Feedback Software 59

Feedback Software Reporting Tools Roadmap Data Visualization 59

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. A successful product never sacrifices the user experience.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

AUGUST 15, 2022

With fine-grained analysis, you can determine whether a piece of content is perceived as very positive, positive, neutral, negative, or very negative by people. It can help you understand user perception towards a particular feature, product, or even an industry. the product is dangerous/harmful. Sentiment Analysis.

Feedback Software 90

Feedback Software Data Visualization Analytic Tools User Testing 90

Userpilot

DECEMBER 6, 2021

Userpilot dashboard. Userpilot is a product growth platform that is uniquely well-suited to customer onboarding, as it enables you to design, build, deploy, and track personalized and contextual in-app experiences. Inexperienced Product Managers: Chameleon is tricky to get to grips with, which is pretty ironic in an onboarding tool!

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Data Visualization 90

Mixpanel

FEBRUARY 10, 2021

Support CSAT: The customer satisfaction score for the support services offered with your product. A product doesn’t operate in isolation. Tracking a product’s position within its macro-environment can help teams keep their eyes on bigger opportunities and long-term planning. Ecosystem metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

Userpilot

OCTOBER 17, 2023

When it comes to creating a product strategy, collecting customer insights is essential to answer important questions about your users and how your product fits their needs. You can tailor your products and services to meet user’s individual needs. How to monitor competitor reviews?

Data Visualization 79

Data Visualization Analytic Tools Research Software Feedback Software 79

Userpilot

MAY 20, 2021

Product feedback tools come with metrics like Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) to quantify how satisfied your customers are and how likely they are to spread positive word-of-mouth. You can also opt for Enterprise packages if you need advanced customization features and priority support. Talk to us!

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

JUNE 25, 2022

Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies. Whatfix is a digital adoption platform for employee and user onboarding, aimed at larger enterprise companies. for employee onboarding use case for enterprises: Walkme. Whatfix for product analytics.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

The Product Coalition

JULY 1, 2019

After a brief hello she lands the big question on you: “How is the product doing?” Your mind runs through your dashboard. Upcoming Workshops Lean Product management ?—?Barcelona?—?July July 17 : In this workshop I will walk you through the principles and tools of lean product management?—?creating

KPI 93

KPI Data Visualization Workshop Analytic Tools 93

Mironov Consulting

MARCH 26, 2022

" "Engineering has 18 unfilled developer position.  We " "Field teams engage outside developers (who don't know our systems) to build quick-and-dirty product extensions.  And there's no one single metric for the whole list: short-term revenue, long-term bets, quality, discovery, customer satisfaction.

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

The Product Guy

DECEMBER 7, 2017

Guest Post by: Jessica Waite (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Radhika Nayak]. As a product manager you prep, plan and execute. A product manager sets expectations appropriately while maintaining a level of transparency but this can be extraordinarily hard to do. Better Products.

Research Software 127

Research Software Roadmap Product Research Weak Development Team 127

Userpilot

APRIL 25, 2024

For SaaS product managers, market research, including competitive analysis, is crucial. This research provides essential insights into brand strength, consumer behavior, and market position, which are vital for teams focused on sales, marketing, and product development.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Gainsight

SEPTEMBER 28, 2022

During a tech downturn, with enterprises cutting their subscription software budgets and VC funding drying up, SaaS businesses are increasingly shifting their strategic focus from growth to resilience. Here are four steps that product managers can take to drive durable, resilient growth for their companies: Get serious about analytics.

Analytic Tools 52

Analytic Tools Feedback Software Roadmap Data Visualization 52

Userpilot

OCTOBER 25, 2022

Moreover, its analytics dashboard updates only every 12 hours, which can hinder your product managers from making data-driven decisions based on customer engagement data. Whatfix and Chameleon are good solutions for enterprises that look for a 2-in-1 solution for customer engagement *and* employee onboarding.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Reporting Tools 82

Revulytics

JULY 26, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. We discuss his insights on building habit-forming products that have powerful and positive impacts on users’ lives. Can checking the dashboard address these?

Data Visualization 90

Data Visualization Research Software User Testing Customer Experience 90