Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

MAY 27, 2025

Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage. For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. Build custom events you want to track in Userpilot.

Analytic Tools 95

Analytic Tools Research Software Feedback Software Data Visualization 95

Userpilot

OCTOBER 19, 2024

Userpilot’s in-depth survey customization and targeting make it ideal for product teams focused on improving specific user touchpoints and optimizing in-app feedback collection. Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. A 14-day free trial is available. #8

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. This data type identifies the “what” of a user experience problem. What is user experience analytics? across the customer journey.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. If so, you're in the right place! Let's dive in, shall we? Let's dive in, shall we? To name just a few.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Dashboard 105

Reveal

JULY 21, 2023

One of these features you should look for is dashboard linking. The following article will delve into dashboard linking, its advantages, and potential benefits across various industries. What Is Dashboard Linking? In embedded analytics , dashboard linking refers to the ability to connect and navigate between multiple dashboards.

Data Visualization 98

Data Visualization Analytic Tools Dashboard Definition 98

Reveal

JULY 21, 2023

One of these features you should look for is dashboard linking. The following article will delve into dashboard linking, its advantages, and potential benefits across various industries. What Is Dashboard Linking? In embedded analytics , dashboard linking refers to the ability to connect and navigate between multiple dashboards.

Data Visualization 98

Data Visualization Analytic Tools Dashboard Definition 98

Userpilot

AUGUST 17, 2024

. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product. They had to leave the app and use email, which was inconvenient and led to poor user experience. Zoezi uses Userpilot mainly to: Monitor product usage from the analytics dashboards.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

MAY 28, 2025

As part of the broader Userpilot platform, it helps you guide, engage, and learn from mobile users at every stage of their journey. With the SDK, you can trigger onboarding flows, tooltips , checklists, and surveys based on user events and properties. Everything lives in one SDK, with a single interface and one user profile.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software User Testing 79

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? moment ," impacting user retention and satisfaction.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Customer Experience 105

Userpilot

NOVEMBER 22, 2024

This powerful tool allows you to see your website or web app through your users’ eyes. It reveals the “why” behind their actions and unlocks valuable insights to improve the user experience. Conversely, session replays don’t actually record a user’s screen in the traditional sense.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 27, 2024

Event analytics is a great way for SaaS companies to study user interactions to gain actionable insights into the customer journey. Knowing what steps users take to perform an event can help uncover friction points that are ruining the customer experience.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Events 105

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Validating one with the other gives you the whole picture and confidence to make decisions that improve users experience.

Onboarding KPIs 86

Onboarding KPIs Feedback Software Analytic Tools Research Software 86

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Events 98

Userpilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. Let’s explore: The types of events Heap can track and how to set them up. Change events : Changes in the values of inputs, text, and element selection.

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software Events 101

Userpilot

AUGUST 30, 2024

The solution might lie in your ability to create a comprehensive user experience map. A well-crafted user experience map can be your secret weapon for understanding customers, identifying pain points, and boosting product engagement. We also identify some best practices to follow when creating the user experience map.

Data Visualization 104

Data Visualization Customer Experience User Experience Analytic Tools 104

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged. million to 91.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Alchemer Mobile

MAY 19, 2021

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources. Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Reveal

JANUARY 27, 2025

Latest Update Features: Custom Toolbars: Full control over dashboard menus. Custom Toolbar Options: Full Control Over Menus Developers can now fully customize dashboard and visualization toolbars using the revealView.onMenuOpening event handler. Dynamically adjust menu behavior based on user conditions (e.g.,

Data Visualization 64

Data Visualization Customer Experience Customer Feedback Development 64

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. Conversion funnel tracking : Analyzes where users abandon processes like the onboarding flow. The worst part?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MAY 27, 2025

Companies already using Whatfix for web For teams already leveraging Whatfix on desktop, extending that functionality to mobile ensures a consistent user experience across platforms. With a shared dashboard and content strategy, you can manage flows, tooltips, and updates without duplicating effort.

Technical Review 90

Technical Review Onboarding KPIs Analytic Tools Data Visualization 90

Intercom, Inc.

JUNE 8, 2022

All too often it’s the latter, because they weren’t built to provide a delightful experience. Expectations around user experience are higher than ever – therefore we need fast and impactful tools. We believe that in the future, the experience of the tools we use at work will be indistinguishable from our personal life.

Customer Experience 230

Customer Experience Dashboard Naming Events 230

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Automatically capture all events with Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

OCTOBER 10, 2024

Amplitude Amplitude’s onboarding process focuses on defining what success looks like for your product and encourages you to start implementing event tracking as soon as possible (with or without demo data). Amplitude skips unnecessary onboarding surveys and gets users into action immediately. What can you learn from Amplitude?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MARCH 4, 2025

Robust real user monitoring solutions, like Userpilot , capture 100% of interactions, ensuring you see the full picture: every hesitation, every bottleneck, and every Aha moment. How is real user monitoring different from synthetic monitoring? How to set up real user monitoring in 5 steps Setting up RUM doesnt have to be complicated.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

OCTOBER 28, 2024

For example, the travel and events management software, Groupize, created an interactive assistant – G.G. This assistant pops up when needed to guide new users through the app in a fun manner. The value of their contract with your business, as well as the number of users they have onboard justifies immediate attention.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

FEBRUARY 4, 2025

Free to paid conversion rate This user metric measures the percentage of users who upgrade from a free trial to a paid plan. The free to paid conversion rate is a metric for assessing your onboarding and initial user experience. Monitor these events throughout the customer journey. Assign a score (e.g.,

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

The Product Coalition

JULY 13, 2022

They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. The dashboard’s widget wizard contains a library of pre-configured dashboards.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. Dashboards. ” ( G2 ) Difficult event tracking.

Data Visualization 64

Data Visualization Analytic Tools Feedback Software Reporting Tools 64

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Product usage dashboard in Userpilot. Userpilot Data and Events.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Userpilot

APRIL 17, 2025

Cost-effective: Compared to other user research methods like usability testing, mail surveys, or in-person interviews, mobile surveys are much more cost-effective. Focused: Mobile surveys are specific and targeted feedback; you can use segmentation and event-triggered targeting to reach a precise audience.

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

Product Talk

FEBRUARY 14, 2024

And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin.

Analytic Tools 313

Analytic Tools Research Software Product Research User Testing 313

The Product Coalition

MARCH 15, 2023

To calculate: How to track free trial conversion rates in UXCam Example of parameters to use to measure free trial conversion rates Add a report to your dashboards in UXCam to easily keep track of the number of users converting from a free trial to a subscription by using custom events.

Onboarding KPIs 158

Onboarding KPIs Analytic Tools Research Software Data Visualization 158

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. That’s just scratching the surface – watch the full recording or read through the event transcript to experience New at Intercom , and catch up on all the major announcements, industry insights, and customer stories that were shared at our first virtual event.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

OCTOBER 19, 2024

Highlight any improvements that enhance existing functionality Clearly explain how the improvement will enhance the user's experience and quantify the improvement if possible. For example, telling users that the dashboard loading time has been reduced by 50% shows commitment to continuous improvement to keep them happy.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105