Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. The top ten instructional design tools on the market. What is instructional design software? Let’s go!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

OCTOBER 24, 2022

The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment. The NPS program is software that can be installed on your product’s website or application to collect NPS feedback from your customers at defined intervals. Here are some examples. What is an NPS program?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

MAY 14, 2023

Interviews and focus group discussions are typically used for market research to ask individuals or small groups specific questions. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. You are more in control of the communication and thus can select the themes and format.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

AUGUST 31, 2023

Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. What is Heap?

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

MAY 21, 2024

A low churn rate suggests strong product-market fit and customer loyalty, whereas a high rate may indicate underlying issues with the product or service. For companies in the Software as a Service (SaaS) sector, monitoring annual churn holds significant importance for understanding how well they are maintaining their client base.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. In this guide, we’ll go over what sentiment analysis is, why you should do it, and look at 10 sentiment examples! You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

MAY 20, 2024

Userpilot can help you to: collect feedback for customer sentiment analytics, analyze customer profiles , access the NPS dashboard , and create customized in-app flows to improve customer sentiment. Monitor Brand Health : Keeping a pulse on customer sentiment helps you understand how your brand is perceived in the market and its reputation.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? To analyze customer sentiment accurately, these tools dig into a text (social media posts, user reviews , messages, etc.) Sentiment Analysis Examples. Create surveys code-free with Userpilot!

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Gainsight

APRIL 18, 2022

This article was originally published by Sales & Marketing Management. . Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? You might be wondering, how to compete.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? You might be wondering, how to compete.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

JANUARY 5, 2023

In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. NPS follow-up question examples. Now, let’s go through some examples of NPS follow-up questions. NPS follow-up question example for promoters. Let’s dive in!

Data Visualization 97

Data Visualization Feedback Software Customer Feedback Customer Experience 97

Userpilot

APRIL 22, 2024

TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Review feature usage data. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides. 26% of customers went to the Dashboard next, and 16% went to Contacts.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. Hotjar is a product analytics software best known for its heatmaps and session recording tools. A path analysis example in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 30, 2024

It lets you create surveys no-code, localize them for global markets, trigger to the right segments, and much more. Both of these directly influence product development and help keep up with market trends. Product feedback should be categorized and reviewed to identify trends. Book a demo to see it in action.

User Testing 104

User Testing Customer Feedback Feedback Software Data Visualization 104

Userpilot

MAY 21, 2024

Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Incentivize loyal customers for advocacy : Rewarding loyal customers for referrals and positive reviews helps expand brand awareness and customer advocacy. to iterate retention strategies and reduce churn.

Data Visualization 105

Data Visualization Customer Experience User Testing Customer Feedback 105

The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. In a LinkedIn post, Director of Marketing Operations at 360Learning, Justin Norris , makes several suggestions for how one should approach designing and building reports for executive stakeholders. Build a mockup [prototype].

Data Visualization 117

Data Visualization Reporting Tools Systems Review Feedback Software 117

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Welcome survey example. Progressive disclosure example. Example of gamification. Announcing new features contextually to specific user segments to increase their adoption.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

JANUARY 30, 2023

But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. Becoming aware of the product's existence through branding and marketing campaigns. Evaluation. Activation. Innovators (2.5%

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

AUGUST 31, 2023

Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. What is Heap?

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. For example, you might find design issues that are lowering engagement or possible areas of improvement to easily boost conversion. For example, let's say your goal is to study a specific product's adoption. Session recording example by Hotjar.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Mixpanel

APRIL 18, 2024

This is why go-to-market (GTM) teams play a large role in B2B rollouts, whether it’s running training with their account teams or answering basic support questions. Take Mixpanel, for example. We have a wide range of user types, from marketers to engineers to product managers and more. For example: What is the feature?

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Usersnap

JULY 27, 2021

TL;DR watch a video on setting up microsurvey pop-ups , or open the full-page feedback form example. Customer satisfaction review emails 2. You might have seen the example already in our newsletter. Here’re some more scenarios for your product, UX, customer success and marketing teams to leverage customer feedback surveys.

Feedback Software 64

Feedback Software User Testing Customer Feedback Product Research 64

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. This depends on your use case.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

APRIL 17, 2024

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. What is in-app feedback?

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Userpilot

APRIL 30, 2022

In the end, you’ll know how to create in-app notifications code-free. Look at an example from Surfer: Surfer using in-app notification to announce a new feature. For instance, FigJam uses in-app notifications to remind the users of their trial’s due date and contextually prompts users to upgrade. Source: FigJam.

Feedback Software 98

Feedback Software Analytic Tools Software Review Customer Feedback 98

Userpilot

MARCH 7, 2024

Different types of analytics tools The analytics tools available on the market are as specialized as they are numerous. For the sake of brevity, here are a few examples of the types of analytics tools at your disposal: Product analytics tools. Analytics dashboards. Step 2: Consider your budget. Step 3: Look into integrations.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. As with all marketing efforts , positioning should be driven by the customer and their needs.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

FEBRUARY 21, 2023

Dashboard in Heap. You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, Customers praise Heap mostly for its easy and code-free set-up and intuitive user interface. It supports both mobile and web-based applications.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 20, 2023

Pendo Dashboard. For example, you could trigger them for users who have completed a certain event without using a specific feature that’s relevant to their use case. For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message. Pendo review. A review of Pendo. Pendo Segments.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

DECEMBER 27, 2022

The crypto market is not unfamiliar to the ever-growing NFTs! The NFTs, or the Non-Fungible Tokens, first appeared in the market in 2014 and have constantly been evolving ever since. Examples include art, music, the metaverse, real estate, and sports. Since these cryptographic digital assets are programmable, that is.,

Data Visualization 115

Data Visualization Technical Review Systems Review Software Review 115

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. Creating a user persona can be hard sometimes.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JUNE 11, 2021

This is where analytics software comes in. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. What types of Analytics software does every SaaS business need? Marketing Analytics Tools for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. There are many different NPS tools on the market. Dashboards and Analysis. Userpilot NPS. Alternative NPS Tools.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98