Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Dashboards on Userpilot. Most product teams get mobile app analytics wrong.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Intercom, Inc.

FEBRUARY 6, 2020

She shares why their success required embracing – not disavowing – the marketplace, what she considers when expanding internationally, and how she leverages feedback loops to balance supply and demand. A feedback loop to balance supply and demand. Listen to the full episode or check out Yvonne’s key takeaways below.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Lenny Rachitsky

MAY 22, 2025

Tight feedback loops beat elaborate planning. Tools like Statsig, Gemini summaries, and cohort dashboards make this possible at scale. so no decision waited more than 24 hours. Founder CZ kept about 55 direct reports so individual contributors were never more than one level away from the CEO.

Product Research 77

Product Research Data Visualization Research Software Feedback Software 77

Mind the Product

SEPTEMBER 22, 2017

Johanna suggests using the concepts of stock, flows and feedback loops to describe your system, and to ensure you that understand the patterns you’re examining and are measuring the right things. As soon as a system is understood, we can try to change or improve it. To do so we first need to measure change.

Analytic Tools 195

Analytic Tools Feedback Software Systems Review Data Visualization 195

Mind the Product

MAY 15, 2017

You need to start investing in things like systems, automation, feedback loops, and metrics dashboards. Josh discovered that once you start to focus on scalability, the other areas start to work themselves out. How do you Become a Truly Scalable Product Manager? Josh’s short answer to that question is: “you can’t.”

Product Research 124

Product Research User Testing Product Manager Product Management 124

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Customer Feedback Which tool turns user insights into real product decisions? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The Categories: Who Will Reign Supreme? Four categories.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Customer Feedback Which tool turns user insights into real product decisions? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The Categories: Who Will Reign Supreme? Four categories.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Intercom, Inc.

MARCH 16, 2021

Create a customer feedback loop. That’s why it’s important to create a qualitative customer feedback loop where customers can quickly and easily share more detail on their issues. Support metrics on their own are just numbers on a dashboard. Quantitative data is meaningful. Learn, iterate, improve!

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

Userpilot

FEBRUARY 25, 2025

By embedding session replay insights into daily workflows, teams can eliminate silos , shorten feedback loops, accelerate data-driven decision-making, and ensure real user data, not assumptions back every change. Track user engagement trends in Userpilot with interactive dashboards showing daily and weekly behavior patterns.

Data Visualization 87

Data Visualization User Testing Customer Feedback Customer Experience 87

The Product Coalition

JUNE 3, 2021

Dashboards of user behavior summarizing trends. Feedback from internal teams like Sales or Support. That’s how good maps are built: feedback loops created by explorers. Usage dashboards are maps that influence what we measure but also how we iterate. This blog post maps mental models (now there’s meta for you).

Feedback Software 179

Feedback Software Data Visualization Research Software User Testing 179

The Product Coalition

FEBRUARY 3, 2022

0–10k users Example: Below screenshot provides a sample for this step Step 4: Identify the outliers Once the dashboard/ visual is ready as described in Step 3, you may notice a few outliers. The biggest benefit is that we only need to set it up once and then regularly monitor to get into a feedback-improvise-feedback loop.

Data Visualization 183

Data Visualization Customer Feedback User Testing Analytic Tools 183

Userpilot

MARCH 5, 2025

InMoment – the best AI-based customer feedback analytics software. Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Usersnap

NOVEMBER 18, 2024

Its intuitive interface and customizable widgets make it simple for teams to collect actionable user feedback. With built-in feedback loop capabilities, you can easily keep every feedback provider informed about the status, ensuring transparency and building trust throughout the process. Paid plans start at $49/month.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Usersnap

APRIL 28, 2020

Rejoice, do a celebration dance, insert high-five emojis… visual customer feedback just entered a new league with the Attachment feature. Don’t stop at collecting feedback, manage it like a pro. Attachment was the most requested feature for Usersnap’s collaborative dashboard in the last couple of months.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Userpilot

JUNE 29, 2024

Use survey analytics to visualize your feedback data and observe trends in it. To close the feedback loop , use contextual help, improve your knowledge base, use in-app messages, encourage reviews, and send personalized follow-ups. Userpilot is a powerful in-app feedback management tool. Dashboards in Userpilot.

Feedback Software 100

Feedback Software User Testing Analytic Tools Customer Feedback 100

UX Planet

FEBRUARY 5, 2025

In addition to these changes, Rumi Cosmetiques worked tirelessly to integrate a customer feedback loop into their strategy. By actively seeking and analyzing customer feedback, they could continually refine their approach to align with consumer expectations, driving further enhancements in the shopping experience.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

APRIL 30, 2025

For instance, if youve built a mobile CRM app, you could use in-app tutorials to guide users through setting up their first dashboard and a new feature that automates follow-ups. You should create a feedback loop directly into your product. Cohort analysis and revenue dashboards for paywall tracking. Localization support.

Feedback Software 64

Feedback Software Analytic Tools Data Visualization User Testing 64

Userpilot

MARCH 29, 2023

Make the most of your smiley face surveys by asking clear and easy-to-understand survey questions , using understandable rating scales, and always closing the feedback loop. Book a demo to learn more about how Userpilot can help you create effective feedback surveys. Use follow-up surveys to close out the feedback loop.

Product Research 98

Product Research User Testing Customer Feedback Feedback Software 98

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. Userpilots analytics dashboard helps you measure your app’s overall usability, including: Views: The total number of times users encounter a specific flow or message.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Customer Experience 96

Userpilot

SEPTEMBER 26, 2024

Unolo’s success story – a quick summary Challenges : Unolo faced difficulty with collecting customer feedback – emails and support chat surveys had low response rates. They used the NPS dashboard to monitor customer sentiment, prioritize feedback, and act on negative feedback quickly.

Product Research 105

Product Research Feedback Software Data Visualization Analytic Tools 105

Userpilot

SEPTEMBER 12, 2024

Solution : To address data accuracy challenges without diverting engineering resources, Dealfront integrated Userpilot’s feedback widget. They added a ‘Report data issue’ icon to their dashboard , triggering a survey that allows users to report inaccuracies. The team added the ‘Report data issue’ icon to their dashboard.

Data Visualization 105

Data Visualization Product Research Embedded Analytics Feedback Software 105

Userpilot

OCTOBER 31, 2024

By responding to customer reviews, you can demonstrate your customer-centric orientation and close the feedback loop. Product feedback software: Trustpilot. And once the requests are recorded, it keeps users up to date about their status, helping teams close the feedback loop. Product feedback software: UserVoice.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

JULY 4, 2024

Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. Some of the methods for product performance analysis include: Sentiment Analysis : Collects customer feedback to gauge overall satisfaction and identify areas for improvement.

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Usersnap

SEPTEMBER 2, 2021

It’s not difficult to get feedback, it’s about what you do next – your feedback management approach decides if you’re truly listening to your customers. And if collecting customer feedback is still the challenge for you, please read that blog post first.). How do you manage customer feedback? Source: gify.

Data Visualization 52

Data Visualization Feedback Software Customer Feedback User Testing 52

Userpilot

SEPTEMBER 11, 2023

Improved customer relationships and customer loyalty by analyzing customer feedback and closing the feedback loops. You should analyze customer feedback to learn about your customers’ issues, needs, and wants. You then need to proactively work on closing the feedback loops to maintain healthy relationships with customers.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Userpilot

JUNE 26, 2023

How you act on feedback will depend on the identified problems. Close the feedback loop by communicating the changes to customers through various channels or explain why you decided not to act on their feedback. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Sachin Rekhi

OCTOBER 29, 2018

Thus the feedback we get directly from them has a huge say in prioritizing our roadmap. We have key business metrics that we monitor in our daily dashboards across our acquisition, engagement, and monetization objectives.

Roadmap 144

Roadmap Feedback Software Customer Experience User Testing 144

Amplitude

MAY 6, 2020

Interact directly with customers, with rapid feedback loops, more signal, and less noise. They submit a ticket , wait, and get a report or dashboard back. The loop—ask, act, measure, and share—matters. Collaboration in our mental model doesn’t stop at granting access to dashboards and notebooks.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Mind the Product

MARCH 7, 2018

Product management tool Asana, for example, offers a wealth of functionality, from creating project milestones to building out visual reporting dashboards. Drift’s David Cancel dramatically shortened the feedback loop between customer support reps and product engineers by adding them to the same team.

Data Visualization 143

Data Visualization Analytic Tools Feedback Software Product Research 143

UX Planet

FEBRUARY 6, 2025

Dopamine Design Principles Within the broader field of neuromarketing, Dopamine Design focuses on shaping touchpointssuch as visuals, micro-interactions, feedback loops, and gamified elementsto elicit positive emotional responses. Why itMatters Keeps Experiences Fresh: Continuous iteration prevents user fatigue.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

FEBRUARY 16, 2022

Ensure you close the feedback loop by taking action on customer complaints or suggestions. Collect in-app feedback and improve customer satisfaction with Userpilot. You can then act to fix the problem and get in touch with users to close the feedback loop. Close the feedback loop.

Customer Satisfaction 98

Customer Satisfaction Feedback Software Analytic Tools Data Visualization 98

Userpilot

FEBRUARY 15, 2023

Once you’ve gotten responses from users, ensure you close the feedback loop by acknowledging the response, acting on the feedback, and informing the user of your actions. This means that you acknowledge and take action after receiving actionable feedback. Customer feedback loop. NPS response tagging.

Product Research 98

Product Research Feedback Software Data Visualization Analytic Tools 98

Usersnap

AUGUST 26, 2021

With every customer interaction, they can extract feedback for the right department to address it. Here’re 4 best practices for CS teams take charge of customer feedback loops: Understand the job-to-be-done of each issue and if there are other related problems the customers wish the product can solve.

User Testing 119

User Testing Feedback Software Customer Feedback Product Research 119

Userpilot

MAY 7, 2024

Define how you’ll gather the feedback. Close the feedback loop. For example, analyze NPS responses by building an NPS dashboard for insights at a glance. Track user satisfaction over the years and visualize the results on a dashboard. Implement data collection strategies.

Product Research 102

Product Research Data Visualization User Testing Customer Feedback 102

Userpilot

MAY 22, 2023

Customer feedback data at various touchpoints and later close the feedback loop by analyzing feedback and taking action. Close the feedback loop Closing the feedback loop is a crucial component of a successful CX strategy. Customer feedback loop. Create CSAT surveys in Userpilot.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Product Research 96

Usersnap

FEBRUARY 24, 2025

Feedback management tools like Usersnap create actionable feedback loops , fostering trust. Highlighting the role of launch partners ensures iterative feedback aligns product goals with user needs during the product discovery process. Early validation through prototyping engages users.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Userpilot

APRIL 30, 2024

Create effective customer feedback loops Feedback loops are the key to understanding user expectations and challenges. Creating and maintaining robust feedback loops with your customers to understand their needs, challenges, and experiences will enhance product development and service improvements.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105