UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

APRIL 8, 2021

Especially if your SaaS company originated as (or still is!) Sometimes accruing UX debt is the only way to go: when time-to-market is of the essence, you have to launch quickly with limited resources to stay competitive: “We are not here to craft the perfect UX, but survive in the SaaS space first.”. Let’s dive in! In a hurry?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Intercom, Inc.

AUGUST 13, 2020

Yesterday we launched powerful upgrades to the Intercom platform for support teams. This launch is a meaningful one for us because our Support team partnered hand in hand with the Product team to develop many of the features. So over the years, we’ve been able to build internal tools to cater to our team needs. .

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

ProductPlan

FEBRUARY 8, 2022

Some early warning signs that product managers are spread too thin, and it’s time to consider product ops include: No longer capable of managing the product management toolset themselves. Inability to process and learn from the flood of customer feedback and data pouring in.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

ProductPlan

FEBRUARY 15, 2022

As a result, product operations career evolution has more to do with the organization’s specific needs, size, budget, and industry. A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. What is the Product Operations Career Path? Data is important.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Centercode

AUGUST 7, 2020

They’re using Centercode solutions to improve opportunity costs, bring down support costs, and decrease returns — amounting to a 40% reduction in costs overall. In the months before a product launch or new release, opportunity costs run rampant. Product Managers. Reducing Opportunity Costs. QA Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

ProductPlan

OCTOBER 6, 2022

Now, after a decade of managing products and advising, I find it exciting. Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. So if you are looking to launch a new product or feature, you are prepared with some tips to reduce that blank page anxiety.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Usersnap

JULY 22, 2019

Who doesn’t like to use a product that looks pretty? Yet as a software company owner or product manager, you hesitate to put time and budget into UI/UX design? The questions lingering in your mind may be: How important is design to product success? This ultimately helps increase the number of people using your product.

User Testing 88

User Testing Customer Experience Product Research Feedback Software 88

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap. Problem-solving mindset.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

Data Visualization 104

Data Visualization Research Software Feedback Software Analytic Tools 104

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. a product leader. Create a strong system of accountability.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Intercom, Inc.

FEBRUARY 24, 2021

That’s why we’re so excited to announce two powerful new reporting features in Intercom to help you find the signal and surface the most valuable insights: conversation topics and custom reports. Drive informed business decisions with custom reports. Create detailed new dashboards with custom reports.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

PMLesson's Ace the PM Interview

MAY 4, 2020

To add some color to this picture, two product managers from different fields–an enterprise PM from IBM and a consumer PM from Google–share a typical day in their lives. A day in the life of Kevin Wei, an enterprise product manager. I've synced my work emails and calendar with the email and calendar app on my phone for my convenience.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

JUNE 7, 2021

Looking to build a marketing automation stack for your SaaS? This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What is SaaS marketing automation? Why is marketing automation important for SaaS? What is SaaS marketing automation?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Amplitude

MARCH 7, 2019

Measure how your metrics vary over time with expanded period-over-period reporting. Does seasonality affect your users’ engagement with your product? If so, you may find it useful to use time period comparisons to see the impact of your product changes. Get your executives the information they need with monthly email reports.

Data Visualization 60

Data Visualization Customer Feedback Customer Experience Software Review 60

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? Not only is it a mess for you, but it can also let your customers down when you don’t do something about their feedback. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

Userpilot

OCTOBER 13, 2021

That's exactly what announcement UI modals help you do which makes them an invaluable asset for any in-app marketing strategy. A/B testing and product experiments can provide invaluable feedback on how a modal window is impacting the user experience. 3 – New product launch announcement UI modal. . #3

Feedback Software 98

Feedback Software Reporting Tools User Testing Customer Experience 98

Userpilot

JUNE 22, 2023

You can improve customer satisfaction by taking the time to reduce customer support load, which includes reporting bugs, canceling accounts, and seeking assistance to complete tasks. Analyze and identify areas of friction with product usage analytics and use in-app guidance to fix these issues and improve customer experience.

Analytic Tools 96

Analytic Tools Feedback Software Customer Experience Data Visualization 96

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

ProductPlan

APRIL 7, 2022

Executing a product launch is no easy feat, and it requires designing, building, and testing a product. The post-launch preferred state of being might be congratulatory drinks and cigars followed by sweatpants and lazy mornings. The launch can propel the product and business to even further heights.

Product launches 59

Product launches Data Visualization User Testing Customer Experience 59

Userpilot

JUNE 8, 2022

Do you implement product management analytics from the onset of a product launch to understand user behavior and timely improve the product based on the findings? Ready to dive into product management analytics? Product management analytics revolves around the understanding of user behavior across your product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Coalition

OCTOBER 25, 2018

This information, often in the form of unstructured data, is crucial to discover latent needs and they may not dictate the product roadmap, but will certainly shape product development. Checklist for Customer Feedback Plan Your Customer Interviews Customers will always be your most important source of product feedback.

User Testing 60

User Testing Customer Feedback Data Visualization Customer Experience 60

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Our platform is a unified system.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

JULY 18, 2023

Collaboration with the marketing team during the whole product life cycle is essential to develop and launch products that satisfy genuine market needs. When the product is ready, PMs use customer feedback and product analytics to track product performance and inform its future innovation.

Data Visualization 98

Data Visualization Product Research User Testing Onboarding KPIs 98

Gainsight

OCTOBER 6, 2022

We’ve also built product updates to execute these winning plays. Here’s a look at four durable growth plays that we unpacked at our quarterly product launch event Evolve , and the new features we rolled out to help you achieve them. . Grow through your product. But could it do more? The answer is yes. .

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Intercom, Inc.

AUGUST 25, 2020

Typically on this podcast we’ve focussed on how the product org is structured in a contained way but just as “no person is an island” – no discipline can operate in a vacuum once the company starts to scale. The democratization of software adoption doesn’t necessarily work at scale.

Marketing 238

Marketing Feedback Software Onboarding KPIs Reporting Tools 238

Mixpanel

MARCH 30, 2023

Product experiments and feature launches take too long to measure success. Some of these companies have even implemented product analytics but don’t have strong internal practices. In that case, it’s just another tool in the tech stack and doesn’t drive value. They don’t see any real impacts on their product development.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105