UX Analytics: It’s Not Just About Data Collection and Methods
Userpilot
DECEMBER 18, 2024
Uncover why the needs exist : Even when using methods like user feedback widgets and focus groups, the aim is to learn how users use your product. So group users into five states (New, Activated, Active, At-Risk, and Dormant) to see if utility and usability issues occur for any of the users in these states.
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