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Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. The best retail companies use feedback to inform product decisions, align teams around the Voice of the Customer, and fix whats not quite working. You can download the free e-guide, here !

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How to Build and Improve Your Product Analytics Strategy

Userpilot

How to apply actionable metrics to different SaaS business stages. Product analytics refers to the process of gathering and analyzing data on how users interact with a product. It tracks key metrics such as feature usage , user flows, and behavior patterns to explore user preferences and pain points.

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5 Strategies to Build Credibility in a Product Management New Role

The Product Manager Coach Blog

How to Get Started: Audit the Product Backlog: Pinpoint low-effort, high-value opportunities to drive quick results. Communicate Progress Early: Regular updates on winsno matter how smallbuild trust and momentum. A dashboard showing metrics like feature adoption or user engagement amplifies your credibility.

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6 Customer Communication Pain Points in SaaS + How to Resolve Them

Userpilot

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. We cover: Types of customer pain points. How to identify customer pain points. Six common customer pain points. Better customer support. CSAT surveys.

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The Risks of Data Fragmentation + How to Fix Fragmented Data

Userpilot

Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Data fragmentation prevents you from delivering the cohesive, personalized experiences your customers expect. But that view only reflects web users.

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Mobile App Tracking: How to Analyze User Behavior In-App

Userpilot

Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage. For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. How to track it? What to use it for?

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Product in Practice: Making Customer Interviewing a Habit in an Early-Stage Startup

Product Talk

Sometimes it’s because they’ve personally experienced a pain point and want to address it. A lot of these potential users were product managers, which got Kranthi interested in the field of product management and potential use cases for a tool like this. At the same time, it wasn’t clear how to prioritize or decide what to do.