Product Talk

JANUARY 24, 2024

Tips for success with Craigslist Ultimately, Ellen was able to find enough people to participate in focus groups from her Craigslist post, so she thinks it’s worth investigating as an option. Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview.

Research Software 285

Research Software Feedback Software User Testing Customer Experience 285

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Also, check credible SaaS review sites like G2 and Capterra to see what users are saying.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Intercom, Inc.

APRIL 7, 2020

Support teams who use proactive messaging report that inbound volume has risen by just 38%, compared to an increase of 72% reported by teams who don’t”. Companies are responding by proactively messaging customers to provide the information and reassurance they need. Their SVP of Customer Experience Margaret K?dziora

Customer Experience 217

Customer Experience Reporting Tools Research Software User Testing 217

Userpilot

FEBRUARY 20, 2023

In this article, we consider what makes the customer onboarding process important and go over 15 tips to help you nail your onboarding. This way, you avoid overloading the onboarding process without losing the message. Immediately after signup, your Loom dashboard is populated by videos from Loom. Userpilot dashboard.

Analytic Tools 98

Analytic Tools Data Visualization Customer Feedback Feedback Software 98

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 16, 2024

In our ultimate guide, we explore: What customer onboarding process flow chart is Why it’s important to have one What steps it should include Pro tips on how to streamline the onboarding process Best onboarding tools for the job So without further ado, let’s dive in! But this goes beyond being friendly and polite.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 105

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. In-app messaging. In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. UserGuiding reviews. What is UserGuiding? Interactive help center. UserGuiding pros and cons. Source: G2.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

JULY 10, 2024

You can build banners, alerts, and in-app messages with Userpilot to offer system status visibility. Launch messages and trigger product announcements to keep the user up to date. Add in-app messages via banners. Example of user control and freedom from Userpilot In this example, a user is creating a customizable dashboard.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Usersnap

DECEMBER 20, 2024

In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Quick Tips for Better Release Notes Structure Group by category : Separate updates into features, fixes, and improvements for clarity. Ready to elevate your product communication game?

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MAY 29, 2024

TL;DR Challenge : Cuvama found it difficult to use Pendo for its onboarding and analytics needs due to its complex configuration and difficult interface. – Leyre Iniguez, Customer Experience Lead But that was just the tip of the iceberg. Through this analysis, she discovered that some customers were encountering an error message.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

JANUARY 27, 2021

What about software solutions they have to review based only on a single web page? Ease of use plays a very important role in choosing the right software, yet only 50% of websites communicate it in the right way. Simplifying software use for all ages. Is it hard to learn new software? How much does it matter?

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Userpilot

MARCH 18, 2024

Is Pendo or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Pendo, and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MAY 29, 2023

To keep the adoption flywheel turning, you should help your users overcome feature blindness with UX flows that help them find new ways to use your software. The more loyal customers you have, the higher the likelihood of word-of-mouth marketing due to customer advocacy.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Lenny Rachitsky

MARCH 5, 2024

” Rajiv went further and shared a few bonus pro tips that we’ve integrated throughout the post. Especially if you’re looking for a sustained increase in signups or launching your product for the first time, paid ad campaigns are often a more efficient way to test initial messaging or scale your marketing efforts sustainably.

Startups 132

Startups Feedback Software Onboarding KPIs Customer Experience 132

Userpilot

MARCH 16, 2024

Is Chameleon or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

DECEMBER 19, 2022

Here are some tips to ensure things go smoothly: Implement a checklist. Use popups, tooltips, and other forms of in-app messaging to prompt feature discovery and adoption. It can be as simple as using a UI element like the one below to ask for a positive review on any platform of your choice. Modal asking for a customer review.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

MARCH 30, 2024

Is Whatfix or Userlane the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Whatfix and Userlane compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

eG Innovations

FEBRUARY 10, 2022

Infrastructure as code (IaC) and DevOps Pipeline require an App registration in Azure AD for their automation. These are also used for background services in Infrastructure as code (IaC) workflows or DevOps Pipeline services. Azure APP Registration Dashboard. Perform Access Reviews to prevent stale access assignments.

Software Review 52

Software Review Technical Review Certifications Strategy 52

Userpilot

MARCH 16, 2024

Is UserGuiding or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how UserGuiding and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

DECEMBER 22, 2022

Customers could churn due to one of the following reasons: Product-market fit failure: This is one of the biggest reasons for churn and something that most startups deal with. Users want SaaS products that are as intuitive as possible; no one wants to struggle to use a piece of software as if they’re living in 2008.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Userpilot

MARCH 16, 2024

Is Pendo or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Pendo and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

DECEMBER 13, 2022

To improve the customer experience for detractors: Always respond to negative feedback on 3rd party review platforms to clear the air and also close the loop. Ask them to leave positive reviews and drive word-of-mouth referrals. You can create customizable NPS surveys code-free with Userpilot: Create in-app NPS surveys with Userpilot.

Customer Experience 98

Customer Experience User Testing Customer Feedback Feedback Software 98

Userpilot

JUNE 10, 2024

Create a welcome series of in-app and email messages to greet users and kick off onboarding. Personalize the customer onboarding experience through tailored in-app messaging based on user behavior and survey responses. Create analytics dashboards tracking key onboarding metrics like activation and adoption rates.

Onboarding KPIs 105

Onboarding KPIs User Testing Data Visualization Analytic Tools 105

Userpilot

MARCH 18, 2024

Is Whatfix or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Whatfix and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

OCTOBER 20, 2021

Neither Pendo nor WalkMe are particularly easy to use, but Pendo generally requires less coding and technical background. If you're looking for Pendo and WalkMe competitors, Userpilot is a strong, affordable solution that combines code-free ease of use with customizable onboarding flows and in-depth analytics. WalkMe key features.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

SEPTEMBER 10, 2024

Feature adoption : Improve adoption through in-app engagement, personalized suggestions, and in-app messaging. Book a Userpilot demo to see how you can personalize the product experience without coding. But this doesn’t mean their staff can handle a highly technical software product.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

MARCH 16, 2024

Is Appcues or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 16, 2024

Is UserGuiding or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Get a Userpilot demo and drive your product growth code-free. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

FEBRUARY 22, 2024

To build a customer communication strategy, you’ll need to create user personas , build consistent brand messaging , develop channel-specific strategies, and set up omnichannel communication capabilities. Use in-app messages to improve customer communication. Personalize customer communications based on user expectations.

Customer Communications 105

Customer Communications Feedback Software Analytic Tools Customer Experience 105

Userpilot

JANUARY 18, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52