Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

MAY 7, 2024

The flow proceeds with a detailed guide, showing users how to achieve their goals with Groupize: Groupize onboarding. Groupize leveraged an in-app resource center and embedded its onboarding guide so users can access it at any time. Resource center created with Userpilot. This is where an analytics dashboard comes in.

Feedback Software 87

Feedback Software Analytic Tools Reporting Tools Customer Communications 87

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. It enables you to collect customer feedback in-app, analyze user behavior using multiple reports, and conduct product experiments. Book a demo to learn more. Trend analysis in Userpilot.

User Testing 84

User Testing Product Research Research Software Data Visualization 84

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. GainsightPX is one of the most prominent product experience platforms in the market. It can be instrumental in driving product adoption and user retention.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Research Software 93

Userpilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. International Users : Those with an international user base will be better served by other adoption platforms on the market.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

MARCH 28, 2024

It involves collecting data about user interactions with the product and analyzing it for patterns. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. The name comes from the shape of the chart visualizing user progress.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo Dashboard. How can a product analytics tool help you drive product growth?

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. Advanced customer segmentation to personalize your customer’s experiences. A/B test for higher adoption rates.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

OCTOBER 15, 2023

Main product analytics metrics to monitor include activation rate, product adoption rate , user engagement rate , customer retention rate , and customer lifetime value. When choosing an analytics tool, look out for real-time data reporting, intuitive UI, custom dashboards, integrations with other tools, and flexible pricing plans.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 91

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. Dashboard in Heap. You can also use it to gather user feedback and design in-app onboarding experiences for both web and mobile products.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

The Product Coalition

JULY 13, 2022

They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. The dashboard’s widget wizard contains a library of pre-configured dashboards.

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

eG Innovations

JULY 26, 2022

Introduction: Real user monitoring is mission-critical. Silky smooth user experience. This is what your digital users are expecting from your web application. If they perceive slowness or encounter failures in their user experience, they will readily switch to a competitor. of real user monitoring.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Reveal

SEPTEMBER 12, 2023

DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards. Tailor the experience for your users by removing any of our default chart types that may not be relevant to your specific needs.

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Userpilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Plus, the platform uses sophisticated data science capabilities to help you make better-informed, data-driven decisions to improve user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 29, 2024

Lack of help resources. Repair tips for bottom-of-the-funnel leaks: Use interactive onboarding to guide new users. Offer self-service support with a resource center. Implement app usage analysis and convert new users to repeat buyers. The absence of it leads to user frustration and churn. Userpilot can help.

Data Visualization 96

Data Visualization User Testing Analytic Tools Feedback Software 96

Userpilot

MAY 13, 2024

Multiple choice questions As the name implies, these questions present customers with several options to choose from. Here, customers can select one or multiple answers that apply to their experience. Customizable dashboards; d. The goal of open-ended questions is to gain details and verbatim of the user experience.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Product Research 98

Userpilot

APRIL 4, 2024

Measuring product engagement involves several steps, such as selecting relevant metrics, generating product analytics reports, collecting user feedback through surveys, and improving the user experience based on these findings. Also, you can get insights into problem areas within the user experience that cause churn.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

NOVEMBER 30, 2023

Or you could look for improvements to the onboarding process to help users adopt the features that are relevant to their goals. Having clear goals will give the project the necessary focus, help you align your team, choose the right research methods, allocate resources efficiently, and recruit the right users.

Product Research 85

Product Research User Testing Research Software Data Visualization 85

Userpilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Insights from Heap help you dig deeper into the paths users take when navigating your product and identify precise points of friction.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

JUNE 6, 2023

Customer journey analysis maps and dissects all user interactions with the product to remove friction from the user experience. Trends analysis tracks long-term changes in user behavior to guide product roadmap development. Product data analytics focuses on product performance and user behavior while inside the product.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 62

Userpilot

NOVEMBER 2, 2022

The use of artificial intelligence can be an invaluable tool for improving support without putting too many resources at risk. Here are some tactics for leveraging AI in customer service: Personalize the user experience and use AI to collect data and trigger relevant messages based on the customer segment.

Artificial Inteligence 95

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 95

Userpilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. Advanced segmentation features that allow you to filter customers based on product usage , in-app behavior, user feedback , etc.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. CES surveys focus on understanding the customer experience and identifying friction points. Second, it helps you segment your users.

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Feedback 84

Userpilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. You can easily segment your audience into groups based on behavior, demographics, and other parameters to personalize their experience.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Create exit surveys in Userpilot.

Feedback Software 84

Feedback Software Analytic Tools Data Visualization Events 84

Userpilot

JUNE 12, 2023

An effective way to collect user persona data is to send your surveys to new sign-ups as part of your welcome flow. Examples of questions to ask in user persona surveys: What will you be using {product name} for? User persona example from Userpilot. Which other options did you consider before choosing [product name]?

Data Visualization 78

Data Visualization Product Research Research Software Analytic Tools 78

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. They are the same process with different names. Create an in-app resource center with Userpilot.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Feedback 95

Userpilot

NOVEMBER 1, 2022

Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions. Delivering personalized customer service is only possible by collecting customer data first, creating user segments , and then triggering tailored product experiences.

Data Visualization 94

Data Visualization Feedback Software Analytic Tools Research Software 94

Userpilot

OCTOBER 27, 2021

Should you go with big names like WalkMe or Whatfix ? But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. Create basic user segments with branching walkthrough experiences.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

JULY 18, 2023

Support – both self-help resources and high-touch support need to be easily available in case you need a hand. Templates – they save you a lot of time as you don’t have to create support resources, workflows, or surveys from scratch. Dedicated NPS analytics , including qualitative response tagging NPS dashboard.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

eG Innovations

JANUARY 29, 2021

A few of the key capabilities of Kubernetes are: Service discovery and load balancing: Kubernetes can expose a DNS name and balance/distribute network traffic among multiple nodes to keep the deployment stable. Kubernetes can fit containers onto your nodes to make the best use of your resources. 2 Use Labels and Tags.

Product Research 98

Product Research User Testing Enterprise Customer Experience 98

Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade.

Data Visualization 83

Data Visualization Analytic Tools Research Software Feedback Software 83

Userpilot

NOVEMBER 17, 2021

WalkMe is one of the biggest names among digital adoption platforms (DAP). In addition to product tours, WalkMe offers a powerful dashboard for product usage analytics. This can be used to track and measure user adoption and engagement during onboarding, which is incredibly important for optimizing the user experience.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Reporting Tools 91

Userpilot

MARCH 25, 2024

In the product tour, add links to relevant resource center modules for more in-depth guidance. To evaluate your product tours, track onboarding metrics , and collect user feedback via in-app surveys. Tooltips often include CTA buttons that trigger interactive tours or lead users to additional resources. for friends.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 31, 2023

Sending surveys to specific user segments. Proactively triggering surveys based on user engagement. Utilizing in-app resource centers to allow users to submit feedback, such as feature requests or bug reports. Combining survey responses with user behavior analytics to get a holistic understanding of user experiences.

Data Visualization 85

Data Visualization Feedback Software Customer Feedback User Testing 85

Userpilot

MAY 19, 2022

Tracking these metrics will help you understand where to direct your resources to improve the quality of customer support and thus, customer retention. You can provide self-service support inside the app using a resource center so that customers can quickly solve repetitive problems on their own without leaving your product.

Feedback Software 96

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 96