Product Management Lessons from the Trenches

AUGUST 21, 2018

This was introduced in the 1989 movie Field of Dreams but gained popularity in tech in the early days of the dotcom boom when the players were limited and early adopters eager to experience all the web had to offer. Finding Your Product’s Critical Event(s) By now you have most likely heard the phrase “build it, they will come”.

Events 150

Events Data Visualization Onboarding KPIs Reporting Tools 150

Userpilot

MARCH 30, 2025

A platform like Userpilot allows you to create custom dashboards and measure only the metrics that relate to your goals. Heres why: Users might be struggling to understand your features or facing technical issues that make them stay long on certain pages. Plus, retained and happy users are more likely to refer others to your business.

Analytic Tools 96

Analytic Tools Onboarding KPIs Research Software Data Visualization 96

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. They’ll also feel more confident about returning for a second purchase, upgrading their plan or referring you to a friend.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Indicative

OCTOBER 23, 2020

What Technology Do You Need in Your Stack? As technology develops, analytics stacks become easier to set up, manage, and scale. The technology you choose will help you navigate your business into the future. This is also referred to as event data. The data and analytics space is rapidly growing, expanding, and evolving.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to. A large part of the reason is due to the fact that not everything is measurable. 4 Data Elixir.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

The Product Coalition

MAY 18, 2022

Continuous improvement, like agile development, refers to a different change model reinforcing traditional custom software development literature. Besides, the software development team needs to go back and review what they did since the software development process causes vulnerabilities. What is continuous improvement ?

Reporting Tools 158

Reporting Tools Software Development Software Developers Feedback Software 158

Userpilot

JUNE 2, 2024

We’ve included key features, user reviews, and pricing to help you decide. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Does your technical team have spare capacity to handle the integration? Why do you need a tool? Available integrations.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Enterprise.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! It uncovers technologies and. Identify web technologies with Wappalyzer. Link: Hiver.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Technical support. Any help that involves the technical team. Here’s an example of a technical support offer from Appcues. Reference the previous section for more information).

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

SEPTEMBER 10, 2024

Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required Digital adoption Are your users missing out on the features that are most valuable to them because they’re not familiar with its technology? Truth is, the adoption of technology has already expanded for decades.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry. These could be posts on social media channels or third-party review websites.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Usersnap

DECEMBER 20, 2024

Try Usersnap for Announcements Try Usersnap Now Best Other Companies Examples of Release Note Practices Top tech companies know the power of great release notesthey set the bar high with updates that are clear, engaging, and user-focused. If its a new dashboard, show them how to find it, tweak settings, or view data more intuitively.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

AUGUST 31, 2023

Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Since Heap tracks everything, you won’t find event data in the analytics dashboard except for session and pageview. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

DECEMBER 31, 2024

Requires technical knowledge: If you want to use Hotjars event tracking features, you must have some idea of coding. It lacks other analytics reports such as cohort retention reports, path analysis, and custom dashboards. The platform offers several analytics reports, and you can even set up custom dashboards to track relevant reports.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 27, 2021

What about software solutions they have to review based only on a single web page? A SaaS solution is easy to use if non-technical employees can learn it intuitively, with minimum support. Video content and customer reviews (ideally the two combined) are the best at conveying the “this software is easy to use” message.

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Userpilot

DECEMBER 6, 2022

Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. Organize project requests, reviews, approvals, communications, and proofing in one system for better efficiency and clarity.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

PMLesson's Ace the PM Interview

MAY 19, 2025

Data Analyst Interview Loop Most Tier 1 tech companies follow a structured loop when hiring data analysts. Technical Round: Can include asynchronous SQL tests or live coding challenges. ” Excel & Google Sheets Even at big tech companies, spreadsheet tools matter. Who was it for, and what did it help them do?”

Data Visualization 52

Data Visualization User Testing Technical Review Analytic Tools 52

The Product Coalition

SEPTEMBER 10, 2021

All this means that a cloud platform like Crowdin is perfect for continuous localization due to its “cloud” nature and functionality. UI usability UI usability refers to a platform’s ease of use and user-friendliness. Plus, you can instantly find the required string by typing issue in the dashboard search.

Reporting Tools 154

Reporting Tools Systems Review Agile Customer Experience 154

The Product Coalition

DECEMBER 25, 2023

However, I can certainly think of product or marketing professionals who use the term value when referring to cheap widgety dashboards and features aimed at novelty seekers, or following an industry trend with no real vision. I’ve used flashier tools, but I get lost in the cheap widgety dashboards and I return to Atlassian tools.

Analytic Tools 148

Analytic Tools Data Visualization Customer Experience Software Review 148

Userpilot

AUGUST 18, 2024

Userpilot’s key features include: Chrome extension builder : Userpilot enables non-technical teams to create engaging on-app experiences using different UI patterns like tooltips , banners , and checklists. You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards. GA dashboard.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

JULY 10, 2024

For example, if Miro targeted non-tech-savvy users, this gesture wouldn’t match their real-world knowledge as technology didn’t play a big part in it. Example of user control and freedom from Userpilot In this example, a user is creating a customizable dashboard.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Reveal

NOVEMBER 17, 2021

In its essence, augmented analytics refers to the use of artificial intelligence (AI) and machine learning to make it easier for users to prepare, analyze, visualize, and interact with their data at a contextual level. Research company Gartner Inc. Who Is Augmented Analytics For? Augmented Analytics Benefits. More Accurate Analysis.

Data Visualization 81

Data Visualization Analytic Tools Reporting Tools Definition 81

Userpilot

MARCH 7, 2024

Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps. Acquiring premium tools or enterprise versions is often off the table due to financial restrictions. Analytics dashboards. A dashboard from Mixpanel. A/B testing.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

The Product Coalition

JULY 1, 2022

This is sometimes also referred to as “ churn ”, “ user churn ”, “ mobile app churn ”, or “ abandonment “. You might also be interested in: Top mobile app KPIs for your dashboard (with examples) Get an overview: Gather internal churn data What did your users do before and while canceling their subscriptions?

Analytic Tools 147

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 147

Gainsight

JUNE 17, 2020

I wanted to talk with Lorna about hiring rockstar CSM and TAMs who are personable enough to build relationships and technical enough to know the product inside and out. The core user of Mapbox is often a highly technical developer , and Mapbox has phenomenal documentation. And the value doesn’t end with the technology.

Technical Review 52

Technical Review Data Visualization Reporting Tools Customer Experience 52

Userpilot

MARCH 23, 2025

App engagement refers to how users interact with your mobile app, beyond just downloading it. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. User sentiment : Analyze app reviews on app stores or third-party review sites like G2 and Capterra.

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

eG Innovations

JULY 2, 2021

There’s a full list of all the Citrix and non-Citrix components we monitor available here: IT Monitoring Technologies & Supported Platforms | eG Innovations (use the tabs such as “Virtualization” to explore in detail). Yes, eG Enterprise supports monitoring of Nutanix AHV and we are a Nutanix technology partner. BMC RemedyForce.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Atlassian

FEBRUARY 9, 2022

Subscribe to Work Life Get stories about tech and teamwork in your inbox Subscribe. From the start, we knew this was an opportunity to build a system that provided plenty of useful analytics, and we needed a way to see them, so we developed a reporting dashboard.”. Levels, in this case, refer to our Level 1, 2, and 3 support tiers.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

APRIL 21, 2024

TL;DR In-app support in SaaS refers to the service features that customers can use to receive help directly within the product interface, besides connecting with your customer service team. Book a demo to learn more. This way, you can easily create personalized in-app customer support without knowing a single line of code.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Userpilot

MAY 20, 2024

TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Userpilot can help you to: collect feedback for customer sentiment analytics, analyze customer profiles , access the NPS dashboard , and create customized in-app flows to improve customer sentiment.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Modus Create

APRIL 27, 2020

Adopting a modern tech stack is essential for any organization embracing the digital transformation journey. Feature bloat, technical debt, and dependencies of libraries and frameworks that are difficult to maintain cause their application to embark on a trend of ever-increasing costs and time to develop new features and perform maintenance.

Feedback Software 65

Feedback Software Reporting Tools Technical Review Software Review 65

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It acts as a handy resource center that users can reference whenever they get stuck. You’re on a budget.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Mironov Consulting

JUNE 28, 2018

So a prospect might agree that “if your tech support chatbot will really cut our live support calls by 25%, I’ll buy it,” but there’s probably a pilot production phase where we have to demonstrate effectiveness. If retention is highest among dashboard users, can we make sure trial users see that feature?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It acts as a handy resource center that users can reference whenever they get stuck. You’re on a budget.

Data Visualization 52

Data Visualization Customer Experience Embedded Analytics Analytic Tools 52

Userpilot

JANUARY 16, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. HelpHero’s in-app support In-app support in SaaS refers to the service features that customers can use to receive help directly within the product interface besides connecting with your customer service team.

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52