Intercom, Inc.

FEBRUARY 24, 2021

Use the “Show customer satisfaction” view to generate a color-coded summary of customer satisfaction rates by topic. Delve deeper into trends to understand if changes in metrics are due to team performance or if they’re reflective of broader issues or product improvements. Create detailed new dashboards with custom reports.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Alchemer Mobile

NOVEMBER 22, 2024

Our platform empowers you to deepen relationships and connect with customers wherever they are in their journey. Pain Point #2: Steep learning curve Many platforms promise powerful features but are so complex that they require extensive training and technical expertise.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. The platform has limited no-code customization options and a steep learning curve.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

FEBRUARY 28, 2023

No-code onboarding is all about building product experiences that boost retention and adoption using no-code software solutions. In this article, we’ll cover: What user onboarding is and how no-code tools make building flows faster and easier. Userpilot is the best no-code onboarding solution for web-based apps.

Analytic Tools 98

Analytic Tools Onboarding KPIs Software Review Data Visualization 98

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MAY 30, 2025

Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views. Appcues: Best mobile-first onboarding software with strong UI patterns. Starts at $299/month for 2,000 MAUs. on mobile).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 4, 2021

SaaS apps also need walkthrough software to guide their users through their products. A walkthrough software uses interactive walkthroughs to support new user onboarding. If you are on the lookout for a walkthrough software that will knock the experience out of the park for your users, keep reading! What is walkthrough software?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Software Review 98

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. If you sell software today, there’s a 99.9% Start early. How does that feel? Liam: The whole area is a new space.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mind the Product

JUNE 23, 2017

We here at insightsoftware.com, creators of Hubble , have recently moved from a Scrum to a Kanban software development approach. A team going through training on Kanban principles. All teams trained on Kanban. Everyone was professionally trained over a period of a few weeks, so we all had the same message and understanding.

User Testing 195

User Testing Systems Review Software Review Product Research 195

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MAY 17, 2025

A user flow is just one chapter in a user journey, like a linear path, such as tap Sign Up enter email confirm code. Screenshots must preview real value, the description must hit the problem you solve, and early reviews should reinforce trust. At this stage, delighted users can refer other people and give reviews about your app.

Analytic Tools 65

Analytic Tools Research Software Feedback Software Data Visualization 65

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. For example, if your analytics shows users open your app mid-morning to check their teams KPIs, you might prioritize showing a clean, glanceable dashboard with key metrics on the first screen. This article will provide an in-depth guide.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Research Software 85

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. Customer education platforms are software specifically designed to make onboarding and continuous user education easy. When choosing a learning management software make sure it’s customizable, user-friendly, and easy for you to use.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

OCTOBER 27, 2021

Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. WalkMe and Whatfix both market themselves to large companies with employee onboarding and training needs. View analytics on user interactions and engagement with your software. WalkMe dashboard – Source: WalkMe.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. What is Heap? Heap’s Event Visualizer.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

The Product Coalition

AUGUST 23, 2023

Conversely, Conversational AI bots possess context awareness and are trained to comprehend user intent. Payment related questions Conversational AI can simplify payment queries, allowing users to inquire about due dates, bill history, and even schedule payments seamlessly. Examples include: When is my next credit card payment due?

Artificial Inteligence 144

Artificial Inteligence Banking Technical Review Systems Review 144

Userpilot

JUNE 5, 2025

Walkme – Best employee onboarding software. Pros of Userpilot No-code and fast to implement: One of Userpilot’s key advantages is its editor (a Chrome extension), which is intuitive, no-code, and changes are published instantly. You can find more reviews on G2 or Capterra.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JANUARY 3, 2022

Product management and roadmapping software tools: Airfocus and ProductPlan make it easy to plan product growth and prioritize development targets. As a result, choosing the best product management software is not about only the tools, but also identifying your use case and finding a match for your product. Userpilot Reviews.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

AUGUST 8, 2024

This was due to limitations in Intercom’s ability to handle dynamic attributes and its high pricing. Userpilot is a no-code platform that allows you to create onboarding experiences and communicate with users via in-app messages. Originally, they were able to provide the necessary training themselves.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

SEPTEMBER 20, 2024

It involves iterative processes of coding, categorizing, and synthesizing data. The first step in the content analysis research method is data coding, or labeling and categorizing. For example, if you are looking at customer feedback , you might code all mentions of “price” as “P,” all mentions of “quality” as “Q,” and so on.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Modus Create

JUNE 20, 2019

As an Atlassian Gold Solution Partner, Modus supports clients in all stages of the Atlassian lifecycle, from licensing, to enabling, to scaling, to training. Jira is already widely known as the market-leading collaboration software. Jira Software. Jira is a must have for software development. Key Features.

Reporting Tools 75

Reporting Tools Data Visualization Software Review Agile 75

Userpilot

JANUARY 27, 2021

What about software solutions they have to review based only on a single web page? Ease of use plays a very important role in choosing the right software, yet only 50% of websites communicate it in the right way. Doesn’t require much training (or no training at all). Saves on training time with employees.

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Mironov Consulting

MARCH 26, 2022

At least in the B2B software product world, I haven't found that to be true.  Most of our P1 escalations are for code we didn't write and don't think is good."  And execs can't spend 70 hours reviewing 70 sets of product docs.  So Then Engineering has to support them.  Most

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Arkenea

MAY 12, 2025

The Indisputable Case: Why India is the Premier Destination for Software Development Outsourcing The global outsourcing landscape offers numerous options for businesses seeking to optimize their software development. Look to India, where an elite ecosystem of developers delivers world-class results at a fraction of domestic costs.

Reporting Tools 52

Reporting Tools Analytic Tools Software Development Software Developers 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

MARCH 18, 2024

Is Pendo or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Pendo, and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Common product analytics software features. KPI and other custom-built dashboards.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

DECEMBER 22, 2023

Research teams may also be reluctant to train others not to compromise research results or out of fear of losing their positions. Access is about sharing research insights with other teams and training them on how to interpret the results. Why not start with e-learning modules, followed by live workshops and training events?

Research Software 105

Research Software Data Visualization User Testing Product Research 105

Userpilot

MARCH 16, 2024

Is UserGuiding or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how UserGuiding and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

JANUARY 18, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 24, 2022

The process of digital adoption begins with helping a new user until they become entirely proficient in the use of the new software, app, or website. When users achieve digital adoption, they learn the basic functions of the digital product and maximize the potential of the software through the use of its advanced features.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Product Research 98

Userpilot

MAY 28, 2025

Userpilot supports 32 languages and lets you localize your app effortlessly with its no-code builder without translators and developers. Userpilot’s mobile analytics dashboard offers real-time data on key performance indicators : Daily and monthly active users ( DAU/MAU ). Help content and resource centers. Error messages.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59