Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Paul: Yeah. Some of this cut deep.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Lenny Rachitsky

MARCH 5, 2024

It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact. One name kept coming up: Leo Bosuener.

Startups 131

Startups Feedback Software Onboarding KPIs Customer Experience 131

The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. So if you’re a mobile app team, consider using a mobile-first analytics platform.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Userpilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

The Product Coalition

NOVEMBER 23, 2021

Here is a new way to look at product management goals, and make them a useful tool for both you and your team. was the COO of a Series C startup. He was brought in as the startup entered hyper-growth and needed someone to help with all of that scaling. So if you need the team to focus on a certain area?—?say

Product Manager 173

Product Manager Product Management Management Management 173

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. A bad CEO assumes they have the best idea in the room.

Data Visualization 145

Data Visualization Weak Development Team Technical Review Reporting Tools 145

Userpilot

FEBRUARY 9, 2025

Many product teams fall into the same trapmistaking engagement for success. However, without qualitative feedback and behavioral insights, teams risk misreading signals, leading to frustration and churn. ” NPS Survey Dashboard in Userpilot. Example: A startup sees that email builder usage fluctuates (quantitative insight).

Data Visualization 52

Data Visualization Customer Feedback User Testing Product Research 52

Intercom, Inc.

MAY 3, 2018

She’s worked in product from early-stage startups all the way up to publicly traded companies like Rackspace and Square, a company with the sensitive task of handling customers’ money. Here are five quick takeaways: Instead of relying on word of mouth to permeate the team, write things down. ” Michelle: I know.

User Testing 195

User Testing Customer Feedback Customer Experience Data Visualization 195

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

SEPTEMBER 9, 2022

ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. I think this is important for product teams for two reasons. ” Des Traynor: Yeah.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

The Product Coalition

DECEMBER 11, 2019

One thing above all makes a successful startup: people who purchase and love the product. But how come it’s so challenging to reach success as a startup? In terms of the business lifecycle, PMF is a solid point from which a startup can enter the fast-paced growth phase, because the company offers exactly what people want and need.

User Testing 132

User Testing Data Visualization Product Marketing Product Research 132

Userpilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

APRIL 8, 2021

a high-growth bootstrapped startup – you will know the pain of not always being *able* to make the best design decisions. UX debt affects high-growth SaaS companies in industries where time-to-market is mission-critical and bootstrapped startups without a design team most. A startup founder who wished to remain anonymous).

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

JULY 14, 2021

If you’re an early-stage startup on a very tight budget (under $100 per month) the options for you include: Intercom, Userguiding and Product Fruits. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. ease of use.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

SEPTEMBER 8, 2024

You can analyze Mixpanel A/B testing results using analytics dashboards , funnel analysis , and customer segmentation. The platform also has a heavy dependence on code, which can prove challenging for non-technical team members. There are three main ways to visualize your A/B testing metrics with Mixpanel: Dashboards.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

MARCH 29, 2023

Its lowest Startup pricing plan is competitively priced but the Pro is not so anymore. Its analytics are better-developed than Userflow, but all its plans are more expensive. Userflow NPS dashboard. Just like us, they struggle to pinpoint any major weaknesses of the product. What features does Userflow support?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Bain Public

MAY 29, 2020

It is a known fact that startups which are accompanied or coached, view their chances of success as being much higher compared to those that are not. of accompanied startups assess their chances of survival as strong, especially during the current uncertain climate. MAIN: Developing Entrepreneurship in Quebec. In fact, 83.9%

CTO Coach 52

CTO Coach Startups Research Software Feedback Software 52

Userpilot

FEBRUARY 20, 2023

Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Its key objective is to develop a deeper understanding of who your users are, and how they interact with the product. Pendo Dashboard. How does this sound? Ready to dive in? What is product analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. Dashboard in Heap. Let's jump right into it!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Mind the Product

NOVEMBER 16, 2016

I spoke to Lean Startup coach Tristan Kromer at Lean Startup Week earlier this month, where he presented a workshop about a “lean experiments toolbox”. He is also editor and primary author of the Real Startup Book and runs lean consulting firm TriKro LLC. Iteration Velocity – How quickly is the team running experiments?

Data Visualization 70

Data Visualization Customer Experience Weak Development Team Startups 70

Userpilot

OCTOBER 20, 2021

Poor onboarding may actually drive users away from activation and adoption. Pendo comes out stronger than WalkMe for developing SaaS onboarding experiences and product analytics thanks largely to its more robust user segmentation tools. WalkMe onboarding segmentation dashboard. Userpilot user analytics and goals dashboard.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. When you see a company pull $10 million in funding and hiring like crazy, it’s easy to want the same for your startup without understanding the stress that comes with it. It was essentially just this static dashboard. This is a bad situation.” Major mistake there.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Userpilot

SEPTEMBER 2, 2022

It’s not affordable for really small startups: Userpilot’s pricing starts at $249 per month, which can be expensive for some teams. Growth: Allows you to have up to 10,000 MAUs, and you can bring 20 team members onboard. Cons: It might be expensive for small startups. Userpilot Pricing. A lot of bugs.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Arkenea

MARCH 14, 2025

If you have an idea that involves the developing a healthcare app , the time is ripe for getting started with it. If you are a healthcare organization looking to develop your own app, you need to incorporate the features that would be most beneficial to the patients and caregivers who use the application.

Healthcare 52

Healthcare Feedback Software Weak Development Team Reporting Tools 52

Userpilot

DECEMBER 6, 2021

Customer success teams don’t have time to waste. Few customer success managers are also developers. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Userpilot dashboard. New tools must show their value fast. Basic analytics are a must.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

APRIL 16, 2021

Using the LTV:CAC ratio can help your team to identify the customer segments that generate the most value for your SaaS business. The website you used to convert customers has a development and maintenance cost. Moreover, you have to pay salaries to your sales and marketing teams. Geckoboard’s Dashboard. Geckoboard.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Mixpanel

JANUARY 12, 2023

If you know a thing or two about product development, you’ve heard of the “a-ha” moment. And while this isn’t bad, it forgets that keyword research is a study of language. If you’re an early-stage startup, clarity is key. From 2015-17, Plaid was a modern API for banking data for developers.

Data Visualization 115

Data Visualization User Testing Product Research Research Software 115

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics. What is a product analytics framework and why is it important?

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Lenny Rachitsky

APRIL 23, 2024

Kyle has spent the past 14 years working with and advising top startups as a consultant at Simon-Kucher turned VC operating partner at OpenView. Audit the funnel looking for low-hanging fruit “When I came into Linktree, I worked with the team to audit the funnel, looking for low-hanging fruit. Not bad for 20 minutes of work!”

User Testing 109

User Testing Data Visualization Customer Feedback Customer Experience 109

Userpilot

NOVEMBER 15, 2021

Interactive help centers enable your business to support more customers and improve customer satisfaction without having to rely solely on your support team. Segmentation features aren't very intuitive and may require additional help from a developer. The poor UI design may actually slow your team down. Professional.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

FEBRUARY 16, 2022

You can collect feedback via a CSAT survey after an in-app experience or a team interaction. To improve your product, your product team should have continuous feedback from customers who are using specific features in addition to conducting user interviews. NPS tags in Userpilot dashboard. Userpilot’s CSAT survey slide.

Customer Satisfaction 98

Customer Satisfaction Feedback Software Analytic Tools Data Visualization 98

The Product Coalition

APRIL 5, 2018

We researched online, hired a data scientist and after a few attempts analyzing our records, got to develop statistical techniques and build interactive visualizations. Unity’s dashboard compares what’s going viral with historical data and trends. WatchMojo is a digitally networked enterprise?—?whether compounding data aggregation.

Artificial Inteligence 60

Artificial Inteligence Data Visualization Analytic Tools Research Software 60

Userpilot

APRIL 23, 2020

The one question SaaS Product teams around the world are losing sleep over now is: “How can we make our product even better?” Feature surveys enable Product teams to listen to the voice of the customer at scale , and then use the insights that users provide to improve their product. What do feature surveys look like?

Product Research 91

Product Research Feedback Software Data Visualization Research Software 91