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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

UX does matter. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Businesses can focus on UX/UI testing for accessibility.

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Top 5 Misconceptions About Measuring UX

UX Planet

You can struggle with one of the following five misconceptions about measuring UX: 1. UX can be measured with a singlemetric How are we doing? NPS survey dashboard in UsrGuiding tool. By using a holistic set of metrics, you can achieve a much better understanding of your current state of UX. Google HEART framework.

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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

They are ignoring brand-driven consistent UX and often associate digital banking with just adding standard features. Stripe, for instance, has turned complex payment systems into an elegant and approachable experience, making developers and businesses fall in love with itsbrand.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

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Case Study : Improving Data-Driven Decision Making for CSR Leadership

UX Planet

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

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The Ultimate Guide to Mobile UX Design: Principles, Best Practices, and Examples

Userpilot

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. We covered: What mobile UX design is (and how it differs from desktop UX). Actionable mobile UX best practices to give your app a competitive edge. What is mobile UX design? Why is mobile UX design important?

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Customer Retention Rate: Essentials

UX Planet

Reference values CRR varies widely across industries due to differences in customer expectations about business. How to collect data forCRR The most reliable source for collecting data for CRR is your Customer Relationship Management (CRM) system. Chargebee dashboard for tracking customer behavior (and measuring retention).