Product Talk

OCTOBER 20, 2021

And this is why it can be helpful to consider the tools that will best support you in building your continuous discovery practice. Let’s be clear: The tools alone won’t automatically make you better at discovery. Since there are countless ways of approaching this, we’re kicking off a new series, Tools of the Trade. Tweet This.

Product Research 150

Product Research Research Software Technical Review Data Visualization 150

Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The fact is that coding an onboarding process from scratch is near-impossible for most SaaS businesses, both in terms of cost and in terms of having enough free developers available.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

The Product Coalition

APRIL 26, 2021

TL; DR: Data-Informed Retrospectives In their book Agile Retrospectives , Esther Derby and Diana Larsen popularized the idea that a Sprint Retrospect comprises five stages. The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. Shall I notify you about articles like this one?

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

Product Talk

FEBRUARY 12, 2020

Lisa began her career in data science and spent four years as a data scientist at Airship , a marketing and messaging automation company. During her tenure as a data scientist, Lisa built two predictive products. Lisa says, “We led with ‘What can we predict?’ Tweet This. Tweet This.

Product Research 179

Product Research Data Visualization User Testing Research Software 179

Sachin Rekhi

FEBRUARY 16, 2020

Instead, we must go back to the age-old mantra that a picture is worth a thousand words and provide a visual representation of what the future could look like if we are successful. Design: Customer Discovery Insights. Whenever you are surprised it means you've collected a valuable insight. Design: Product Roadmap.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

FEBRUARY 14, 2024

And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. The developers found it engaging and we had good discussions in which we could focus on opportunities rather than solutions. You can submit your story here.

Analytic Tools 225

Analytic Tools Research Software Product Research Data Visualization 225

The Product Coalition

FEBRUARY 23, 2024

I am not in favor of assigning home exercises. A typical product sense and execution interview might commence with an intentionally broad question, such as, “Imagine you’re tasked with developing an AI model to predict the success rates of a dating app.” Consistency between the strategy and execution phases is crucial.

Data Visualization 123

Data Visualization Analytic Tools Research Software Feedback Software 123

Mironov Consulting

MARCH 26, 2022

Most of our tools and processes around product/feature prioritization are heads-down analytical: RICE, opportunity trees, Kano, weighted 16-column spreadsheets, WSJF, Eisenhower, whatever.  Our  We can get an outside development team to do exactly what's needed." " "We need to get a lot more done.  Engineering/Product

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

The Product Coalition

DECEMBER 10, 2019

When do people report bugs? The second reason was that we had the right type of data available, since our tool helps teams report and fix bugs. Long story short, we decided to learn more about the way software development teams approach the bug reporting process. Here’s what we found. Turns out?—?not

Reporting Tools 78

Reporting Tools Data Visualization Research Software Software Review 78

The Product Coalition

AUGUST 4, 2023

The Role of Data in Defining Your North Star Metric How the Right North Star Metric Can Illuminate Your Business Path A North Star metric is a key performance indicator (KPI) that a company uses as the leading measure of its success. Regular subscriptions indicate the value customers find in our service, making this a key indicator of growth.

Data Visualization 119

Data Visualization User Testing Customer Satisfaction Customer Experience 119

UX Studio: Product Management

AUGUST 1, 2021

Measuring design and utilizing data are essential steps towards creating a sustainable product. Let me show you how to use data to improve your product. The answer is out there, and it lies in data. Metrics help turn data into digestible information, which can help in drawing conclusions and making decisions.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? Get to know your audience How does data tell a story? Retain your users How can you develop a customer marketing strategy? Table of Contents 1. Revenue-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Userpilot

JANUARY 20, 2024

Be specific, use data , not assumptions or speculations, and refrain from jumping to conclusions about possible causes. Collecting data about the problem’s nature and its extent is key to making informed decisions. Based on the data, formulate hypotheses on potential causes. The RCA process starts by defining the problem.

Feedback Software 115

Feedback Software Analytic Tools Research Software User Testing 115

Amplitude

DECEMBER 10, 2020

In a response to an early draft of this series, Eric Peterson (co-founder of Automaton, previously at Tableau), made this astute observation: I wonder if instrumentation apprehension/paralysis is rooted in a fundamental lack of data literacy. The datasets we use, and the tools we use, often dictate what we view as possible.

Data Visualization 111

Data Visualization Customer Feedback Events Customer Experience 111

The Product Coalition

MARCH 1, 2024

As you already understand, the product is a platform to support the heart of any streaming music service: Playlists. The following block answers: Collaborate with designers, engineers, researchers and data scientists to identify problems, opportunities and solutions that will support the needs of our users and impact our goals / metrics.

Analytic Tools 122

Analytic Tools Research Software Technical Advisors User Testing 122

Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? Get to know your audience How does data tell a story? Retain your users How can you develop a customer marketing strategy? What tools can enhance a marketing strategy at scale? We want you to stop chasing numbers that don’t matter and data that has gaps.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Userpilot

OCTOBER 15, 2023

Project managers should recalculate the level of effort during the entire project to account for new data and ensure they’re always working with the most accurate estimates. Project management tools like Asana or Jira can do it automatically for you. SaaS product managers can use LOE to plan sprints and prioritize backlog items.

Customer Experience 105

Customer Experience Data Visualization Definition Feedback Software 105

Folding Burritos

JANUARY 25, 2018

There’s high-level communication and discussion, and there’s low-level interaction with stakeholders about the day-to-day of the product’s development and operation. Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. How’s that KPI doing?”. Content (What).

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Data Visualization Product Research Feedback Software Reporting Tools 347

Mixpanel

OCTOBER 25, 2021

It’s exactly the kind of tool they want to include in their tech stack. Perhaps this isn’t the right tool after all,” they think to themselves as they move away, never to return. So, how does analytics fit into this picture? The Mixpanel + Chameleon integration provides tools for all this. They give up.

Data Visualization 59

Data Visualization Analytic Tools User Testing Feedback Software 59

The Product Coalition

JANUARY 26, 2024

However, when you only have days or weeks to gather actionable insights, you cannot boil the ocean with in-depth or extensive research methods. Mini-research is about Looking for actionable insights with minimal effort using any combination of methods necessary. This is where gathering strategic insights helps.

User Testing 100

User Testing Product Research Research Software Data Visualization 100

Userpilot

SEPTEMBER 4, 2023

Feedback surveys, loyalty programs, and excellent service turn them into influencers. The process grants valuable customer insights companies can leverage. Retention Excellent service, loyalty programs, and ongoing value through content and community retain customers. The goal is repeat purchases.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 4, 2021

We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. Customer service. Table of Contents.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Gainsight

DECEMBER 19, 2023

If you’re facing the need to revisit and revamp your customer experience, our discussion with Mai Elizer, Senior Solutions Engineer at Comeet , offered invaluable insights into constructing a predictable and efficient customer journey. New AI tools will continue to provide capabilities to drive efficiency and outcomes at scale.

Construction 97

Construction Data Visualization Customer Feedback Customer Experience 97

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Manage with data: While we used to beg for information, now we find ourselves drowning in it.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Product Talk

OCTOBER 18, 2023

What tools should you use to test your assumptions? Do a data audit and examine the ethical assumptions related to your data policies. Data mining: the use of existing data to evaluate the inherent risk in an assumption. In his book Testing Business Ideas , David Bland shares an exercise called assumption mapping.

Product Research 260

Product Research User Testing Testing Analytic Tools 260

The Product HQ

JUNE 10, 2024

Recruiting a good product team can do wonders for an organization’s products and services. His prior experience has helped him become a tech-savvy, detail-oriented, and analytic-heavy product manager. Other than that, he consistently works with data scientists, data engineers, creatives, and other business-oriented people.

Data Visualization 52

Data Visualization Analytic Tools Research Software Product Management 52

Mixpanel

FEBRUARY 16, 2024

When you’re deep in product development, it can be surprisingly easy to overlook who you’re making your product for. And when you’re building an analytics tool for everyone , persona work is nuanced. A customer success lead looked into the PM persona, a PM looked into a data engineer persona, and so forth.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? Get to know your audience How does data tell a story? Retain your users How can you develop a customer marketing strategy? Table of Contents 1. Revenue-led.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

The Product Coalition

SEPTEMBER 9, 2022

Historically, development teams have been executioners and could lose focus on what features users care for. Developers, by trade, are focused on building features in a scalable, efficient, and innovative way- regardless of whether it is the right feature to build or not. Everything should always go back to the data and metrics!

Feedback Software 118

Feedback Software Analytic Tools User Testing Data Visualization 118

Mixpanel

DECEMBER 3, 2020

With so much at stake, brands must maximize the value inside their data and leverage the full power of their growth stack. That’s why Iterable has invested countless hours of research and diligence in order to recommend the key tools that sophisticated teams need to build their own, modernized growth stack. Strength in numbers.

Data Visualization 111

Data Visualization Analytic Tools Reporting Tools Research Software 111

Mind the Product

FEBRUARY 7, 2017

When developing products, customer insight is vital to understanding the critical question: where are we going? Insights can help us better to understand our product and how it fits into the everyday lives of users — users who live in an age of abundance, where every product competes for a minute of attention.

Customer Feedback 84

Customer Feedback User Testing Data Visualization Customer Experience 84

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. UX User personas are like detailed maps that guide the development of a product to meet specific user needs. The challenge? Understanding the diverse needs of your potential users.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Alchemer Mobile

DECEMBER 22, 2020

It has also changed how we interact with our favorite stores, restaurants, and service providers – even our healthcare providers. According to State of the Connected Customer , a report from Salesforce, 84 percent of customers say the experience a company provides is as important as its products and services. Helpfulness.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

Usersnap

JANUARY 12, 2022

Product surveys are one of the most useful ways of getting customer feedback from a large pool of customers for better insights. Ask for feedback from customers after product survey questions Product Managers: Using Insights to Innovate Products FAQs For Product Survey Questions. Getting user insights, quickly and easily.

Data Visualization 59

Data Visualization Product Research Customer Feedback User Testing 59

The Product HQ

JUNE 1, 2024

This includes development teams, marketing, and executives, ensuring everyone is aligned and understands their roles. This means that they should know the difference between UX/UI designers, product engineers, and product developers and how each of their skills is fundamental in designing an outstanding product.

User Testing 52

User Testing Data Visualization Product Research Product Management 52

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.

Research Software 88

Research Software User Testing Data Visualization Product Research 88