Amplitude

DECEMBER 18, 2020

Product analytics sits at the intersection between your customer, your product, and your business goals. Product analytics keeps your team close to customer wants and needs throughout the product development process. Adience’s research highlights the power of product analytics. What Is Product Analytics?

Data Visualization 116

Data Visualization Analytic Tools User Testing Product Research 116

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. The insights from feature analysis help you: Identify feature opportunities. Review feature usage data. Extract feature development insights. Based on these insights, you can refine your products to stay competitive.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Weak Development Team 84

Product Innovation Educators

MAY 27, 2024

How product managers can master product design & development Watch on YouTube TLDR This article explores the crucial role of product design in product management, focusing on ideation and concept design tools. Ideation Tools Ideation is the creative process of generating, developing, and communicating new ideas.

Data Visualization 107

Data Visualization Product Research Research Software Customer Feedback 107

Userpilot

SEPTEMBER 14, 2023

To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events. Such insights allow product managers to prioritize features that help users complete their JTBDs.

Product Research 78

Product Research Customer Feedback Data Visualization User Testing 78

Userpilot

MAY 30, 2022

Let’s jump in to see what needs-based segmentation is all about and how you can collect data for that to increase the growth of your business. A-priori segmentation uses data that most companies have on their target customers, including demographics, geographic, or behavioral data.

Data Visualization 93

Data Visualization Feedback Software Research Software Analytic Tools 93

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. According to the International Data Corporation (IDC) , 65% of global GDP will be digitalized by 2022, and investment in digital transformation (DX) continues to grow.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets.

User Testing 88

User Testing Data Visualization Feedback Software Research Software 88

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. What is product positioning?

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 86

ChatGPT Data Visualization Onboarding KPIs Research Software 86

Userpilot

NOVEMBER 19, 2022

What is product service management? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. In smaller companies, product service management responsibilities are covered by product managers. What is product service management?

Data Visualization 93

Data Visualization User Testing Research Software Feedback Software 93

Userpilot

SEPTEMBER 10, 2022

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Product differentiation is about highlighting the features of your product that make it stand out on the market. Mixed differentiation uses both objective and subjective criteria.

Differentiation 92

Differentiation Feedback Software Research Software User Testing 92

TechEmpower - Product Management

JULY 24, 2023

How will you differentiate from these? What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? Do you have a name, a logo, and have you thought about brand positioning? For customer service? Member Profiles What data is included? will you leverage?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 94

Research Software Feedback Software Analytic Tools Positioning 94

Userpilot

MAY 2, 2024

It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing. Self-service resources like knowledge bases and chatbots provide 24/7 assistance and reduce the time needed to solve issues. To prevent it.

Onboarding KPIs 92

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 92

Gainsight

APRIL 10, 2023

According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones. It blends digital and human interactions and empowers users to self-serve by leveraging data-driven automations and centralized resources.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

Nulab

SEPTEMBER 22, 2021

Without this knowledge, you could end up sinking hundreds, thousands — or even millions of dollars into a product or service that no one actually wants (looking at you, Google Glass ). Competitive positioning is a way to assess the market, suss out your competition, and work out whether your offering is a viable means of making money.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Userpilot

OCTOBER 9, 2023

Steps to launch a successful pilot project and gain valuable insights: Define the scope of your pilot, don’t test the entire system Define the target users for the pilot Build a clear hypothesis Set success criteria and metrics to measure Launch your project Collect feedback using various methods. Book a demo now to learn more.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization User Testing 89

Userpilot

MARCH 6, 2024

It also helps organizations improve conversion rates and create a positive customer experience leading to higher satisfaction and loyalty. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. This helps create user personas.

Analytic Tools 81

Analytic Tools Data Visualization Research Software Onboarding KPIs 81

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Alchemer Mobile

SEPTEMBER 3, 2020

According to a report by Statista , this is how various industries have been impacted by the pandemic. The data used throughout this post is from anonymized, US-based Apptentive customers’ iOS apps. For example, apps that historically seen predictable weekly trends in usage are now seeing entirely new patterns. ?Read

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Userpilot

MARCH 25, 2024

Differentiation and positioning strategies help you use untapped market opportunities and stand out from the competition, while robust documentation and reporting processes are important for business sustainability and transferability. It helps with risk management and financial goal-setting. How does MRR affect SaaS valuations?

Feedback Software 88

Feedback Software Analytic Tools Research Software Data Visualization 88

Mixpanel

MARCH 11, 2024

If you’re a data world denizen, you’ve probably come across Benn Stancil’s newsletter. Every Friday for the last few years, the Mode Analytics co-founder has served his many benn.substack subscribers with 2,000- to 4,000-word deep-dives considering everything from how Snowflake could fail to why AI shouldn’t be writing SQL.

Data Visualization 52

Data Visualization Leadership Entertainment Analytic Tools 52

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Once you start implementing your UX strategy, keep testing and experimenting and use the insights to inform future iterations. Consequently, it can differentiate your product in the market and give you an edge over competitors.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Userpilot

SEPTEMBER 30, 2022

To improve digital CX, start by offering an omnichannel customer experience, where data is synced across multiple channels and customers can enjoy a connected experience no matter where they are. Map out your entire customer journey to visualize every touchpoint and recognize areas for improvement. What is digital customer experience?

Customer Experience 77

Customer Experience User Testing Data Visualization Feedback Software 77

Product Management University

DECEMBER 7, 2020

“Organizations are unable to create critical performance reports because data exists in disparate systems.” “80% of our customers are telling us that the customer experience has become their primary vector of differentiation because products and services commoditize so quickly theses days.

Reporting Tools 147

Reporting Tools Product Marketing Data Visualization Marketing 147

Mixpanel

SEPTEMBER 21, 2023

But on places like Reddit, it was easy to see the downsides of anonymous accounts sharing unverified “gains” and trading insights. I wanted AfterHour to build on that element of verification and trust, and the way we do it for all users is by connecting anonymous accounts to real financial institutions to verify real trading positions.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

ProductPlan

SEPTEMBER 13, 2022

Effective product teams position their solutions as market leaders. The winners emerging from the scrum of similar offerings differentiate themselves in significant, meaningful, and sometimes surprising ways. With the right data, your product marketing team can start publicizing the quantifiable benefits of your solution.

Feedback Software 52

Feedback Software Research Software Differentiation Product Research 52

The Product Coalition

MARCH 7, 2023

If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. When I decide ahead of time what the goal of my research is, I clarify the most important insight I need to gather, as I’m usually trying to learn many things in any given interview.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

User Testing 84

User Testing Customer Feedback Research Software Feedback Software 84

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. When data is hard to find, access, understand, or trust, it blocks any AI initiative.

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Usersnap

JUNE 27, 2023

Moreover, we’ll introduce you to the powerhouse tool, Usersnap, designed to streamline and elevate your beta testing process to new heights. They should represent the target audience, offer meaningful insights, and make time for testing. Social media Social media is an invaluable tool for finding beta testers.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Feedback integration catalyzes continuous improvement, data-driven decisions, and the creation of exceptional user experiences. Satisfaction Scale 2.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. TL;DR Data visualization is the visual and graphic representation of data using charts and graphs.

Data Visualization 84

Data Visualization Analytic Tools UX User Testing 84

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We gathered all the insights you need to decide which agency is the best fit for your business. UI/UX design: This is our all-in-one service.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

SEPTEMBER 11, 2023

Choosing the right tool to work with can make your life easier. Userpilot, for example, helps you to onboard users , segment them , and collect relevant user data through surveys and in-app analytics. A product launch plan is a visual reference point outlining a company’s steps to introduce a new product to the market.

Product launches 96

Product launches Product Research Data Visualization Research Software 96

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

The Product Coalition

FEBRUARY 25, 2024

From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics. The company also leveraged data analytics to personalize recommendations and improve the user experience.

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