Userpilot

SEPTEMBER 14, 2023

TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs. To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys.

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Userpilot

DECEMBER 6, 2021

In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. Without a top-quality customer success platform at your team’s disposal, you’ll struggle to help your users get maximum value out of your tool. Basic analytics are a must.

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Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. What is product service management?

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. what to do with the data you collect. link clicks tracking.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Product Management University

DECEMBER 7, 2020

Storytelling skills for product management and product marketing are essential because without them, the value context (why the market cares) of what you’re building, marketing and selling is completely masked. How to Create Business Requirements That Improve Product Marketing & Sales Proficiency.

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Reporting Tools Product Marketing Data Visualization Marketing 147

Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. But how does one actually go about collecting feedback , prioritizing it, and using it to make key product decisions? Meagan Glenn , Senior Program Manager (Success and Product) from Lavender lays it out for us in this interview.

User Testing 104

User Testing Customer Feedback Feedback Software Data Visualization 104

Amplitude

JANUARY 23, 2020

In the last decade, data governance has undergone a transformation. We’ve seen that self-service analytics platforms like Amplitude have fundamentally changed how teams interact with product data, their immediate teammates, and their organizations. By Anastasia Fullerton, Product Marketing Manager at Amplitude.

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Data Visualization Government Analytic Tools Feedback Software 58

Userpilot

FEBRUARY 25, 2024

Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer friction? Usability friction – when a non-intuitive UI , feature overload, or performance issues hinder smooth usage of the product. Reducing friction fosters product and brand loyalty.

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Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

APRIL 29, 2024

For example, age or product usage patterns. A segmentation survey is used to gather the data necessary to segment customers. A market segmentation survey is a market research tool. Behavioral segmentation organizes consumers based on their interactions with products and brands.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

Revulytics

DECEMBER 12, 2019

It is no surprise that we talk a lot about software usage analytics , but I thought it would be interesting to take a look and see what industry analysts are saying, too. It provides insights that are used to improve user experience, prioritize feature enhancement, measure user adoption, track compliance and provide real-time user help.”.

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Analytic Tools Data Visualization Feedback Software Research Software 70

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B product marketing can become a complex process. Finally, set SMART goals and KPIs or OKRs for tracking your marketing performance.

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B2B Feedback Software Product Marketing Customer Experience 98

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See It's my long-standing, strongly-held assertion that tech companies must choose either a services model or a product model.  Companies to 0.8x.  So

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Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? In this post, we’ll discuss exactly that – which customer feedback tool is best depending on the different criteria that companies looking for customer feedback software typically have. Try the best customer feedback tool for your SaaS now!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Sachin Rekhi

FEBRUARY 16, 2020

Instead, we must go back to the age-old mantra that a picture is worth a thousand words and provide a visual representation of what the future could look like if we are successful. This most often takes the form of a click-through prototype or concept mockups that show what a future version of the product could look like.

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Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

SEPTEMBER 18, 2023

The Product Marketing vs Growth Marketing discussion isn't just about specific tasks and to-do lists, but about how they cultivate product growth to achieve business objectives. Using high-quality user feedback , customer research, and product analytics to improve the customer experience and drive product adoption.

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Analytic Tools Research Software User Testing Feedback Software 52

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Successfully launching a product requires proper planning which usually follows specific steps and checklists. Look back and learn.

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Lenny Rachitsky

JUNE 11, 2024

Subscribe now Chatbot tools like ChatGPT and Perplexity are quickly becoming de facto co-pilots for product managers. And 85% are using one weekly 🤯 Robert Bye, a PM at Figma, shared a common sentiment: When was the last time a new tool went from non-existent to daily use for the majority of product managers?

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User Testing Research Software Analytic Tools ChatGPT 87

The Product Coalition

FEBRUARY 3, 2022

The Lean Product Playbook Summary?—?How How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan Dan Olsen Product-Market Fit is inarguably one of the main factors deciding on product success or failure. you want a lot of data.

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User Testing Product Research Product Marketing Customer Experience 137

Userpilot

MAY 20, 2021

Collecting product feedback is one of the most undervalued processes when it comes to achieving SaaS product-led growth. Using the right product feedback tools can help you gain valuable insights quickly and help identify if your product is actually working well for your users. Table of Contents. Userpilot.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive.

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User Testing Feedback Software Research Software Product Marketing 98

Userpilot

SEPTEMBER 23, 2022

What is the product-market fit framework? How is product market fit different from product-customer fit? What should a product manager do to achieve and maintain the PMF? Product-market fit and product development are interconnected and happen in parallel. Let’s jump in!

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User Testing Product Research Feedback Software Framework 59

Userpilot

MAY 1, 2024

There is a ton of product management advice out there, but most of it is generic tips repeated over and over again. Amidst this sea of content, the insights of one individual stand out, and that is Lenny Rachitsky. With a self-named newsletter and podcast, Lenny is a widely followed product expert.

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Feedback Software Analytic Tools User Testing Customer Feedback 102

ProductPlan

SEPTEMBER 13, 2022

The winners emerging from the scrum of similar offerings differentiate themselves in significant, meaningful, and sometimes surprising ways. Even though these product changes may only appeal to a small subset of the overall market, they can make your product the standout rockstar for those customers with a unique selling proposition.

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Feedback Software Research Software Differentiation Product Research 52

Product Talk

APRIL 17, 2024

Their transparency helps us see that many product teams are on a similar journey. Stephanie Leue , Chief Product Officer at Doodle , is one of those leaders. Do you have a Product in Practice story you’d like to share? Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you?

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Product Research User Testing Data Visualization Research Software 224

Mixpanel

MARCH 11, 2024

If you’re a data world denizen, you’ve probably come across Benn Stancil’s newsletter. Every Friday for the last few years, the Mode Analytics co-founder has served his many benn.substack subscribers with 2,000- to 4,000-word deep-dives considering everything from how Snowflake could fail to why AI shouldn’t be writing SQL.

Data Visualization 52

Data Visualization Leadership Entertainment Analytic Tools 52

Userpilot

JANUARY 9, 2023

How can they help product managers build a successful product? We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Product personas are fictional characters that represent real users. Interested?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

User Testing 98

User Testing Research Software Customer Feedback Feedback Software 98

Mixpanel

SEPTEMBER 21, 2023

Read on for our conversation with Xu about finding product-market fit when you’re the ideal user, growing a following vs. growing an app, and what the future of social media looks like. But on places like Reddit, it was easy to see the downsides of anonymous accounts sharing unverified “gains” and trading insights.

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Analytic Tools Research Software Data Visualization Technical Review 116

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Userpilot

SEPTEMBER 11, 2023

Meanwhile, your post-launch phase is about evaluating your launch success and driving sustained product adoption. Choosing the right tool to work with can make your life easier. Userpilot, for example, helps you to onboard users , segment them , and collect relevant user data through surveys and in-app analytics.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Userpilot

NOVEMBER 23, 2023

It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors. Build a product that users love by delivering value and a good product experience.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Once you find product-market fit, it’s not static 6.

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User Testing Onboarding KPIs Product Research Startups 130

The Product Coalition

MARCH 7, 2023

The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product. Being good at user interviews is not equal to simply listening to your users.

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User Testing Customer Feedback Customer Experience Data Visualization 118

The Product Coalition

SEPTEMBER 9, 2022

Every product has features that are designed around the core of a company’s product/market fit (PMF), while other features can be used to test new growth initiatives, new lines of revenue, or to optimize the customer experience. Everything should always go back to the data and metrics! How do I measure my retention rate?

Feedback Software 118

Feedback Software Analytic Tools User Testing Data Visualization 118

Userpilot

JULY 18, 2023

You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. This article shows you various ways to calculate churn, make sense of the data, and create proactive solutions to retain more customers. Bad customer service. Poor onboarding.

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User Testing Feedback Software Data Visualization Customer Feedback 98