Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. Customer Success generates the data and insights that Sales needs to target the ideal customer profiles. Technology.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Userpilot

MARCH 26, 2023

It is an essential process to get the necessary insights for conversion rate optimization and your SaaS product growth. Using feature heatmaps to get better insights into the feature usage. Using a funnel analysis tool to visualize data and make your funnel analysis more effective. What is a conversion funnel?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

FEBRUARY 21, 2023

In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. But how does user adoption impact your business?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

FEBRUARY 21, 2023

In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. But how does user adoption impact your business?

Analytic Tools 90

Analytic Tools Feedback Software Research Software Data Visualization 90

Gainsight

MARCH 21, 2024

With decades of collective experience in the field, the speakers shed light on how AI is revolutionizing traditional practices and paving the way for more efficient and insightful customer interactions. One use case is analyzing large quantities of rich data. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

UserVoice

JULY 4, 2019

There are tons of specialized product management tools available today to solve some of your most frustrating challenges. Let’s look at the best tools for product managers and the problems they solve. So, we’ve gone ahead and compiled a handy list of the best product management tools, grouped by category.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Mixpanel

FEBRUARY 16, 2024

And when you’re building an analytics tool for everyone , persona work is nuanced. Build persona foundations from research In the spring of 2022, I had recently joined Mixpanel and was tasked with solving “our enterprise adoption problem.” What are their data-specific needs? That’s our situation here at Mixpanel.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

The Product Coalition

JANUARY 27, 2024

I will share my insight about the implications for the product team for both cases. Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability. The ideal customer profile is big enterprise deals. Ninad Kulkarni wrote a good piece about how to choose between the two.

Feedback Software 129

Feedback Software Analytic Tools Onboarding KPIs B2B 129

Usersnap

APRIL 2, 2020

This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers. To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. What is a customer feedback tool.

Feedback Software 59

Feedback Software User Testing Data Visualization Reporting Tools 59

Usersnap

APRIL 2, 2020

This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers. To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. What is a customer feedback tool.

Feedback Software 52

Feedback Software User Testing Data Visualization Reporting Tools 52

The Product Coalition

FEBRUARY 1, 2021

Personas are outdated snapshots before they’re even created Firstly, personas are often used in enterprise level organisations trying to introduce user-focused behaviour in an environment whereby users were not the real focus (i.e. Sometimes insights obtained elsewhere are also included. We do not want to fall into the predictive trap.

Customer Experience 157

Customer Experience Data Visualization Product Research User Testing 157

Revulytics

AUGUST 4, 2017

While most wouldn’t argue he was a serviceable baseball player, he was, on the other hand, the best basketball player in the world. I think of this when I’m increasingly approached with the question of how Microsoft Application Insights compares to Revulytics Usage Intelligence in collecting usage data in applications.

Data Visualization 63

Data Visualization Reporting Tools Analytic Tools Customer Feedback 63

Userpilot

OCTOBER 26, 2023

To take full advantage of growth opportunities, use product analytics to inform product decisions. Market development Market development, also known as market expansion, involves selling existing products or services to new markets. It involves selling more of a business’s existing products or services to its current market.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

The Product Coalition

MARCH 3, 2023

A holistic CJ approach focuses on a unified experience, providing additional insights into customer behavior at every step. Businesses, for example, gain insights into customer behavior across various channels and touchpoints (sometimes associated with the name omnichannel), tailoring the marketing and product offerings to meet users’ needs.

Customer Experience 126

Customer Experience Customer Feedback User Testing User Friction 126

UX Planet

JANUARY 16, 2024

In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. More importantly, we’ll provide you with the insights to navigate these treacherous waters successfully. You’re often tempted to skip or rush through the research phase, believing you can gather insights later on.

Branding 87

Branding User Testing Product Research Data Visualization 87

Userpilot

DECEMBER 11, 2019

Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise). These are must-have for any PM.

Data Visualization 64

Data Visualization Feedback Software Research Software Analytic Tools 64

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Predictability.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Userpilot

JULY 29, 2021

The best customer engagement solutions include custom onboarding experiences , gamification , in-app guides , contextual communication, and feedback loops. This is based on customer data and product usage data such as in-app behavior, user needs, and job-to-be-done. What is a customer engagement solution? Checklists.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Gainsight

OCTOBER 20, 2021

When you use user data to inform decisions, it lines your strategy up with the customer experience—and that can boost growth. In fact, a Dimension Data study found 84% of companies that proactively work to improve customer experience see a revenue increase. Your In-Product Data. Here’s where to focus: Customer profile data.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. backend, frontend can deliver easily for bugfixing) Forgotten, not feedback in the loop. I was asked to lead this part.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? Well, you thought you had actionable insights, but then the end result was a big floparoo? That gold mine list of feedback turned into a mine field? What is Customer Feedback Analysis? Benefits of Effective Feedback Analysis.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. UXPressia. Productboard.

Data Visualization 104

Data Visualization Research Software Feedback Software Analytic Tools 104

Gainsight

JANUARY 18, 2021

This list will help you learn everything you need to know to deliver the ultimate Product Experience for your customers — from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . 4 Strategic Steps To Delivering A New Product Experience At Enterprise Scale.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. 10 top customer feedback tools Userpilot — The best in-app feedback tool with extensive survey options.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Gainsight

APRIL 2, 2021

Here are the top 6 insights: 1. Several attendees remarked that part of their job is sharing the stories about enterprise customers who may have adopted the product in a “bottoms up” manner but now have significant adoption within one company. CS Teams in PLG Companies Help Advocate for Early Enterprise Requirements.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. Get Insights.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Modus Create

MARCH 17, 2022

Our recent report 2022 State of Digital Transformation revealed that 57% of enterprises had adopted an agile framework for implementing digital initiatives. This creates a feedback loop that encourages your team to try out new ideas and make continuous improvements. . Feed Insights, But Not With a Spoon.

Leadership 98

Leadership Agile Reporting Tools Feedback Software 98

Userpilot

APRIL 21, 2024

Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Usersnap

JANUARY 16, 2020

In conversations with numerous product managers, we’ve learned that the biggest pains of managing customer feedback are categorizing the feedback and getting an overview of all the gathered insights. If you’re reading this blog post, you’re most likely aware of how valuable feedback is to your product development process.

User Testing 74

User Testing Customer Feedback Feedback Software Customer Experience 74

The Product Coalition

FEBRUARY 18, 2019

In the business world, “vaporous” is an insightful description of the Toyota Production System. That quote might sound odd to a developer of elevators, motorcycle brakes, jet engines, or a hospital communication tool. 4) And finally, the term “lean startup” … I prefer the term “fast-product-feedback-loop” instead.

Agile 61

Agile Product Research Data Visualization User Testing 61

Userpilot

JANUARY 31, 2022

As a platform product manager, you build the fundamental tools that other teams will build on top of. A product manager in a startup will not have the same challenges as one in a scale-up or even one going through digital transformation in a large enterprise company. Platform Product Manager. Innovation Product Manager.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

DISQO

OCTOBER 15, 2019

Technology has made it possible for endless data about our health to be captured at every (literal) step. But while wearables data can signal something’s not quite right, it presents a conundrum for your healthcare provider: A physician deals with regulated medical devices, and most people wearing this tech are not qualified to self-diagnose.

Research Software 40

Research Software Feedback Software Product Research User Testing 40

DISQO

OCTOBER 15, 2019

Technology has made it possible for endless data about our health to be captured at every (literal) step. But while wearables data can signal something’s not quite right, it presents a conundrum for your healthcare provider: A physician deals with regulated medical devices, and most people wearing this tech are not qualified to self-diagnose.

Research Software 40

Research Software Feedback Software Product Research User Testing 40

The Product Coalition

DECEMBER 2, 2018

Vishal Soni Enterprise mobile apps have moved from ‘nice to have’ to ‘mission critical’ tools for many organisations in the recent times. However, the process of deploying a mobile app for an enterprise is not only hard to navigate, but also taxing on the finances. check, ‘quick and multiple feedback loops’?—?check,

Product Research 60

Product Research Analytic Tools Feedback Software Research Software 60

Agile Velocity

MAY 20, 2020

Balancing the Agile Enterprise . I appreciate the concept of the “business operating system” and balancing the agile enterprise. This is, of course, all very subjective, but it may be a valuable tool to help tune decisions and prioritize areas of need. . An excerpt of the model – . Key Points worth Elaborating . “To

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Gainsight

AUGUST 22, 2021

In fact, Forrester research found companies that use PLG strategies hold a median enterprise value that’s twice as high as the public SaaS index as a whole. In fact, a Dimension Data study found 84% of companies that place a focus on bettering the customer experience saw an uptick in revenue. Let data fuel your growth strategy.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52