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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. But they’re facing big barriers.

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Whatfix Mobile Review: Pricing, Features, Pros & Cons

Userpilot

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? Compliance-heavy industries Sectors like finance, healthcare, insurance, and government cant afford errors in their mobile apps. However, advanced behavior targeting requires a separate analytics integration. moment faster.

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510: How to use these AI tools to create a product brief – with Brian Collard

Product Innovation Educators

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing.

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A Step-by-Guide to Building a Strong CX Program in the Financial Services Industry 

Alchemer Mobile

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement.

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Healthcare Data Exchange: SaaS Product Proposal

The Product Coalition

Healthcare data exchange refers to the sharing of patient health information between various stakeholders, including payers (insurance companies), life sciences (pharmaceutical and biotechnology companies), and providers (doctors, hospitals, and clinics).

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Healthcare Apps: 2021 Engagement Benchmarks

Alchemer Mobile

It was quite a year for healthcare. While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. 2021 Engagement Benchmarks for Healthcare Apps. Ratings and Reviews.

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The ultimate marketing technology stack for 2019

Intercom, Inc.

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. But here’s the thing: a tool is not a strategy. The anatomy of a marketing tech stack [with recommended tools].