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14 Best Customer Analytics Platforms in 2024

Userpilot

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Starts with Einsten Predictions’ $75/month billed annually.)

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8 Best A/B Testing Software for Product Growth

Userpilot

In this blog, we’ll handpick a few A/B testing tools worth your attention. It provides product, marketing, and sales teams with data-driven insights and facilitates decision-making. A/B testing tools let you compare different versions of something and monitor test results to identify the most effective variation.

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Operationalize Getting Insights from Metrics: Tips for Product People

The Product Coalition

Everyone talks about getting insights from digital products and processes, yet I’ve seen it done wrong so many times that the subject demands revisiting, especially in light of the emerging field of DataOps. Data is increasingly complex and complexity can only be managed via stable and reliable foundations. What is an Insight?

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Report templates for less status meetings

Folding Burritos

The main goal was to show that by thinking about what , when and to whom we need to communicate , we can find different ways to get the message across without spending so much time on it. Goals / KPIs. What’s the current status of our goal/KPI? Goals/KPIs will have to wait for a future post.

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A primer on retention analytics for product leaders

Mixpanel

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. You need more data: What’s the baseline for improvement? This logic is flawed because it makes it difficult to predict the likelihood of churn and do something about it.

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Customer Feedback Surveys: Types, Questions, and Templates

Userpilot

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. However, it’s important to know when and how to trigger the forms to gather user feedback , for increased response rate and data credibility. Track overall satisfaction with your product or service.

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Customer Service KPIs: What Metrics To Track & How To Improve Them With Actionable Strategies

Userpilot

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs?