BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery.

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Data Visualization User Testing Customer Feedback Customer Experience 52

Roman Pichler

AUGUST 11, 2020

While I wrote the article for people who work with the product vision board, I hope that it will also be useful for readers who use another product strategy tool like the value proposition canvas or the lean canvas. More Information : Market Segmentation Tips and Strategize , pp. Causes : Lack of market insight, lack of empowerment.

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Vision User Testing Product Research Research Software 345

The Product Guy

OCTOBER 8, 2024

This can make managing expectations difficult, especially when dealing with senior leadership. Understanding Stakeholder Dynamics Stakeholders in product management aren’t just limited to your direct team; they encompass leadership, cross-functional teams, customers, and even external partners.

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Customer Feedback Data Visualization Product Manager Product Management 150

Userpilot

AUGUST 23, 2023

A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. What is a product analyst?

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Userpilot

JULY 29, 2024

TL;DR Competitive analysis involves studying rivals' strengths and weaknesses to improve business strategies and stay ahead in the competitors' market. Identify direct and indirect competitors via market research to better position your product. Here’s a look at the main components of a competitive analysis report.

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Data Visualization Research Software Reporting Tools Feedback Software 111

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

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Feedback Software Research Software CTO Technology 242

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Product teams are staffed with various skilled professionals. Champions a customer-centric approach.

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Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

JULY 16, 2024

To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Technical product manager responsibilities include: Conduct user and market research to understand user pain points.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

JUNE 27, 2024

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

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Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Product Talk

APRIL 17, 2024

She regularly shares her learnings and insights on LinkedIn and recently took some time to chat with Teresa for this Product in Practice about her teams’ experience with continuous discovery. Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? Stephanie: Absolutely. Teresa: Okay.

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Product Research User Testing Data Visualization Research Software 311

Userpilot

MAY 27, 2025

Use your background in developing digital products, encouraging collaboration on growth projects across departments, ensuring product quality, and demonstrating effective leadership to support Firefox’s growth. Strong team leadership: 5+ years of direct PM management experience. Image] Who would be the best fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Product Talk

MAY 18, 2022

You might need to get buy-in or support from leadership, you may need to collaborate with user research or data science teams, and you will likely experience some overlap with customer-facing teams like sales, marketing, and customer success. We see similar tendencies on the marketing side. Tweet This.

User Testing 309

User Testing Customer Experience Customer Feedback Product Research 309

Userpilot

APRIL 24, 2025

Recommended product manager job openings in data-driven companies 1. A professional with strong analytical skills, capable of leveraging data insights to drive strategic decisions. Analytical mindset, proven experience working cross-functionally to turn data insights into strategic decisions.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Product Talk

SEPTEMBER 11, 2019

At Arity, Rachel took a predictive model that had been used to model risk for car insurance and transformed it to help shared mobility platforms determine the risk of renting their vehicles to new drivers. Larger companies have more experience and great assets to train predictive models. There are always small market signals.

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Research Software User Testing Data Visualization Feedback Software 256

Userpilot

JULY 24, 2024

Conduct market research and analysis to understand the current state of products in your industry. Identify your target market and user segments to figure out what they want and chart out your product strategy accordingly. Outline a marketing plan to promote your product across multiple channels and drive sales.

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Data Visualization Framework Product Strategy Analytic Tools 111

Product Innovation Educators

JUNE 24, 2024

However, as Mary Baird’s inspiring story shows, a successful pivot from nonprofit leadership to product management is not only possible but also incredibly rewarding. However, Mary’s experience in nonprofit leadership provided her with a unique set of transferable skills that would prove invaluable in her new role.

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Product Manager Product Management User Friction Product Research 249

The Product Guy

OCTOBER 9, 2018

It is customary for strategy documents to be living documents, and frequently modified as the product manager receives input and feedback from three main areas: the market as a whole, customers specifically, and voices from inside the company. And if you are a sufficiently large company, portfolio strategy is the intermediary.

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Weak Development Team Product Strategy Strategy Development 326

Userpilot

NOVEMBER 23, 2023

Soft skills, like communication or leadership , are more general and can be used in different contexts. Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Data analysis is vital for informed decision-making.

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Analytic Tools Research Software Data Visualization Product Research 105

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as an associate product manager. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

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User Testing Analytic Tools Data Visualization Feedback Software 94

The Product Coalition

JANUARY 26, 2024

However, when you only have days or weeks to gather actionable insights, you cannot boil the ocean with in-depth or extensive research methods. So let’s talk about mini-research. Mini-research means following agile and pragmatic research principles when time is limited and resources are scarce.

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User Testing Product Research Research Software Data Visualization 144

Product Innovation Educators

SEPTEMBER 1, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. A colleague recently told me about the overt biases of a market researcher he worked with. His bias defeats the purpose of research. What has made Apple so successful?

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Data Visualization Customer Feedback Product Manager Product Management 121

The Product Guy

MARCH 17, 2018

Product Owner, Servicing @ Capital One (New York, NY). Keywords: Android and IOS mobile , Data analysis, leadership, management, Market Research. Each week we highlight some of the recently posted openings. Check out this week’s newest, below…. Keywords: agile, b2b, ci/cd, roadmap.

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Finance Product Research B2B Data Visualization 150

Userpilot

JANUARY 14, 2024

A degree in business, marketing, computer science, engineering, and data science can give you the foundation for a typical career path in product management. Many product leaders have a background in development, marketing , sales, customer support , UX design , and data management. On average, they make $331k a year.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

JUNE 30, 2024

TL;DR A sales enablement manager is responsible for managing and supporting the sales team so they can effectively sell your company’s products or services. To grow as a sales enablement manager, there are a few tools you definitely need to know of. Surprisingly, however, these tools aren’t just limited to the sales function.

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Analytic Tools Data Visualization Feedback Software Research Software 52

Mind the Product

MARCH 20, 2020

Start today, by analysing all the information available – customer and user research, market research, and user data. Here’s are some of the things you should analyse: Business data and insights. Customer and market insights. Preparing for the C-Suite. Process and practices.

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User Testing Product Research Customer Feedback Customer Experience 253

The Product Coalition

MAY 13, 2020

Product Operations, or Product Ops, is a role within a product team that facilitates the easy communication and sharing of resources and data between departments. Together they talk through what they want to build, and then the POM handles some of the the more nitty-gritty tasks, like data gathering and market research.

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Product Research Data Visualization User Testing Research Software 148

Userpilot

AUGUST 12, 2024

If so, mark your calendar and sign up for our Product Drive Summit where Marty Cagan will share his insights on the product operating model. Key insights from Marty Cagan’s book, TRANSFORMED. Prioritization : Prioritizing problems based on a customer-centric vision and insight-driven strategy.

Feedback Software 105

Feedback Software Analytic Tools Research Software Product Research 105

Userpilot

AUGUST 19, 2024

TL;DR A product assistant supports product managers in the SaaS industry by conducting market research , analyzing user feedback, and coordinating with cross-functional teams to guide product development and enhance software solutions. Product assistants utilize a variety of tools to streamline their work. Let’s dive in!

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Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

FEBRUARY 22, 2024

The courses listed below (both free and paid) will help you master essential tools, become a better leader, and get the very best from the UX professionals you work with. Service design by UXCel (Paid) This course will help you gain practical skills to create exceptional experiences. Leadership Through Design Innovation by Coursera.

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User Testing Data Visualization Research Software Customer Experience 98

Userpilot

NOVEMBER 20, 2023

However, you need the right mix of technical and leadership skills. Userpilot is a digital adoption platform with analytics, feedback, and engagement features. Conduct market research to identify gaps Market research is one of the key TPM responsibilities. Next comes product analytics.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

AUGUST 18, 2024

Finally, after implementing the strategy, gather data through surveys and analytics to identify areas for improvement. Product strategy is the overarching plan that outlines what a business aims to achieve with its product or service and how it plans to get there. ” What is product strategy?

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Data Visualization Strategy User Testing Product Research 105

Userpilot

AUGUST 25, 2024

Product coordinators utilize a variety of tools to enhance their efficiency. Some key tools include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaboration. Looking into tools for product coordinators? Looking into tools for product coordinators?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

JUNE 28, 2024

These skills include data analytics, marketing , technical knowledge in CRM systems, agile methodologies, and so on. As a product strategist, you’ll need tools that specifically support your responsibilities in developing and executing product strategies. Looking into tools for product strategists?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 27, 2024

Senior Product Manager (6-10 years) : This is a leadership role that involves overseeing the entire product team. Also, it’s a good idea to gain professional experience in an entry-level marketing or sales role. For instance, you can pursue an internship in market research or work as a sales rep.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 13, 2023

A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Validate them with data from other sources, like analytics or insights from customer-facing teams. Not recognizing your personal bias is another mistake.

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Data Visualization User Testing Customer Experience Customer Feedback 98

Userpilot

AUGUST 8, 2024

Finally, define a post-launch strategy for testing and adjusting the product based on user feedback and product analytics. They include the differentiation , quality, cost , focus, service, pioneer, niche, challenger, equivalence, requests-based , and upselling strategies. There are 11 main product strategy examples in SaaS today.

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Analytic Tools Feedback Software Research Software Product Strategy 105

Userpilot

JUNE 30, 2024

As a product launch manager, having the right tools in your arsenal can make all the difference in ensuring a successful and seamless product launch. Best tool for project management – Monday : Monday is a versatile tool that helps you easily plan, track, and collaborate on your product launch tasks.

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Analytic Tools Research Software Feedback Software Data Visualization 52