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Product Analyst: Responsibilities, Skills, and Requirements

Userpilot

A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. What is a product analyst?

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2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Intercom, Inc.

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience.

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Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022

Userpilot

If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are.

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Best User Retention Tools & Software to Keep More Customers

Userpilot

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. It makes sense.

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In Scope for My Role?

Mironov Consulting

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    With lots of gray space between the two.

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The Best Onboarding Software for SaaS Companies in 2022

Userpilot

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive.

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These 5 Coding Bootcamps Are Worth Considering

PMLesson's Ace the PM Interview

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. To fill growing demand for skilled developers, coding bootcamps began popping up in 2012. Course Report’s Top Schools of 2019-2020. Course Report has followed the coding bootcamp industry since 2013.