UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! The key is to share data between the teams anyway. What are closed-loop analytics?

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

Userpilot

MAY 20, 2024

B2B loyalty programs focus on long-term partnerships with personalized services, while B2C programs target individual consumers with general rewards and immediate purchases. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

Feedback Software 102

Feedback Software Analytic Tools B2B Research Software 102

Userpilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Use checklists to guide users toward key actions within your app. Reduce churn with proactive customer service.

User Testing 104

User Testing Customer Experience Customer Feedback Data Visualization 104

Userpilot

FEBRUARY 22, 2024

We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. You’ll also need to hire the right individuals for your customer support team and invest in training them and providing them with the tools for success. Book a demo to learn how it works today.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

The Product Cafe

JUNE 18, 2024

Here’s where AI steps in, not as a replacement but as a tool that automates the mundane, freeing you up for the high-stakes, high-reward aspects of your job. Imagine trimming down those hours spent on routine data analysis or report generation.

User Testing 59

User Testing Data Visualization Product Research Product Management 59

The Product Coalition

FEBRUARY 13, 2019

Must reads to get started Habit Formation: The 21-Day Myth Cognitive biases explained Glossary of behavioral design terms How to Start a Career in Behavioral Design Should You Listen To Your Users or Your Data? March 19, 2019 Behavioural Economics and Decision Science for Social Good Seminar , London, GB?—?

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Seminar Research Software Workshop Data Visualization 60