Userpilot

JUNE 30, 2025

Embed a video in modals with Userpilot. Embed tutorial videos in your resource center for self-serve support Integrate videos to an in-app hub so that users can find answers when they need them. For example, Userpilot’s resource center enables you to embed videos that provide visualized assistance. But how do you start?

Onboarding KPIs 66

Onboarding KPIs Analytic Tools Feedback Software Embedded Analytics 66

Userpilot

AUGUST 30, 2024

Tired of spending big on third-party data providers and not getting the results you want? Say hello to direct data capture! By collecting data directly from your customers, you can cut down on costs, gain accurate insights, and maintain full control over your data. Gather direct data with user interviews.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. This could be website data (e.g.,

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. Userpilot is a no-code digital adoption platform that unifies mobile and web engagement, analytics, and feedback. You can implement this AI-powered service by just clicking a button.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. In-app Services. Crash Reports.

Data Visualization 132

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 132

Userpilot

DECEMBER 30, 2024

While the product adoption platform offers decent user onboarding and engagement features, it lacks advanced analytics capabilities and is quite expensive. Lack of product analytics tools: Analytics capabilities are limited to tracking engagement with Chameleon-authored content. Have you been looking for Chameleon alternatives?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Intercom, Inc.

MARCH 13, 2018

According to an eConsultancy report , for every $92 spent acquiring prospects only $1 is spent converting them. The report is a bit dated, but the underlying thinking persists: companies still spend disproportionately on acquisition and neglect conversion. Perhaps that’s because the value of having these conversations isn’t clear.

Reporting Tools 223

Reporting Tools Data Visualization User Testing Customer Experience 223

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. They often cause inconsistent interactions and data silos that leave your team guessing and your users frustrated. Without integrated data, your product team risks making incorrect decisions based on incomplete data.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

APRIL 2, 2025

As a fellow PMM who’s been there, I can tell you that traditional analytics tools just don’t cut it anymore. That’s where Userpilot’s mobile analytics come in. It’s built for product people who need clear insights without drowning in data. Why choose Userpilot for mobile analytics?

Data Visualization 66

Data Visualization Analytic Tools Embedded Analytics Feedback Software 66

Product Talk

DECEMBER 18, 2024

The first strategy is we can let people opt in to customer interviews while they’re using our product or service. We see this already, almost every product embeds a Net Promoter Score (NPS) question or a CSAT question where we ask, How satisfied are you with the product? Your messages are not specific enough.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Intercom – best chatbot tool for in-app messaging.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Intercom, Inc.

AUGUST 24, 2018

These live chat stats will show you the conversion power of messaging. According to an eConsultancy report , for every $92 spent acquiring prospects only $1 is spent converting them. According to our data, website visitors are 82% more likely to convert to customers if they’ve chatted with you first. Learn more: .

Reporting Tools 205

Reporting Tools Data Visualization Embedded Analytics User Testing 205

Intercom, Inc.

MAY 8, 2019

Let’s take a look at how connecting user onboarding tools to Intercom can power up your onboarding flow, plus get the details on our favorite integrations for extra features like videos, surveys, analytics and support. Customize your video player with options to embed calls to action like signup forms or links. How about videos?

Data Visualization 171

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 171

Intercom, Inc.

AUGUST 3, 2022

In July, newly released research from Harvard Business Review Analytic Service, sponsored by Intercom, revealed what we’ve all been thinking – customer engagement is the key to retention and loyalty. Increased response rates, efficiency, and personalization: Welcome to July’s edition of Built for you.

Product Research 203

Product Research Embedded Analytics Data Visualization Inbound 203

Userpilot

MAY 14, 2024

Here are 10 possible contenders for the title, covering multiple use cases, from customer engagement through analytics , customer relationship management, experimentation, and digital experience optimization. TL;DR Mixpanel integrations enable you to connect it to other tools for seamless data sync.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Feedback Software 105

Userpilot

JULY 31, 2023

SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. WalkMe Surveys allow you to collect customer feedback , including NPS data.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app.

Analytic Tools 71

Analytic Tools Data Visualization Software Review Feedback Software 71

Userpilot

JUNE 20, 2025

Product Fruits for user analytics Product Fruits has minimal analytics features. For more detailed analytics, you’ll need the 2-way integration with third-party analytics tools like Mixpanel or HubSpot, which allows you to share and receive data. Basic analytics. No AI-based user sentiment analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. Data security : Banks are prime targets for fraud.

Reporting Tools 111

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 111

Intercom, Inc.

OCTOBER 5, 2018

One retention tactic that works particularly well is lifecycle messaging: contacting users with in-apps and emails they will get value out of, based on their actual experience of using, or in most cases not using, your software. Best of all, to create these message schedules you don’t need a “retention hacker”. Retention isn’t binary.

Customer Experience 199

Customer Experience Strategy Embedded Analytics Messaging 199

Userpilot

MAY 20, 2024

Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create comprehensive self-service resources to enable users to solve problems independently. Use predictive analytics to identify and proactively address potential churn risks.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

OCTOBER 27, 2023

Another way to make the sales process more PLG is by adding self-service elements wherever it’s possible, like a resource center for after-hours support. To aid feature discovery , use contextual in-app messages that show users the relevant features at the exact moment when they need them. Welcome survey created in Userpilot.

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Userpilot

AUGUST 18, 2024

Google Analytics is the best web analytics software. These tools offer features like onboarding checklists , in-app messages, and product tours among others, for converting and retaining users. You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Userpilot

JULY 29, 2024

Customer success software helps businesses boost customer satisfaction, reduce churn , and improve efficiency. Effective customer success software has extensive customer data management solutions, workflow automation capabilities, customer segmentation tools , and multiple integrations. Create in-app messages with Userpilot code-free.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

JULY 6, 2023

Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. It lacks analytics features, customization options, and overall it might not be worth the price for some companies. Userpilot feedback analytics.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

NOVEMBER 2, 2022

Customer service uses AI for multiple purposes, including chatbots, answering support queries, and analyzing data. Using AI in customer service improves your customer service agent’s work, enhances the customer experience , and reduces your operating costs significantly. How is AI changing customer service?

Artificial Inteligence 98

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 98

Intercom, Inc.

JULY 31, 2019

53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. They send your leads the exact messages you want them to see based on rules you define. Embed a video message in your chatbot.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

MARCH 31, 2023

So let’s see what these metrics are and how you can leverage user onboarding analytics to optimize them. TL;DR User onboarding is the process that users undergo to adopt your product or service. Tracking user onboarding metrics gives you a bird’s eye view of your onboarding efforts so you can make data-driven decisions.

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Data Visualization Embedded Analytics 97

Userpilot

APRIL 24, 2024

There are also governance and ethical concerns, like data privacy or AI bias. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service. AI analytics are coming soon. Book the demo to find out more!

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Intercom, Inc.

JULY 26, 2018

In the past month, we’ve shipped 13 new features to help our customers increase conversions on their websites and in their apps, and ensure they’re having the right conversations and collecting the right data. Embed apps right inside your messages. In fact, we see that in-app messages get 3X the open rates compared to email!)

Onboarding KPIs 112

Onboarding KPIs Embedded Analytics Feedback Software Data Visualization 112

Userpilot

NOVEMBER 19, 2023

Looking for an effective self service support tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

SEPTEMBER 19, 2024

This helps you personalize your in-app messaging/guidance so they’re relevant to the individual needs of every trial or freemium cohort and increase the odds of them converting into customers. Optimize feature discovery with contextual tooltips Userpilot lets you embed tooltips into your UI that offer contextual help when users need it most.

Data Visualization 102

Data Visualization User Testing Customer Experience Research Software 102

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. HubSpot is a comprehensive marketing, sales, and customer service platform that allows you to optimize your sales and marketing funnel, with features like custom funnel reports and segmentation. Let’s get right to it!

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105