Alchemer Mobile

MARCH 14, 2022

This report contains data from the following app categories: Finance. Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. Ultimately, consumer feedback doesn’t matter without taking action. Close customer feedback loops.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Alchemer Mobile

JULY 2, 2019

The path to success in product management is not a straight line. Product” isn’t a major that can be studied in school, the role looks vastly different across industries, and many product managers don’t begin their careers in the field until they’ve amassed experience in other areas.

Product Research 198

Product Research User Testing Feedback Software Product Management 198

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Userpilot

FEBRUARY 13, 2024

Product webinars are a great way of keeping up-to-date with the latest news and trends in product management in an accessible way. We’ve collected some of the best product management webinars for 2024, so you don’t miss out. You'll learn: The strategic value in gathering customer feedback.

Webinar 105

Webinar Data Visualization Analytic Tools Feedback Software 105

Userpilot

JULY 30, 2021

What exactly is the product manager role? And the role of a product manager can vary drastically depending on the type of product manager. That’s why we’ve put together a comprehensive post on everything you need to know about the product manager role, including: Responsibilities of a product manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Alchemer Mobile

DECEMBER 6, 2018

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Product leaders constantly strive to improve their products to drive greater engagement, grow revenue, and delight customers. Let customers know their feedback was heard. Those are great odds!

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

ProductPlan

NOVEMBER 23, 2021

Although there’s plenty of debate on this topic, product managers don’t need to be technical. A deep understanding of the programming languages, APIs, databases, software, and information architecture used to build and run a product isn’t essential to the job in most cases. Second, it shortens the feedback loop.

Analytic Tools 94

Analytic Tools User Testing Product Research Feedback Software 94

UserVoice

JULY 4, 2019

As a product manager, you probably wear a lot of hats. There are tons of specialized product management tools available today to solve some of your most frustrating challenges. There are tons of specialized product management tools available today to solve some of your most frustrating challenges.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Userpilot

JULY 8, 2022

PX insights help you understand users’ behavioral patterns through direct customer feedback. Both product management , marketing , and customer success teams will benefit from collecting PX insights. What are product experience insights? Product experience insights vs. product analytics.

Data Visualization 98

Data Visualization Customer Feedback Customer Experience Feedback Software 98

The Product Coalition

JULY 6, 2022

Most of our readers would have heard of Agile product management. In fact, the biggest advantage that you can leverage from a startup perspective is Lean product management (‘Lean’ or ‘LPM’). This is why it is important to follow a set of principles that can help you manage your product’s lifecycle better.

Startups 124

Startups Feedback Software User Testing Product Research 124

Alchemer Mobile

MARCH 9, 2022

It’s become a standard business term used to describe the process of collecting data about customer expectations, preferences, and dislikes. Most brands today may think they build products around their customers, but in reality, our data shows they only hear from less than 1% of their customer base, which we call the “vocal minority.”

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

Alchemer Mobile

JULY 13, 2021

Successful product-led growth requires analytics to back it up. If you don’t measure success, you will rely on the loudest stakeholders’ opinions to make progress rather than a product experience that’s backed by data. Gather and act on customer feedback.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Gainsight

AUGUST 23, 2021

Outline: Intro: Overviews the challenge product managers face as they gather feedback from different groups and stakeholders. Explains how it can be difficult to set feature priorities for product roadmaps. In this article, we explain how to use data-driven decisions to prioritize features and products.

Data Visualization 52

Data Visualization Product Research Customer Experience Analytic Tools 52

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. Building better products start with crafting meaningful roadmaps that align, inform, and inspire. All roadmaps should serve as a powerful communication tool. What is a public roadmap?

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

The Product Guy

FEBRUARY 13, 2020

Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. backend, frontend can deliver easily for bugfixing) Forgotten, not feedback in the loop.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Here are examples of a few demographic data categories: Age. This takes some basic research but tools like Statista can help you quickly gather high-level data. Demographic factors. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much?

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Mind the Product

JANUARY 8, 2018

As a product manager, it’s easy to get caught up doing the wrong job. With so much time and energy going into shipping great products, the project management demands of it all often create a center of gravity that’s hard for even the most veteran product managers to escape. Measure Religiously.

Data Visualization 109

Data Visualization Analytic Tools Customer Feedback Product Research 109

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Userpilot

SEPTEMBER 11, 2023

It, along with product analytics , offers a comprehensive view of your customers and products and lets you make better data-driven decisions. TL;DR Customer analytics involves gathering and interpreting customer data for actionable insights. More personalized experiences for customers with segmentation and customer data.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Mind the Product

NOVEMBER 22, 2017

When No-one Agrees With Your Roadmap. When I arrived at Workbar, a growing co-working space headquartered in Boston, I had to wrap my arms around what the product was, how they did releases, and who decided what was going to be in the next sprint. I fully expected this, some grounded in data, many grounded in opinion.

Roadmap 92

Roadmap Product Research Feedback Loop Travel 92

Mixpanel

OCTOBER 10, 2019

As a result, we are able to collect more customer feedback and build a better product. Below, I’ll outline the Mixpanel approach to product gaps and how you can use it to inform your product roadmap. Discovering a product gap. A customer wants the ability to use their data in third-party tool X”.

User Testing 102

User Testing Customer Feedback Feedback Software Reporting Tools 102

ProductPlan

FEBRUARY 3, 2022

Moreover these steps, in turn, help product teams to build even better products that deliver success to organizations. What is Product Operations? Consequently, product managers (PMs) have an endless to-do list, and it’s the nature of the role. Developing business processes to streamline product development.

Product Research 95

Product Research User Testing Data Visualization Customer Experience 95

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. In this article, we dive deep into what a product marketing framework is and explore its essential components.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

The Product Coalition

AUGUST 28, 2023

Also, another important thing to do is define the boundaries of the project to avoid scope creep and ensure a manageable scope. Collect detailed requirements from the data you have such as target end-users' needs, stakeholders' demands, etc., Good product and customer satisfaction come through from a great analysis phase.

Feedback Software 136

Feedback Software Reporting Tools Software Developers Software Development 136

Userpilot

JUNE 26, 2023

Feedback widgets provide a venue for collecting passive feedback from users. Analyzing customer feedback data involves quantitative analysis to track trends and segment users , and qualitative analysis to understand the “why” behind the scores. How you act on feedback will depend on the identified problems.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. Trial and error: adding sales input to the product roadmap. Building a positive feedback loop.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. Data product roadmaps vs product roadmaps: What’s the difference?

Data Visualization 105

Data Visualization Feedback Software Research Software User Testing 105

Revulytics

AUGUST 29, 2017

When product managers were asked to name their top challenges, the difficulty of adding innovative features because the customer base demands support of older ones is very high on the list. Determining how changes to legacy versions of your software product will affect your customer base is one of the hardest parts of the job.

Analytic Tools 63

Analytic Tools Data Visualization Reporting Tools Feedback Software 63

ProductPlan

APRIL 9, 2020

Carlos founded Product School in San Francisco in 2014. Today, the company is the global leader in product management training with 20 campuses worldwide and a live online campus. Qualitative data is sometimes referred to as ‘soft data’ and is usually described as the exact opposite of quantitative data: the numbers.

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Userpilot

DECEMBER 11, 2019

The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. Feedback management (Canny, Airfocus, ProdPad).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Userpilot

DECEMBER 13, 2023

Goals are the specific UX objectives the product aspires to achieve, for example, improving usability. The plan, often depicted in a UX roadmap, outlines the work necessary to achieve the goals. Include the desired outcomes in the roadmap along with who will realize them and roughly when. Here’s how to do it, step-by-step.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

JULY 17, 2023

A well-structured product team requires a product leader – either a product manager or a product owner. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers. Product Team Roles.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

ProductPlan

FEBRUARY 8, 2022

Product operations is a hot topic for product management thought leaders, but not everyone fully understands what it is and how it might help their organization. Product operations isn’t a product team’s first or second hire. However, it begins making more sense as the team grows and products mature.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84