UX Planet

DECEMBER 21, 2023

If you’re a UI/UX designer seeking inspiration, or a product owner aiming to propel your brand into the future, join us on a journey through the design trends of 2024. You can automatically create layouts, color schemes, typography choices, and even content based on user interactions, data inputs, or predefined parameters.

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UX Analytic Tools Data Visualization Artificial Inteligence 89

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. In this article, we aim to introduce you to seven such quintessential UX design laws.

Data Visualization 82

Data Visualization UX Research Software Feedback Software 82

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Here are a few features that will streamline your UX research efforts.

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User Testing Product Research Research Software Data Visualization 81

UX Planet

FEBRUARY 22, 2024

stings more than any harsh data metric. More Than Just Pop-Ups: Journey by Design The dark side of UX stretches far beyond simple annoyances. Today’s tech and data analytics give designers unprecedented power, and we must make sure that power is used for good, not as a modern echo of these exploitive practices. Look at B.F.

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Data Visualization UX User Testing Research Software 80

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. Sympathy vs empathy in the UX design thinking process Sympathy is acknowledging and understanding users’ struggles while interacting with your product.

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User Testing Customer Experience Data Visualization Research Software 99

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Warning Note: A clear, cautionary message emphasizes the importance of following the rules, so users don’t alter the history. I hope this UX case study is helpful. Would you take the leap through time? ?⏱️

Customer Experience 78

Customer Experience Travel Feedback Software UX 78

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

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Analytic Tools Data Visualization Feedback Software Research Software 90

The Product Coalition

DECEMBER 23, 2021

UX does matter. Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. Businesses can focus on UX/UI testing for accessibility.

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Weak Development Team UX User Testing Technical Review 169

UX Studio

MAY 30, 2023

How to build trust through UX design? With this in mind, how can we build trust through UX design? If you need any specific data so you can get your products or services to them, clearly state why and how you will use it. If you make money out of the data you collect, users should be aware of this before giving their consent.

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UX Reporting Tools Data Visualization Research Software 96

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. Creating a positive first impression with a warm welcome message and data-backed onboarding.

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Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

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Analytic Tools Feedback Software UX Data Visualization 107

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

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Customer Feedback User Testing Data Visualization Customer Experience 246

Userpilot

OCTOBER 31, 2023

By regularly checking your analytics data, you will proactively spot issues and find ways to resolve them. As you read through, you will learn the different UX data types and how to measure them. The data obtained is useful for user journey mapping and creating in-app experiences that make customers want to stick.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Research Software 83

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 93

Feedback Software Research Software Analytic Tools User Testing 93

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data?

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Feedback Software Analytic Tools Data Visualization Events 81

Userpilot

DECEMBER 11, 2023

It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. Track user behavior to spot friction Behavioral data is the most reliable way to identify user mental models. Source: Qurious Click.

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Data Visualization Feedback Software Analytic Tools User Testing 99

UX Studio: Product Management

AUGUST 1, 2021

Measuring design and utilizing data are essential steps towards creating a sustainable product. UX research is a key ingredient and UX metrics are the solution. Let me show you how to use data to improve your product. The answer is out there, and it lies in data. Why should you use UX metrics?

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Data Visualization Customer Feedback Customer Experience User Experience 132

Userpilot

JULY 4, 2022

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. As UX is a crucial element, it’s important for you to know what results in a poor user experience. Avoiding UX debt. What is UX design? Why is having a seamless UX design important?

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Feedback Software Analytic Tools Research Software User Testing 91

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

DECEMBER 20, 2023

Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. This article will show ten ways customer data and machine learning can improve customer experiences. See user trend reports with Userpilot.

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Artificial Inteligence Data Visualization Customer Experience Customer Feedback 89

UX Studio: Product Management

NOVEMBER 19, 2021

But why is empathy so important in UX and how can we best practice it? Someone without technical UX knowledge, no matter how empathetic, has a way to go before becoming a professional in the field. As UX professionals we want to appeal to emotions. If you work in UX, you have probably heard of this process.

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UX Customer Experience User Testing Data Visualization 93

Userpilot

MARCH 25, 2022

A continuous message testing process is essential for getting the most out of your product marketing efforts. But without running frequent tests or research on your messages, how can you know what language to use for conversions? In this post, you’ll discover the importance of message testing and how to get it right.

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User Testing Product Research Messaging Data Visualization 90

Userpilot

DECEMBER 15, 2022

A typical feature audit is a graph with data about how many users engage with all the features and how often they do it. To collect data on feature usage , tag the relevant UI elements. To make feature audits, collect data on how many times each feature is used, the percentage of users that interact with it, and how often they do it.

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Data Visualization Feedback Software Analytic Tools Product Research 95

UX Planet

DECEMBER 19, 2023

Coming out of retirement to take on the Clown World of UX Wait, what? For those of you who don’t know, I used to publish roasts of bad UX design on here. Because the world of UX is on fire, that’s why. The UX Clown World has arrived. UX leaders are getting laid off disproportionately. Who is this guy?? Not really.

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UX Reporting Tools Customer Experience Data Visualization 52

Userpilot

JANUARY 11, 2022

From Amazon’s navigation bar to Whatsapp’s deleted messages: bad UX design is something that we’re all familiar with as consumers. Fill empty states with dummy data or demo content. Bad UX Design #1: New feature, new tab. Definitely, something you want to avoid as a UX designer.

Analytic Tools 101

Analytic Tools Research Software UX Customer Experience 101

UX Studio: Product Management

JULY 29, 2021

Knowing how to sell UX research is an important part of every UX researcher’s toolkit. First, we’ll start by seeing how knowing how to sell research will help you in your UX journey. Let’s envision your UX career for a moment. How to make a case for UX research. How UX research can improve the product.

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Research Software User Testing Product Research UX 110

Userpilot

JUNE 8, 2022

Why is it important in UX design ? A critical user journey is a UX tool that maps out the key interactions between users and a product. Use UX analytics to find unhappy paths causing a drop-off in user engagement and optimize to put users on the right happy path. What is a critical user journey? Let’s dive right in.

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Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? After all, analyzing customer data can help you identify areas to improve upon and anticipate customer behaviors. In this guide, we’re going to show you how to use data analytics to improve the customer experience! Make data-driven decisions.

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Data Visualization Customer Experience Analytic Tools Customer Feedback 92

The Product Coalition

OCTOBER 16, 2022

User experience does not stand still, and innovations that challenge UX design constantly appear. Let’s take a look at four promising UX design techniques. Voice user interface In his book The Design of Everyday Things (the “bible” of usability), Professor Don Norman states the main goal of UX/UI designers.

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Research Software Analytic Tools Customer Experience User Testing 78

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. A heatmap aids in providing visual data on where visitors focus their attention when they visit a page/feature.

Analytic Tools 91

Analytic Tools Data Visualization User Testing Customer Feedback 91

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. What is product data analytics?

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 61

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

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Customer Experience User Testing Analytic Tools Feedback Software 82

Userpilot

NOVEMBER 26, 2023

In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. CRO analytics is about leveraging quantitative data and analytics to understand how users interact with a product, service, or series of web pages.

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Data Visualization Analytic Tools Feedback Software Research Software 87

Userpilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. What is data-driven email marketing? Book a demo now.

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Data Visualization Analytic Tools Customer Experience User Testing 83

TechEmpower - Product Management

JULY 24, 2023

What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? Member Profiles What data is included? How does the application behave when location data is not available? Email / SMS Does your application send out transactional emails or SMS messages? Send messages?

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Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

MARCH 6, 2024

Personalized Customer Experiences : Tailoring onboarding sequences based on user data to impact their upgrade decisions. AI in In-App Messaging : Employing AI for in-app messaging to optimize message delivery and boost conversions. Collect historical user data such as product usage or feature engagement.

Feedback Software 85

Feedback Software Research Software Analytic Tools Product Research 85

Userpilot

MARCH 23, 2023

Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! TL;DR Marketing and sales teams have different goals, which is why they often have different data sources or metrics. The key is to share data between the teams anyway. What are closed-loop analytics?

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Analytic Tools Data Visualization Customer Experience Reporting Tools 88