Userpilot

OCTOBER 13, 2022

How can product managers avoid building parity products? In fact, the only differentiator you can use to stand out from competing parity products is price. To do that, you need to use different differentiators like better quality, superior customer support , better customization, or greater usability. Product parity definition.

Product Research 98

Product Research User Testing Feedback Software Research Software 98

The Product Coalition

OCTOBER 9, 2023

Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level. To overcome the Einstellung effect, product managers can start asking customers why they want the things they want. Yet, time and time again, we hit a wall.

User Testing 110

User Testing Data Visualization Customer Feedback Customer Experience 110

Userpilot

AUGUST 26, 2021

That's SaaS product management hustling in the background to give you the best experience. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

BrainMates

AUGUST 3, 2020

As a Product Manager, you’re probably used to questions like this coming at you from all directions. During her presentation, she shared how Product Managers can become masters of prioritisation. What’s key, is to instead apply your approach and rationale for prioritisation in terms of both vision and survival.

Product Management 52

Product Management Product Manager Customer Experience Vision 52

BrainMates

AUGUST 3, 2020

As a Product Manager, you’re probably used to questions like this coming at you from all directions. During her presentation, she shared how Product Managers can become masters of prioritisation. What’s key, is to instead apply your approach and rationale for prioritisation in terms of both vision and survival.

Product Management 52

Product Management Product Manager Customer Experience Vision 52

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Introduction. Accessibility or Usability? What should you tackle first?

Reporting Tools 112

Reporting Tools Research Software Product Management Product Manager 112

Product Innovation Educators

JANUARY 13, 2020

How marketing and product management work together. That is what our guest did to investigate what people think about marketing and how it fits into the work product managers do. Summary of some concepts discussed for product managers. [0:38] The Creative Cloud was a definite risk. 7:06] How do you describe marketing?

User Testing 85

User Testing Product Research Marketing Research Software 85

The Product Coalition

FEBRUARY 20, 2018

Product management is an important organizational role. Product managers are typically found at companies that are building products or technology for customers. The product manager is often considered the expert of their products and is responsible for the strategy, roadmap, and feature definition for product.

Research Software 68

Research Software Product Management Product Manager User Testing 68

ProductPlan

MARCH 5, 2021

I’ve been talking with product managers lately about how the concepts of “essentialism” can help them focus their efforts on what matters. I distilled the advice a few months ago in my book The Essentialist Product Manager and have recently been giving talks and workshops on the topic. Start with the product vision.

Roadmap 116

Roadmap Customer Experience Product Research Vision 116

People-First Product Leadership

DECEMBER 4, 2023

If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. The Vision evolves over time, and is an inspirational guide for the company's future. Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. Clarity around the product vision, market opportunity, value to the user, how to win in the market, metrics, objectives, assumptions, dependencies, constraints, and how the product delivers results for the organization. Michael Porter There I sat, facing a significant strategic choice.

Product Strategy 124

Product Strategy Strategy User Testing Weak Development Team 124

The Product Cafe

MARCH 24, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything: product management, startups, AI, and more. Ignoring the Competition ⛔ Failing to acknowledge and differentiate from competitors can make your messaging feel stale and undifferentiated. Hello, all you product-loving folks!

Messaging 52

Messaging User Testing Feedback Software Customer Feedback 52

Ask Benny

NOVEMBER 30, 2018

How to effectively build and manage your roadmap and your stakeholders’ expectations. The Roadmap Challenge I recently participated in a meetup of very experienced product management leaders arranged by ProductX. The major reason for this challenge is that the roadmap is not just a tool for a product manager to properly plan.

Roadmap 133

Roadmap Customer Experience User Testing Vision 133

Intercom, Inc.

JULY 28, 2022

Communicate your vision for growth clearly and often, and make sure you’re building a culture where people feel like they’re being set up to suceed. The people you bring in now, whether it’s an AE or an SDR role, are going to become future managers and leaders. How would you go about doing that?

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Ask Benny

JANUARY 25, 2020

How to effectively build and manage your roadmap and your stakeholders’ expectations. The Roadmap Challenge I recently participated in a meetup of very experienced product management leaders arranged by ProductX. The major reason for this challenge is that the roadmap is not just a tool for a product manager to properly plan.

Roadmap 97

Roadmap Customer Experience User Testing Vision 97

BrainMates

MARCH 23, 2020

Product Management legend Marty Cagan shared his insights on ‘real’ Product Management in a Q&A session with Product Women Sydney at a March meetup. As Marty explained to the Product Women group, during their working week, a Product Manager will be found: Working with designers. Focusing on usability testing.

Product Research 64

Product Research Product Management Product Manager Research Software 64

Ask Benny

JANUARY 25, 2020

, How to effectively build and manage your roadmap and your stakeholders’ expectations. ,, The Roadmap Challenge. I recently participated in a meetup of very experienced product management leaders arranged by. The major reason for this challenge is that the roadmap is not just a tool for a product manager to properly plan.

Roadmap 78

Roadmap Customer Experience User Testing Vision 78

Imaginary Cloud - Design

AUGUST 19, 2021

However - and despite its utility - Design Research is frequently overlooked and ignored since its definition, purpose, and role are not well understood by many companies. The Briefing consists of a workshop with the team (usually one to four hours) to present the project's vision/goals and clarify all the necessary business requirements.

User Testing 110

User Testing Research Software Product Research Customer Experience 110

PMLesson's Ace the PM Interview

NOVEMBER 8, 2021

We'll do a step-by-step review of a real-world product management mock interview. In this video, our co-founder, Stephen, interviews Celena Tyler, a product manager at Facebook. Remember that your interviews are always conversations between you and the hiring manager. Today, we'll cover something a little different.

User Friction 52

User Friction Customer Experience Management Management 52

BrainMates

DECEMBER 12, 2019

As a social entrepreneur with Full Time Lives and in my Product Management consulting work for Brainmates. How does this affect the world of Product Management? But as I searched for people who are looking at how purpose and mission interact with Product Management I couldn’t find a clear definition.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

People-First Product Leadership

OCTOBER 1, 2023

We’ve all been in that situation where you really enjoy your team and the work you’re doing, but your manager or others up the food chain just don’t get it. They yell, only focus on profits, or micro manage everything you do. Should managers or leaders be nice? Or, they are simply not nice people.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

Ask Benny

FEBRUARY 26, 2019

How to effectively build and manage your roadmap and your stakeholders’ expectations. The Roadmap Challenge I recently participated in a meetup of very experienced product management leaders arranged by ProductX. The major reason for this challenge is that the roadmap is not just a tool for a product manager to properly plan.

Roadmap 74

Roadmap Customer Experience User Testing Vision 74

Agile Velocity

MAY 20, 2020

As a coach, having worked with countless organizations and executives over the years, from fortune 100 level to start-ups, I’ve reflected on all of the patterns I’ve seen displayed by C-suite level leaders and what differentiates those that have helped create sustainable agility versus those that don’t. . that allow us to respond to change.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Amplitude

FEBRUARY 13, 2019

At Amplitude we’re big believers in product teams aligning their vision and strategy to a north star metric. As a product analytics solution, our main value proposition was helping product managers and analysts answer questions, so we decided to use a ‘query’ as our indicator of value.

Data Visualization 99

Data Visualization Analytic Tools Customer Feedback Customer Experience 99

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Responsibilities of a SaaS product manager Perform market and user research.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Alchemer Mobile

OCTOBER 22, 2019

So, what actually differentiates a good UI design from a bad one? You are definitely a design ninja and are ready to experiment and create the best UI assets using tools from the first group. It definitely says a lot about this tool. A perfect user interface can be monochromatic or variegated, stylish or simple.

User Testing 133

User Testing Customer Experience Weak Development Team UX 133

Intercom, Inc.

OCTOBER 1, 2020

“I can’t say that this is perfect, but what I would say is I would definitely err on the side of maximum agility and capacity to act on learnings” The other reason is the Lindy effect, this idea that the life span of anything is usually proportionate to how long it’s already lived. That’s the dream, that’s the vision.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

JUNE 2, 2022

From the CEO and the management team to the intern fresh out of college, every employee or business owner has unique qualities that position them to bring excellent customer experiences to life. First, find out your differentiator, the quality that uniquely adds value to the marketplace or the customers. Elizabeth: Yes.

Customer Experience 223

Customer Experience User Testing Books Development Team Review 223

The Product Coalition

DECEMBER 1, 2018

How to effectively build and manage your roadmap and your stakeholders’ expectations. The Roadmap Challenge I recently participated in a meetup of very experienced product management leaders arranged by ProductX. The major reason for this challenge is that the roadmap is not just a tool for a product manager to properly plan.

Roadmap 60

Roadmap Customer Experience User Testing Vision 60

Intercom, Inc.

OCTOBER 1, 2020

“I can’t say that this is perfect, but what I would say is I would definitely err on the side of maximum agility and capacity to act on learnings” The other reason is the Lindy effect, this idea that the life span of anything is usually proportionate to how long it’s already lived. That’s the dream, that’s the vision.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Product Solving

AUGUST 26, 2020

Your entire job as a product manager is to make impossible things, possible. Spoiler: You can definitely remove too much friction, and your users are the ones who will suffer because of it. The best definition I have seen for product friction comes from an essay by Sachin Rekhi called The Hierarchy of User Friction.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Userpilot

AUGUST 24, 2023

Another worthy solution is offering the option of a dedicated account manager who personally addresses their technical concerns. You’ll see what features and benefits differentiate you from competitors. You can then consider making changes if the complaints are recurring or the feature requests fit your product vision.

Product Research 98

Product Research Feedback Software User Testing Customer Feedback 98

Usersnap

JULY 11, 2021

In every field of your marketing activity, you’ll definitely deal with questions which need to be answered by customer care. On the other hand the perceived customer experience will definitely be one of the most important growth factors. Inbox from Zendesk (quite a new project from Zendesk for managing team emails). Salesforces.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

Bain Public

NOVEMBER 29, 2020

After finding our approach to product management unique, Metro Media knew we could help them realize their vision of evolving hyper-local digital media through transit apps. Related read: Introducing the Bain Public SOAP™ Product Leadership Framework: A Practical Definition. Hyper-Local Digital Media and Transit Apps.

Transportation 52

Transportation Feedback Software Customer Experience Leadership 52

Intercom, Inc.

DECEMBER 13, 2018

Different products require different visions. Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. What’s your differentiator?

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Intercom, Inc.

NOVEMBER 4, 2021

Kira Bundlie , Creative Copywriting Manager. Kristin Raymaker , Brand Design Manager. Previously on the show, we’ve taken you on a tour to meet everyone from our product management and marketing teams to our Sydney office down under. Here’s Kira Bundlie, who manages our creative copywriting team.

Branding 222

Branding Technical Review Customer Experience Systems Review 222

ProductPlan

FEBRUARY 18, 2020

Yet product managers generally love what they do and find the role quite fulfilling. However, there’s often a disconnect between aspects of the job that make product managers happy and the metrics upon which they’re judged. When this occurs, product managers must focus on goals unaligned with their passion. The Strategic Shift.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59