Userpilot

DECEMBER 11, 2023

Implementing an in-app resource center will help users stay in the loop about your product and any recent changes to it. Userpilot can help you identify mental models with analytics reports or user feedback, align them using no-code flows, and proactively keep customers in the loop through announcements or resource centers.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools User Testing 105

Userpilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. Utilize in-app guidance with tools like Userpilot to create intuitive flows and resource centers. Book a demo now to see how Userpilot can help with product-led growth.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 97

Userpilot

OCTOBER 6, 2023

Product demos are a crucial part of the sales process. An effective demo can, thus, help you generate leads and close deals. In this article, we discuss what a product demo is, why they’re important, and how you can create them. We also highlight 6 examples of successful SaaS demos. What is a product demo?

Demo 100

Demo Product Research User Friction Data Visualization 100

Userpilot

MARCH 29, 2024

Offer self-service support with a resource center. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? Improve in-app flows with A/B testing. Ready to fix your leaky sales funnel? Userpilot can help.

Data Visualization 103

Data Visualization User Testing Analytic Tools Feedback Software 103

Userpilot

APRIL 22, 2024

Offering personalized demos to show the product’s value and encourage deeper engagement. Book a demo to give it a try. Try Userpilot and Take Your Customer Success to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer success? For instance, you could invite customers to schedule a live demo.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Customer Experience 84

Userpilot

MARCH 19, 2024

Offer self-service support with a resource center to remove friction. Book a demo today ! Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is user experience optimization? To learn more about how to get your UX optimization journey started, book a demo today.

Customer Experience 102

Customer Experience User Testing Research Software Feedback Software 102

Userpilot

FEBRUARY 25, 2024

Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024. Answer FAQs with self-service resource centers. A demo of Userpilot’s no-code in-app flow builder. Example of a help center. Proactive support is the key to winning over customers.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

Userpilot

APRIL 22, 2024

Book a demo to see how Userpilot can transform your product analysis and help you drive growth. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feature analysis? Build your in-app resource center code-free with Userpilot. Ready to begin?

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Weak Development Team 90

Intercom, Inc.

JULY 6, 2022

Discover what you can do with 2-way SMS, including sending promotional messages, re-engaging your customers, and much more over at our help center. Head over to our help center for a demo video and to learn more about what’s new. Discover more about teammate permissions over at our help center.

Customer Experience 210

Customer Experience Data Visualization Inbound Reporting Tools 210

Userpilot

FEBRUARY 25, 2024

Proactive customer support, for example, via the resource center and contextual in-app guidance, is essential for creating frictionless customer experiences. Book the demo! Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer friction?

Data Visualization 95

Data Visualization Analytic Tools Research Software User Friction 95

Userpilot

OCTOBER 26, 2023

Traditional sales techniques like product demos are more effective in this context. Book a Userpilot demo today! Instead of forcing users to contact customer support or customer success teams, product-led businesses offer users on-demand support through knowledge bases , resource centers, and in-app guidance.

Analytic Tools 94

Analytic Tools Feedback Software Product Research Data Visualization 94

Userpilot

NOVEMBER 5, 2023

Other ways to scale customer success include providing a resource center , offering regular webinars , and regularly collecting customer feedback. Book a demo today to learn more! This center can hold a variety of resources, including blog posts, FAQs, webinars, etc., Interactive walkthrough in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

APRIL 9, 2024

Book the demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can onboarding software improve the customer onboarding process? In addition, you can further support your users via the resource center. Resource center settings in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

The Product Coalition

JANUARY 27, 2024

Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. Network: The Interconnected Web Deploying applications across local computers, data centers, or cloud environments hinges on a network of interconnected devices — servers, computers, routers, and switches.

Analytic Tools 144

Analytic Tools Research Software Reporting Tools Software Review 144

Userpilot

APRIL 26, 2022

Curious about the Pendo Resource Center? Resource Centers are great for providing self-service support. If built well, a good Resource Center will reduce the load on your support and digital product teams. Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center.

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

APRIL 8, 2024

Book the demo! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is bottom-up SaaS? Resource center in Userpilot. If you’d like to see how Userpilot can help you implement the bottom-up strategy, book the demo!

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Strategy 85

Userpilot

MARCH 21, 2024

Offering a free trial or demo to showcase product value and encourage sign-ups. If you need to enhance the product experience throughout the customer lifecycle, why not book a Userpilot demo to see how you can implement all these strategies without coding? Userpilot ’s demo page.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

Userpilot

FEBRUARY 28, 2024

To build a successful customer path, get your free Userpilot demo today! Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a customer path in SaaS? To track product usage and other analytics, get your free Userpilot demo today! Number of demos booked.

Analytic Tools 101

Analytic Tools Data Visualization Customer Experience User Testing 101

Userpilot

OCTOBER 31, 2023

Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. Book a demo to learn more. Free trial after a demo: Users first experience a product demo or presentation given by the sales team to understand the product’s capabilities.

Feedback Software 92

Feedback Software Research Software User Testing Onboarding KPIs 92

Userpilot

JULY 31, 2023

LiveAgent excels as an Intercom competitor for live chat automation , offering customizable live chat and call center features. To see how Userpilot could replace Intercom, book the demo! Resource center for on-demand support Userpilot resource center. Why is an Intercom alternative needed?

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Data Visualization 93

Userpilot

MARCH 24, 2024

The benefits of tracking user flows include creating user-centered product design , eliminating friction in user journeys, and reducing churn. Book a demo now. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user flow? Book a demo now to get started.

Data Visualization 104

Data Visualization Customer Feedback Analytic Tools User Testing 104

Userpilot

NOVEMBER 28, 2022

Different types of interactive guides include interactive walkthroughs and product demos /video tutorials. Embed your guides inside a resource center to make it readily accessible. Best practices when creating customer self-service portals: Show different modules based on the user journey in your resource center.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Embedded Analytics 98

Userpilot

MARCH 17, 2024

Book a demo to learn more. Try Userpilot and Take Your Product Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is an analytics dashboard? Userpilot resource center dashboard 10. Book a Userpilot demo and get started! It lets you know how customers engage with your knowledge base content.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Dashboard 95

Userpilot

OCTOBER 27, 2023

Even though product demos or presentations may be the best way to explain the product, offer users other ways to experience the value like interactive demos. Another way to make the sales process more PLG is by adding self-service elements wherever it’s possible, like a resource center for after-hours support.

Feedback Software 103

Feedback Software Embedded Analytics Analytic Tools Enterprise 103

Userpilot

FEBRUARY 14, 2024

To find out more about the capabilities of the integration and how to set it up, get the demo! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the Userpilot and Salesforce two-way integration? To find out more about the integration, book the demo!

Analytic Tools 99

Analytic Tools Feedback Software Data Visualization Customer Experience 99

The Product Coalition

MARCH 13, 2022

Many startups feel that the only thing preventing them from selling their product is a great demo. In fact, if you rely on your demo too much, you won’t be able to sell at all. Here’s how to use your product demo smartly, and avoid demo abuse. When people see a demo, you have immediately framed the discussion around it.

Feedback Software 160

Feedback Software Demo Data Visualization User Testing 160

Userpilot

APRIL 24, 2024

Book the demo to find out more! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required Why should a SaaS business invest in AI systems? The AI functionality can also find gaps in your resource center content and create comprehensive articles from a basic outline.

Analytic Tools 68

Analytic Tools Feedback Software Data Visualization Reporting Tools 68

Userpilot

MAY 31, 2023

To improve the experience of a customer’s self-servicing answers, you can train a chatbot on your resource center to recommend the right articles. See how it works by booking a demo. You can easily create your in-app resource center with Userpilot and add different types of support resources, including videos.

Analytic Tools 91

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 91

Userpilot

MARCH 9, 2023

Note, the list doesn’t include checklists or the resource center functionality. Its Traction plan gives access to checklists , resource center, NPS surveys , advanced segmentation , integrations , and webhooks. No resource center or checklists. The free plan doesn’t include experimentation to test your guides. No integrations.

Data Visualization 97

Data Visualization Software Review Analytic Tools Feedback Software 97

Userpilot

JUNE 30, 2023

Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. In this article, we’re going to examine Userpilot’s resource center editor in depth. Start with set-up – get a resource center added via the engagement layer.

Analytic Tools 97

Analytic Tools Embedded Analytics Data Visualization User Testing 97

Userpilot

JANUARY 14, 2023

Creating webinars and offering live training demos to help users tackle specific problems or use cases. Customer education should be at the center of all your business systems. Userpilot resource center. For more efficiency, embed the micro-videos into your resource center. Implement in-person training with live demos.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

APRIL 7, 2024

You can do it by providing users with on-demand self-service support, for example, through a resource center. Book a demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the Aha moment? Resource center. Onboarding checklists.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 16, 2024

Book a demo now to get started. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is end-user behavior monitoring? Also, you can set up an in-app resource center and launch surveys to collect user feedback. Schedule a Userpilot demo to get started.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JUNE 29, 2022

What’s the difference between human-centered design vs. design thinking? TL; DR. Human-centered design (HCD) puts people at the center of every development process. While design thinking is more of a creative approach, human-centered design is based on real data. Want to build better human-centered products?

User Testing 98

User Testing Feedback Software Research Software Customer Feedback 98

Userpilot

JUNE 19, 2023

To see how Userpilot can help you onboard and educate your customers, book the demo! Let’s start with the Resource Center widget. Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys. Userpilot resource center. Userpilot resource center targeting.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Systems Review 96

Userpilot

MARCH 3, 2022

A knowledge base, also known as help centers , describes a collection of resources that helps answer your customers’ questions. By placing a greater focus on self-service , you reduce the number of people who need to contact support or call your help center. In-app resource center built with Userpilot.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

JULY 6, 2022

You can also track in-app usage statistics to identify friction points and fix them, and create an in-app help center to provide self-service support. Get a Userpilot demo and get started! Use an in-app help center to provide quick and effortless support. Want to build an in-app resource center without coding?

Onboarding KPIs 98

Onboarding KPIs Customer Experience Customer Feedback Software Review 98