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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. Communicate product news with in-app messages so customers don’t inquire about them via tickets. Track whether your support documents are helping customers and refine them accordingly.

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12 Best Salesforce Integrations for Businesses in 2024

Userpilot

The Acrobat Sign and Salesforce integration enables electronic signatures, document tracking, and automatic record updates within Salesforce. Book the demo to find out more! A Salesforce integration is the process of connecting the Salesforce CRM with other software applications, systems, or platforms.

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15 Best Product Management Software Tools for PMs in 2023

Userpilot

Use a free trial and book a demo whenever possible. Book the Userpilot demo to see how its feedback, analytics , and engagement features can support your product growth. It improves team productivity and efficiency by providing them with a centralized platform for collaboration, document sharing, and communication.

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Best Software Localization Tool For Implementing a Localization Strategy

Userpilot

In addition to linguistic and cultural changes, localization often requires changes to the pricing plans , payment systems, functionality, in-app experiences, or software/hardware customization. Userpilot is a product adoption platform that supports automatic AI-powered localization of in-app messaging and support center modules.

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How to Optimize Customer Activity Cycle? 10 Strategies to Implement

Userpilot

Offering a free trial or demo to showcase product value and encourage sign-ups. Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. This is possible by elevating the user experience at every stage with personalization, in-app guidance, and targeted messaging.