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3 Simple Steps To Make Your Customer Stories 10x Better

The Secret PM Handbook

For example, I often tell a story about helping a sales engineering team with their demo. They asked me to help them with their agile demo because I am an agile expert. As I worked with them, I realized the problem wasn’t their agile demo, it was how they were demoing. As a result sales immediately jumped.

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3 Simple Steps To Make Your Customer Stories 10x Better

The Secret PM Handbook

For example, I often tell a story about helping a sales engineering team with their demo. They asked me to help them with their agile demo because I am an agile expert. As I worked with them, I realized the problem wasn’t their agile demo, it was how they were demoing. As a result sales immediately jumped.

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446: Winning at new products – with Bob Cooper, PhD

Product Innovation Educators

Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. Build something really fast and demo it to the customer to get instant feedback. You can create a computer simulation or animation.

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5 Business ‘Rules’ Worth Breaking

Business of Software Conference

You set the rules and write the handbook. Besides, why am I doing demos all day long? Here’s the analogy: None of those things are going to make or break the startup either’, he explains. How to Break This Rule: Make your own rules. This is liberating. So great, that’s a good point. We should have real sales.

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Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS

Userpilot

This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading. Get a demo today! Click on the banner below to book a free demo today. To get new hires up to speed, companies often use interactive walkthroughs.

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The 13 Proven Customer Retention Strategies For SaaS Companies [A Guide]

Userpilot

And by that, I mean naming and addressing potential questions (or objections) that users might ask while using the product. Another way is to include forms in your demo signup or launching surveys through your social channels. There’s more than one way that marketing can help drive long-term customer retention.

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10 Hacks of Customer-Centric Enterprise Product Managers

Mind the Product

Instead, some product management organizations start defining imaginary personas and use cases – all in the name of customer obsession. Make yourself available for presenting roadmaps and product demos, help out with escalations or whatever else is needed. How the customer would like to get value out of the product.