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Image From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights

UX Planet

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Context matters.

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Are you Solving Customer Problems or Just Building Features?

ProductPlan

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

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5 Ways Product Teams Can Drive an Exceptional Customer Experience Strategy

ProductPlan

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

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Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

Intercom, Inc.

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. How do you differentiate yourself from the other companies?

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Six Time-Saving Beta Testing Tips for Product Managers

Pragmatic Marketing

According to Pragmatic Marketing’s research, Product teams spend 73% of their time on tactical activities. Loop In the Teams Who Will Use Your Data. While this is a no-brainer when it comes to managing product development, make sure you take the same approach for customer testing. There’s also the issue of time.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

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Product Management in Healthcare

ProductPlan

Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments. For those contemplating moving into the $4.3