ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Gainsight

FEBRUARY 27, 2025

Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. While there were numerous learning curves along the way, each experience helped shape her approach to growth and leadership.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

UX Studio: Product Management

JULY 29, 2020

What does leadership entail in the context of design? How does an organization benefit from strong design leadership? Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Listen first.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Sequent Learning

FEBRUARY 2, 2021

Product Management for Non-Software Products. Prior to joining Sequent Learning Networks as Vice President, JJ spent 18 years in various leadership roles in the financial services, telecommunications, and healthcare industries for companies such as First Data, T-Mobile and American Hospital Association. Episode 67. With host JJ Rorie.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

ProductPlan

AUGUST 12, 2024

Prioritization Board Ensure your team is spending time on things that matter—backed with data Unlimited Viewers Give your stakeholders an easy way to view and provide feedback. Advance Admin Management Organize users into teams, with multiple admins to enforce standardization with a centralized tag manager.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

Bain Public

APRIL 25, 2022

We had some insightful discussions and they confided in me the challenges the local startups and ecosystem were experiencing regarding their roadmap development. "I Claude, Daniel and I began to ideate on ways that we could collaborate by leveraging Daniel’s software. We got lucky; they saw our potential and did our diligence.

Technical Review 52

Technical Review Development Team Review Systems Review Artificial Inteligence 52

Userpilot

JULY 25, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Gainsight

JUNE 4, 2019

We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. The Human First Award: This one honors the team that showed an uncompromising dedication to the success of the individuals in their organization, their customer base, or their community.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Gainsight

AUGUST 31, 2020

It is a genuinely worthy lesson about willingness to learn, the ability to adapt successfully, the power of motivating team leadership, the benefits of making data-driven decisions from product usage insights, and the results produced from commitment. So I went from running product to running product and development.”

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

PMLesson's Ace the PM Interview

JULY 12, 2022

You can ensure that every body paragraph hits home by: Reading up on what the employer is looking for, both in the job role and in a team member, so that you can display what they want. Instead, use specific examples like analytics, leadership, communication, or teamwork.

Product Management 52

Product Management Product Manager Technical Review Data Visualization 52

ProductPlan

AUGUST 12, 2024

Book a Consultation Enterprise Growth Platform Capabilities Product Strategy Set clear objectives based on your product strategy to empower teams and stakeholders, and guide decision-making to drive value. Advance Admin Management Organize users into teams, with multiple admins to enforce standardization with a centralized tag manager.

Reporting Tools 40

Reporting Tools Feedback Software Analytic Tools Data Visualization 40

Gainsight

AUGUST 31, 2020

ServiceChannel worked diligently at operationalizing the survey itself. The team also made sure that it was short in length and easy to understand. . The team also made sure that it was short in length and easy to understand. . We also built out the team. This allowed us to intensify our customer retention efforts.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Product Talk

FEBRUARY 10, 2021

Hope also does some leadership coaching with her own company, Fearless Product. Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. Let’s go ahead and dive in.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

Mind the Product

SEPTEMBER 7, 2018

the professional realm, groups have been crafting their own ethical codes since the 5th century. And while the medical profession pioneered the concept of professional ethics, other industries have also developed ethical codes. Engineering has developed a strict code of ethics that they are expected to adhere to in practice.

Software Review 172

Software Review Technical Review Development Team Review Weak Development Team 172

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. We’ve been focused mostly on looking at how we can grow our team and what might new teams do and what might new people do.

Strategy 229

Strategy Feedback Software Research Software Software Review 229

Gainsight

JANUARY 31, 2025

However, valid security concerns cropped up almost immediately about the use of Gen AI platforms during their development. In our April 2024 report, The State of AI in CS , we found that data privacy concerns were one of the top barriers to adoption for CS teams. But not all AI companies out there are doing their due diligence.

Research Software 59

Research Software Reporting Tools Development Team Review Technical Review 59