The Product Coalition

MARCH 15, 2021

I wrote a variation of this for the various product teams at Whispir recently and then as fate would have it, a CEO I know reached out to me on LinkedIn asking the same thing?—?so with very little effort but a huge amount of diligence and thought, and you can do it in 15 minutes if you have access to all the research already.

Development Team Review 193

Development Team Review Research Software Product Research Reporting Tools 193

The Product Coalition

MARCH 25, 2023

A design and engineering approach that has become more important than the technologies that benefit from it. Within it, there is no shortage of products and services that claim they can help you optimize the organization, productivity and efficiency of your product development team’s performance. And yes, it’s built on OpenAI.

Feedback Software 147

Feedback Software Technical Review User Testing Development Team Review 147

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. Continuous integration reduces the risk of large code conflicts that used to take days or sometimes weeks of testing to resolve.

Product Research 196

Product Research Data Visualization Software Review Development Team Review 196

BrainMates

SEPTEMBER 7, 2021

Observation is an important part of mixed methods user research. Whether observing people using a technology or system in the workplace, at home, or out in public, it can provide insights not available in quantitative data. Due to the volume of content being produced, the metadata task was often outsourced to a junior.

Research Software 98

Research Software Product Research User Testing Systems Review 98

Lenny Rachitsky

MAY 6, 2025

As a product leader, you already understand that successful products solve important problems for people, create emotional connection with their users, and meet real market needs. Start demonstrating how you’ll solve their specific problems for the company/team. And how can I best show up for [name other team member(s)]?

Development Team Review 56

Development Team Review User Testing Technical Review Systems Review 56

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency.

Research Software 115

Research Software Feedback Software Technical Review Software Review 115

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

The Product Coalition

NOVEMBER 9, 2020

It was about 12 months ago when I was challenged by our CEO to dismantle our squad and create a growth team. Not being too sure what a growth team was, we started anyway. We got access to work completed by Andrew Chen & Brian Balfour , took a few courses from the Reforge series and started developing our growth loops.

Development Team Review 144

Development Team Review Weak Development Team Customer Experience Data Visualization 144

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Which should you and your teams decide the utilize? Whichever methodology a team operates under will heavily influence how they work and communicate with one another.

Technical Review 98

Technical Review Agile Development Team Review Software Review 98

Mind the Product

JUNE 14, 2019

We all treat our products with care, respect, and diligence. We agonise over decisions and strategic direction, we think deeply about product direction, we care about the experience our customers get and the impact we have on our businesses. It’s like a chance bit of customer feedback that we end up devoting a two-year roadmap to.

Development Team Review 175

Development Team Review Technical Review Weak Development Team Vision 175

Gainsight

FEBRUARY 27, 2025

For Black History Month, wed like to take the opportunity to shine a spotlight on some of our friends in the Customer Success (CS) space, who are making waves and establishing themselves as powerful leaders and change agents. Over the past 20 years, she has dedicated herself to the world of Customer Success and Customer Experience.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Development Team Review Reporting Tools 76

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or  Or by hiring outside experts to teach them prioritization.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities. We execute.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or  But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Here are some ways I vet product management candidates to weed out poor fits and spot the diamonds in the rough. Stage 1: Reviewing the applications. Are they team players?

Development Team Review 87

Development Team Review Weak Development Team User Testing Technical Review 87

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. Where are product teams getting their feature ideas? Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. So I’m going to talk about Product-Market Fit. ” Very disappointed.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Modus Create

JUNE 1, 2020

But one thing technology leaders need to ask themselves is, “what are the threats we face?” The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery.

Software Review 58

Software Review Technical Review Systems Review Development Team Review 58

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. When most people think of product development, they imagine an in-person experience. But remote work is here to stay, which means that teams must now focus on building those muscles.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. But customers want to know about themselves. Rewrite your first call deck.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. We try to get feedback from companies in various states of progress: hugely successful, successful but in a slow growth mode, and some that didn’t work out.

Feedback Software 119

Feedback Software Software Review User Testing Development Team Review 119

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. But customers want to know about themselves. Rewrite your first call deck.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. And our success was evident in the feedback. Pat on back.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

Mixpanel

DECEMBER 3, 2020

In a world rife with product parity and seemingly unending consumer choice, what separates the great brands from the good ones? Customer experience. Every interaction, every message, every touchpoint matters to customers. These are the core four pillars of personalization: User Segmentation: finding the perfect audience.

Data Visualization 111

Data Visualization Analytic Tools Reporting Tools Research Software 111

ProductPlan

JULY 1, 2020

Let’s begin this process by reflecting and reviewing. Still, it’s possible that corporate priorities shifted, resources were cut or reallocated, or customers demanded urgent updates that put previously scheduled items on hold. Were customer relationships impacted? Regular roadmap reviews. Assess What has Changed So Far.

Development Team Review 92

Development Team Review Technical Review Customer Feedback Product Management 92

ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. Roadmaps for sales and marketing tout new functionality and minimize the time spent on technical debt and scalability.

Roadmap 87

Roadmap Data Visualization User Testing Technical Review 87

Iteratively Blog

MARCH 15, 2020

It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Development. A large part of the reason is due to the fact that not everything is measurable. Codecademy is widely known for its tech courses. No worries.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. Whether you have 10 users or 10 million, you should always be connecting with customers to collect qualitative data. ” Zach Berger, Technology Investor at Bain Capital. Do they need it?”.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

People-First Product Leadership

MAY 14, 2025

As I waited to speak with the exec team, my mind buzzed with voices: You got this. In product, we constantly navigate user needs, tech constraints, and business goals. You're an internal team, each part with its own perspective and purpose. You're an internal team, each part with its own perspective and purpose.

Development Team Review 40

Development Team Review Weak Development Team Systems Review Technical Review 40

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

If you're interested in the field of technical program management, then the answer is, without a doubt, yes. As the name of the position suggests, program sense is an integral part of a technical program manager's day-to-day. They are responsible for ensuring technical processes can be completed according to their deadlines.

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

Revulytics

AUGUST 21, 2019

Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. It can be contrasted with “license overuse” where the user has paid a software vendor a licensing fee for an application, but is using more installations than it is entitled to use.

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. But here we are. We hosted a webinar with Slack on this topic. Turn On Video.

Customer Experience 85

Customer Experience Customer Feedback User Testing Technical Review 85

Amplitude

MAY 17, 2017

When there’s so much data to work with, it’s easy to get careless and assume that the numbers right under your nose are always telling you the truth: A new piece of code breaks your homepage , but after looking at your analytics you see that users are spending more time on it than ever —and therefore must be more engaged.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Revulytics

AUGUST 6, 2019

Software usage data is most commonly collected through “phone home” technology that is either built by the vendors themselves or purchased from outside providers and integrated into their applications. Licensing is a key foundational strategy, but the common refrain is that “licensing keeps honest customers honest.” Licensing Systems.

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. Product manager is the title of a role in technology companies.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60