Mind the Product

JANUARY 10, 2017

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. But they are good examples of what my team and I have developed together over the last four years at Zalora. Write a Handbook. Retrospectives.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Gainsight

AUGUST 5, 2022

In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. Challenger mindset : Another great skill to develop is the “challenger mindset.” You provide feedback on business strategy, product design, and development. Core CSM competencies.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Modus Create

JULY 21, 2020

Do teams within your organization embrace the vision? There are lots of benefits to being the biggest, including tons of training and certification courses, mature templates, handbooks, and supplemental materials. Jira Align enables teams to roll stories all the way up to the top-level company mission, vision, and goals.

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

Sequent Learning

APRIL 22, 2019

Hooked does an incredible job in explaining how product managers can include consumer psychology in product development to generate rewarding products. As a product manager, chances are, you have been put in front of a meeting to present your roadmaps, budgets, strategic vision, and more. The Business Acumen Handbook by Steven Haines.

Books 40

Books Product Management Product Manager Data Visualization 40

Gainsight

NOVEMBER 23, 2020

Finally, GitLab is a “handbook-first” company with a company-wide commitment to clear documentation and transparency – not only within the company but publicly. Customer Success Vision + Priorities . Jeff is the Senior Manager of Customer Success Operations. . The How: What Does CS Ops Do to Execute on the Priorities?

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

The Secret PM Handbook

AUGUST 4, 2017

Create A Compelling Product Vision By Writing The (Amazon) Review First. Of course, a huge amount of our time and energy is taken up in the “solution” area – writing requirements, prioritizing, agile development, roadmaps, working with developers, and ensuring quality. How to Prioritize: Top 6 Techniques.

Framework 170

Framework Product Management Product Manager Weak Development Team 170

Product Bookshelf

AUGUST 22, 2016

The solution is to develop an emotional ‘hook’ that fundamentally changes user behavior. Thinkertoys: A Handbook of Creative-Thinking Techniques. The only way to achieve this vision is to make designers responsible for customer experience and satisfaction. IDEA : How do you create a product that constantly engages the customer?

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

The Secret PM Handbook

AUGUST 4, 2017

Create A Compelling Product Vision By Writing The (Amazon) Review First. Of course, a huge amount of our time and energy is taken up in the “solution” area – writing requirements, prioritizing, agile development, roadmaps, working with developers, and ensuring quality. How to Prioritize: Top 6 Techniques.

Framework 150

Framework Product Management Product Manager Weak Development Team 150

The Product Coalition

MARCH 23, 2018

The solution is collaborating at several levels and it starts with developing a shared vision and purpose for the product. Getting buy in to the company vision and the ‘why’ driving that vision are essential. Agreement and understanding of both the company and product vision give the team a North Star.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

UX Planet

MARCH 31, 2024

Image by Melissa Perri Components of UX strategy UX strategy has three main components: Vision statement of intent. Think of your vision statement as a summary of your product experience in its ideal form and of the value product provides. Product strategy strategy guides how to achieve target condition over time.

UX 83

UX Strategy Research Software User Testing 83

The Product Coalition

OCTOBER 22, 2018

Here’s a few from real conversations I’ve had recently… People tell me: They don’t want customers telling them what to build because they have a strong vision. A good comparison would be a support SLA or section in an employee handbook. And that they have a roadmap for 2 years, so their customers can’t help them right now.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Imaginary Cloud - Design

JULY 2, 2020

In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. It also helps you start developing a better sense of which books are worth reading or not , so you are not restricted on what other people tell you you should read.

Books 52

Books Technical Review Research Software Data Visualization 52

Userpilot

MARCH 18, 2021

Their job is to sell prospects on the vision of your company. Excluding unqualified customers may mean your MRR may take a hit initially, but it will also develop a much stronger and loyal customer base for long-term growth. Then Squarespace shows the features that will allow their customer to realize that vision.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Product Innovation Educators

OCTOBER 17, 2022

What product managers need to know about the Product Development and Management Association. The Product Development and Management Association (PDMA) has been curating the body of knowledge for product managers, leaders, and innovators and helping them improve since 1976—the longest-running product management professional group.

Research Software 105

Research Software Certifications Product Management Product Manager 105

The Product Cafe

DECEMBER 12, 2023

It's insightful, but it might inadvertently narrow your vision. In product development, the type of evidence we rely on to build our products can make or break our strategy. By understanding and applying these principles, you can develop products that not only meet customer needs but also drive sustainable growth for your business.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

The Product Coalition

JANUARY 26, 2024

Future-Backwards Exercise: Bring relevant stakeholders together to imagine the best and worst possible futures that could happen given the company’s current vision, strategy, and market conditions. Develop a prototype of the new product feature or experience. Start with a sketch or low-fi prototype and iterate to high-fi.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

BrainMates

APRIL 2, 2019

Develop skills and keep practising. But first, Product Managers need to demonstrate to founders or executives that progress is happening, so that founders can trust that their vision is being nurtured. Be savvy at developing our networks. A Product vision is key to delivering great products. Can’t think big and small?

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Sequent Learning

SEPTEMBER 4, 2019

The Fundamentals of Product Management should be a given for anyone, and greater focus should be on customer and market insights, strategically important business goals, alignment, efficient development, and above all, product performance optimization. To reinforce a key point, a development methodology is not product management.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Intercom, Inc.

SEPTEMBER 19, 2019

When not writing his sales handbook, he’s been overseeing the change from Close.io We chat about this exciting development, and we also look at the evolution of hiring needs when moving from startup to scale-up, how to build a culture that’s both collaborative and competitive, and why price and speed are his North Star.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184