Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. ” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development. Use a job story to avoid common mistakes.

Transportation 279

Transportation Research Software User Testing Travel 279

The Product Coalition

APRIL 2, 2018

Product Management can be an intimidating role. Traditionally Product Managers come from a design or development background, find they are good with people, and evolve their role into a Product Manager position. Team orientated. A Product Manager is the Swiss army knife of the team. Communication.

Travel 60

Travel Feedback Software Weak Development Team Product Management 60

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Let’s get into it!

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

The Product Coalition

FEBRUARY 24, 2023

The Scribe Product Owner A scribe is like a really poor waiter in a restaurant. A scribe just takes your order regardless, of whether it’s a good or a bad idea, they don’t add any value. Myth: Product management is taught in product ownership classes One of them is that in the product owner class we teach about product management.

Weak Development Team 124

Weak Development Team Vision Customer Experience Data Visualization 124

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. But with so many potential ideas to pursue, how do you know which ones are worth pursuing?

User Testing 141

User Testing Feedback Software Product Research Research Software 141

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Too many of these educated people had no idea how to work as a collaborative team. They acted as if they were indispensable or 10x developers.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

Ronke PM

APRIL 5, 2023

Design-driven leadership is product management Final thoughts The very essence of leadership is creating a space that enables our teams to dream big, imagine, and bring what was once unthinkable to life - therefore, changing humanity. Table of Contents Product and design partnership What does design-driven leadership mean?

Leadership 52

Leadership User Testing Product Management Product Manager 52

Roman Pichler

JULY 20, 2016

To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. I like to use my Product Vision Board to develop a valid product strategy. The best roadmap is worthless if the people required to develop, market, and sell the product don’t buy into it.

Roadmap 328

Roadmap Agile Technical Review Weak Development Team 328

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 103

Research Software Analytic Tools Feedback Software User Testing 103

People-First Product Leadership

MARCH 24, 2024

I’m in Duke Leto’s camp and believe a boss - at any level - should care and be thinking about their team. And, the SVP of Sales who would stop by my desk in the mornings to share the good and bad about the product and my team with me. We all have good and bad days. I won’t ruin the movie for you.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

The Product Coalition

JANUARY 21, 2021

I began the year working in Almundo, an Argentinian tech travel company that had been acquired by CVC (biggest travel company in Brazil). Things were already tough merging teams from multiple companies to launch a unified platform in Latam when countries started closing their borders. Travel industry went into complete chaos.

Feedback Software 114

Feedback Software Technical Review Weak Development Team Travel 114

UX Studio: Product Management

JANUARY 11, 2022

Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. As an established UX design agency with over ten years of experience, we have worked in fintech, fashion, digital solutions, traveling, education, and healthcare industries, just to name a few.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. And I think you need to think about people management the same way. Well, at the beginning of 2020, no one had the playbook for that.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. That was my first real product management role. Tweet This.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

The Product Coalition

MAY 9, 2020

Emerging Product Strategy Product Management in the Time of COVID Part I: Stopgaps & Scaled Retention Strategies This first article in the series highlights customer retention strategies for products adapting to changes in customer behavior. one of our developers asked. For this reason, product managers have begun adapting.

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

Mind the Product

FEBRUARY 21, 2017

Osama Hanif (Digital Solutions Manager at Telenor) launched the first digital agency in Lahore and went on to join Telenor Digital. Last summer he and a brand new team were challenged by Telenor to tackle smartphone users, especially in Asia, who don’t use data because of a fear of large unexpected bills. Plan for improvisation.

User Testing 96

User Testing Research Software Analytic Tools Data Visualization 96

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Along the way, I’ve shipped hundreds of products, and managed other PMs. Distinguishing between bad vs. good vs. great answers is key , and seems like an underserved area Write down a framework for how you tackle these problems. I love to travel, so this was fun for me. Having a clear framework helped me develop an ok answer.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Mind the Product

JANUARY 21, 2020

The fox terrier travels everywhere with him – to London once a week, wherever it is, where Joe goes, he goes. Joe coaches and mentors product teams, supporting them to make good decisions and good user-centred design choices. I’ll be told ‘we’re not shipping stuff when we should, UX is poor, we’re struggling to keep staff’.

Banking 111

Banking Weak Development Team Workshop Customer Experience 111

The Product Coalition

JUNE 12, 2018

Could you imagine a workplace with a bunch of product managers and no engineers? As product managers though, we are often included on the list of interviewers for engineers when they come in, but it can be difficult to figure out exactly what role we play in the process. A traveler came upon three men working.

Engineering 60

Engineering Weak Development Team Product Management Product Manager 60

People-First Product Leadership

MARCH 4, 2024

I feel limited in my growth as there is not upward opportunity as a Senior Product Manager. How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Starting a community of practice I joined Pearson to create the Future Technologies team.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

PMLesson's Ace the PM Interview

JANUARY 12, 2022

Have you been intrigued by the position of Technical Program Manager? But this doesn't mean you can't prepare for and ace your upcoming technical program manager interview. The responsibilities of a technical program manager are a little more big picture than that of a software engineer. Let's take a look!

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

The Product Coalition

MAY 31, 2018

As someone who has experienced the highs and lows that accompany life as a Product Manager, I am keenly aware of the challenges this important role plays in the technology industry [and so many others]. for the good or bad. Many, myself included, have referred to Product Managers as the CEOs of their individual products.

Leadership 60

Leadership Product Management Product Manager Weak Development Team 60

Mind the Product

MARCH 9, 2017

They connect travelers to travel agents for hotels, restaurants, and any other travelling needs. In her ProductTank NYC presentation, she explains the importance of learning and becoming a better product manager. How Do You Know if You’re a Good Product Manager? Set Your Baseline. How Others Perceive You.

Weak Development Team 72

Weak Development Team User Testing Product Research Travel 72

Mind the Product

JANUARY 28, 2020

Essentially a day one mindset asks a question: What are you capable of doing today, given all the lessons you’ve learned and skills you’ve developed; all the resilience and appropriate emotional states you’ve built up; and the network you’ve established, as you face down today’s challenges and opportunities? How can you Create day one?

Weak Development Team 115

Weak Development Team User Testing Travel Workshop 115

The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. Source : Scrum Guide 2017.

Weak Development Team 87

Weak Development Team Reporting Tools Agile Customer Experience 87

Mind the Product

MAY 16, 2018

But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth. Poor-performing companies’ employees were 79% more likely to have low overall self-awareness than those at firms with robust ROR. What is Self-Awareness Anyway?

Weak Development Team 79

Weak Development Team Automotive Data Visualization Feedback Software 79

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. Project management? Process design?

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

The Product Coalition

JUNE 17, 2019

Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. In-house resources were enough to develop and support these services. We execute.

Banking 91

Banking Development Team Review Software Review Technical Review 91

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Product Innovation Educators

MAY 3, 2021

How product managers can build great products by focusing on their customers’ unmet needs. Jobs-to-be-Done (JTBD) is a valuable tool for product managers and innovators, and there are different thoughts on how to actually put it into optimal practice. Summary of some concepts discussed for product managers. [1:54]

Framework 70

Framework Weak Development Team Travel Customer Experience 70

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. There's no denying that the technical program manager interview at Facebook is a difficult one. Doing so will ensure you can nail all the technical program management interview questions you will face.

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

Userpilot

JUNE 9, 2021

Are you thinking about a career in product, but you’re not sure whether you should pursue Product Marketing or Product Management? To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users. What is a Product Manager? How to decide.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

The Product Coalition

MAY 15, 2019

I wholeheartedly believe that you need to be adaptable to survive today but the further I travel on my own journey the more I wonder if we as an industry are moving past agile. One signal I’ve been giving much thought too of late is the collision of two roles, Product Management and Product Ownership. including myself?—?went

Product Management 92

Product Management Product Manager User Testing Product Research 92

The Product Coalition

JANUARY 10, 2019

No product management method is universally going to get you out of trouble. Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. One of the ways this is done is by aligning development with user needs. Ever wondered what your customer is thinking?

Framework 60

Framework Research Software User Testing Feedback Software 60

People-First Product Leadership

JANUARY 7, 2024

Pandemic Evolution: Many regions are managing the COVID-19 pandemic, with widespread vaccination and a return to more normal social and economic activities. When I veered off track, I learned (good) while losing a bit of confidence in myself (bad). A common prioritization method in product management is RICE.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52