UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. Differentiation: In a crowded market, your brands unique personality and approach set youapart. billion in annualrevenue.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Product Talk

MAY 14, 2025

The difficulties you face from going to 0 to 1understanding your customer, identifying what will differentiate your product, building early versions of that product, and actually finding customers to use it? And just because APIs are slightly more technical products, that doesnt mean that you cant apply discovery to them.

Product Research 134

Product Research User Testing Technical Review Systems Review 134

The Product Coalition

NOVEMBER 12, 2024

Instead of accepting the limitations of battery technology and electric powertrain systems, Tesla rethought the components focusing on physics — looking at things like the specific energy density of batteries and efficiency of electric motors. For example, an outcome might be a faster login to an app for a specific feature.

Roadmap 111

Roadmap Product Research Automotive Feedback Software 111

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

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Data Visualization Customer Feedback Technical Review Research Software 52

Usersnap

DECEMBER 18, 2024

In this blog, were sharing 10 game-changing changelog examples , actionable tips to level up your release notes, and strategies to get your team (and your boss) saying, Thats brilliant! 10 Changelog Examples That Set The Bar High 0. Now lets jump into some real-world examples that show how changelogs can go from meh to wow.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

BrainMates

JULY 2, 2025

Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. Why Cross-Functional Collaboration Matters Product leaders operate at the intersection of business goals, user needs, and technical realities. The challenge? But it doesn’t have to. Make this work visible too.

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Product Research Data Visualization Onboarding KPIs User Testing 40

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Cybersecurity is also crucial for ensuring compliance with industry-specific regulations.

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UX Planet

MARCH 9, 2025

For example, product redesign will help us improve engagement rate by 30%. Example of pain points that offline shopper experiences. is another common question asked by stakeholders when they review the proposal. This one lacks clarity, differentiation, and a compelling purpose. Image by PowerSlides.

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Product Research Research Software Feedback Software User Testing 115

Modus Create

NOVEMBER 15, 2024

McKinsey has estimated that AI technology could generate $60 billion to $110 billion per year in economic value for the pharma and medical-product subsectors alone. For example, AI can be used to improve the MLR review process by automating time-consuming manual steps without removing important human oversight.

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Research Software Reporting Tools Data Visualization Technical Review 40

The Product Coalition

OCTOBER 16, 2024

The SpaceX Raptor engines are a great example. We were now reviewing the features to be sunset, and the teams to work on them. I’ve also found it helps to show the positive impact on other teams — customer implementation, for example. It was a big and risky commitment, as no one likes to work on ‘clean-up’ duty. Let’s face it.

Roadmap 143

Roadmap Onboarding KPIs User Testing Customer Experience 143

Modus Create

FEBRUARY 12, 2025

AI is revolutionizing product development in ways no technology has before. Instead, they come from a rigorous review of five years of client work, 2024 sales inquiries, analyst insights, and industry offerings. AIs influence on software development will extend beyond technical efficiency. But this year feels different.

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Analytic Tools Weak Development Team Data Visualization Technical Review 40

Product Talk

DECEMBER 4, 2024

The trouble is, you might not know until you spend some time reviewing your specific backlog. Tweet This Lucy Spence , a Senior Technical Product Manager at Octopus Deploy , wrote, “Depending on your comfort of sharing the data, it might actually be one of the situations that using AI to summarize key themes saves you a chunk of time.”

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UX Planet

JUNE 30, 2025

For example, Bank of America (US) announced its clients reached 26 billion digital interactions in 2024 (a 12% year-over-year increase), including 676 million interactions with its AI virtual assistant “Erica.” finance, tech) have been quicker to adopt GenAI as well. In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

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Lenny Rachitsky

JULY 1, 2025

I’ve never seen a guide this in-depth, specific, and full of so many real-life examples. Here are some examples of typical AT questions: “How would you measure success for Spotify?” Additional examples: Question: You’re a PM at Meta. ” “You’re a PM at Meta.

Analytic Tools 80

Analytic Tools Data Visualization Definition User Testing 80

TechEmpower - Product Management

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. After all, that’s what tech innovation is all about. Can you provide specific examples of different types of customers, what they need, and what the system will do for them? Free trials?

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Reporting Tools Analytic Tools Development CTO Coach 208

Arkenea

MAY 8, 2025

For US companies, Mexico represents a prominent nearshore option due to its shared border, similar time zones, and USMCA (United States-Mexico-Canada Agreement) trade benefits. There’s growing English proficiency among technology professionals in Mexican tech hubs, reducing potential language barriers.

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Crafty CTO

JUNE 18, 2025

The Sentry MCP is a really a great example of “yet another bit of context” for the IDE, and their thoughtful approach instructive. Or even spend some tokens yourself, by exposing agents (Sentry’s “Seer” for example) instead of dumb tools. He considers Tool Discovery to be a huge differentiator for MCP.

Engineering 52

Engineering Software Review Artificial Inteligence Product Research 52

Roman Pichler

MAY 3, 2023

Listen to the audio version of this article: [link] Make Time to Keep up with Technology Trends As new technologies come and go, it’s important for you—the person in charge of the product—to stay on top of the developments. The following four measures will help you with this.

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Research Software Technical Review Technology Product Research 277

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? What architecture patterns and technologies may be used? This includes discovering the right UX design and functionality and making the right technical decisions. Who are the users and who are the customers? What are its business goals?

Product Research 296

Product Research Technical Review Feedback Software Research Software 296

Roman Pichler

DECEMBER 3, 2019

Hold Regular Product Strategy Reviews. But as the strategy will change, I recommend that you review and adjust it at least once per quarter—as a rule of thumb. Make sure that you block the necessary time for product strategy reviews in your calendar. Use Collaborative Workshops to Review and Adapt the Strategy.

Technical Review 184

Technical Review Product Strategy Strategy Workshop 184

Roman Pichler

MARCH 14, 2023

To make these recommendations more concrete, let’s look at an example. How can you capture the right user stories, for example, if you don’t know for sure who the users are and why they would want to use your product? You should therefore regularly review your product strategy. What are the business goals?

Product Strategy 353

Product Strategy Strategy Vision Product Research 353

Roman Pichler

FEBRUARY 14, 2023

1] As simple as this sounds, there is a catch: To create value with Scrum, you must understand who the users and customers are, why people would want to use and pay for the product, which business benefits it should generate, and, in the case of commercial products, which features differentiate it from competing offerings.

Product Research 384

Product Research Feedback Software Research Software User Testing 384

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Additionally, schedule regular collaborative strategy reviews —at least once per quarter—and invite the key stakeholders and development team members to them.

Customer Experience 310

Customer Experience Product Research Technical Review Data Visualization 310

Product Innovation Educators

JULY 4, 2022

I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. For example, the Wyze Cam, a security camera, detects people, pets, and packages, and we’re beta testing face recognition.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. A recent example is Team vs Slack. This is made possible due to huge working capital and its integrated bundle of products e.g Office 365 and Team being available as a part of it.

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Research Software Technical Review Strategy Product Research 196

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Enhanced customer satisfaction (58%).

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Reporting Tools Technical Review Data Visualization Research Software 222

Roman Pichler

OCTOBER 2, 2018

As it’s hard to correctly determine upfront how much time will be required to carry out the necessary discovery activities, for example, observing and interviewing users, testing prototypes, and validating pricing assumptions, I like to time box the work. Continuous Strategizing. Do the metrics show a positive, flat, or negative trend?

Product Strategy 259

Product Strategy Product Research Strategy Technical Review 259

Intercom, Inc.

NOVEMBER 7, 2018

Tech stacks are the backbone of modern sales and marketing operations. But, too often sales and marketing tech stacks are cobbled together from existing tools and workflows that have organically developed over time. They’ve spent hours reading customer reviews, checking out your pricing options and researching competitors.

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161

Johanna Rothman

JULY 22, 2021

Let's differentiate between the strategic and the tactical. In addition, you might need these product strategies too: Product architecture, to shepherd the technical value of a product. As a guideline, I like to review the strategy every 6-12 months. Let's review. Worse, many of these managers also want business agility.

Differentiation 134

Differentiation Product Research Roadmap Strategy 134

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization User Testing 228

Product Innovation Educators

SEPTEMBER 2, 2024

For example, a product manager developing a new project management tool might conduct small group sessions with team leaders from different industries. Engineers and product developers often focus on the technical aspects of a product, but customers are mainly interested in what they get out of it.

User Testing 280

User Testing Product Research Market Research Research Software 280

Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. I’ll do my best to update it as the technology evolves. The better we understand our customers, the better we can meet their needs, and the more we can differentiate our product from the competitors. Let’s look at some examples. Still not convinced?

Generative AI 337

Generative AI Product Research Feedback Software Analytic Tools 337

Product Management Unpacked

MAY 13, 2020

This approach not only gave the brand man — eventually the brand manager — ownership of a given brand, but it also allowed P&G to better differentiate the various brands in its portfolio. In many ways, the role of a brand manager has informed the modern-day product manager role. Neil McElroy’s recommendations did not fall on deaf ears.

Reporting Tools 173

Reporting Tools Research Software User Testing Technical Review 173

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article.

Framework 162

Framework Reporting Tools Technical Review Systems Review 162

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. The reduced technical uncertainty means PMs can focus on what matters most to them: identifying the right customer problems and solving them the right way at the right time.

Research Software 123

Research Software Feedback Software Technical Review Software Review 123

Intercom, Inc.

DECEMBER 2, 2019

In a similar vein, 70% of end users say they feel more loyal to companies that provide support in their native language; there’s also massive upside to doing so if you consider another survey which found that 67% of customers are willing to switch brands due to a poor customer experience. For example w?ith

Customer Experience 209

Customer Experience Research Software User Testing Technical Review 209