Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Secret PM Handbook

AUGUST 22, 2016

Tools For What We Do. As a product manager, I’d like to find some tools that help me do my job. I deal with: Customers – finding their problems and listening to their product feedback. Strategy – how the goals of my company drive the solutions I deliver, and how my solution aligns with those goals.

Research Software 170

Research Software Feedback Software User Testing Product Management 170

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency.

Research Software 91

Research Software Feedback Software Technical Review Software Review 91

Userpilot

OCTOBER 21, 2022

Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Develop a solid differentiation strategy and use a mix of differentiators to help your product stand out from competitors. What is a product manager?

Feedback Software 64

Feedback Software Analytic Tools Research Software User Testing 64

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Both products are digital adoption platforms.

Analytic Tools 83

Analytic Tools Feedback Software User Testing Customer Experience 83

Userpilot

JANUARY 14, 2023

Successful SaaS products satisfy user needs and realize organizational business goals. Once the update or feature is out, announce it using multiple channels like in-app communications or email. Use in-app surveys to collect feedback on product performance and ideas on how to improve it. What is product success in SaaS?

Feedback Software 88

Feedback Software Research Software Product Research User Testing 88

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 79

Analytic Tools Feedback Software Research Software Product Research 79

Userpilot

JUNE 7, 2023

A feature feedback survey template makes the feedback process easier. It will help generate quality feedback and enhance your product experience without your product team having to second-guess what they’re doing. In this article, we’ll show you several feature feedback templates to use and questions to ask.

User Testing 77

User Testing Customer Feedback Product Research Feedback Software 77

Userpilot

NOVEMBER 19, 2022

The benefits of embedding a product service management role in your organization include improved differentiation thanks to ongoing incremental innovation. To achieve that they use a range of techniques, like review research, user interviews, feedback , or product usage tracking. Want to see how? Book the demo!

Data Visualization 92

Data Visualization User Testing Research Software Feedback Software 92

Userpilot

OCTOBER 24, 2022

But to put any of this into practice and start tackling onboarding challenges , you need to choose the right tool for the job: Userpilot is a powerful, cost-effective option. It’s rare for SaaS products to cater to just one persona. What is a user persona? “If you try to please everyone, you will please no one.”

User Testing 83

User Testing Customer Feedback Research Software Feedback Software 83

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

NOVEMBER 2, 2022

10 ways to add value to products in SaaS. To prioritize features, do market research, encourage feature requests , and use prototyping and fake door tests to validate your ideas. Keep striving to improve customer satisfaction by running in-app CSAT surveys and then acting on customer feedback with product improvements.

Feedback Software 84

Feedback Software Research Software User Testing Product Research 84

Userpilot

SEPTEMBER 14, 2023

Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team. The marketing team could help the PM identify ways to improve product usability and user experience by collecting customer feedback.

Product Research 79

Product Research User Testing Research Software Feedback Software 79

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Collect user feedback and see how well your product was received.

Product launches 80

Product launches User Testing Product Research ChatGPT 80

Userpilot

NOVEMBER 14, 2022

What tools do you have at your disposal? Perform a competitive analysis of the currently available solutions to the user problem. Carry out customer discovery to validate the problem and your solution. Develop and prioritize the roadmap to give structure to product development. What’s product planning?

Product Research 91

Product Research User Testing Research Software Onboarding KPIs 91

Userpilot

JUNE 26, 2023

TL;DR A prioritization framework is a system for ranking feature requests based on set criteria like the value they add. Product tree is a visualization tool for presenting the hierarchy of features. Once features have been prioritized, ensure to validate them, create a feature roadmap, and collect feedback for iterative testing.

Framework 81

Framework Feedback Software Onboarding KPIs User Testing 81

Userpilot

SEPTEMBER 11, 2023

Choosing the right tool to work with can make your life easier. Userpilot, for example, helps you to onboard users , segment them , and collect relevant user data through surveys and in-app analytics. The goal is to validate the idea by testing it in the real world with minimal risk. What are their challenges and pain points ?

Product launches 95

Product launches Product Research Data Visualization Research Software 95

Product Innovation Educators

JULY 4, 2022

I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. A group of passionate users in our social media and forum communities drives our roadmap and and helps us understand the problems we need to solve.

Artificial Inteligence 109

Artificial Inteligence User Testing Feedback Software Customer Feedback 109

The Product Cafe

MARCH 24, 2024

Customers are looking for solutions to their problems, not just a list of functionalities. Ignoring the Competition ⛔ Failing to acknowledge and differentiate from competitors can make your messaging feel stale and undifferentiated. What makes your solution unique? This is a critical question your messaging must answer.

Messaging 52

Messaging User Testing Feedback Software Customer Feedback 52

Userpilot

SEPTEMBER 16, 2022

Use in-app guidance like checklists, tooltips, product tours, etc., Collect continuous customer feedback with multiple types of surveys. Have a public roadmap that welcomes user inputs and makes users feel involved. This can be a true product differentiator. Examples of customer-focused strategies for your SaaS.

User Testing 91

User Testing Customer Feedback Customer Experience Feedback Software 91

ProductPlan

NOVEMBER 10, 2020

Creating a world-class eCommerce platform takes tremendous effort, teamwork, and strategic planning. Yes, an eCommerce platform is an online resource that helps shoppers and buys find a variety of products. The overall user experience of an eCommerce website or app consists of many technological components.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Johanna Rothman

FEBRUARY 13, 2024

However, too many organizations don't differentiate between what they need to ship as experiments and when to finalize the product. Worse, it's actually easier to experiment with software than it is with information products. I need enough to publish as an experiment and get some feedback.

Customer Experience 87

Customer Experience User Testing Feedback Software Workshop 87

ProductPlan

JUNE 18, 2021

But if there’s one part of product management that needs IMPACT more than anywhere else, it’s roadmapping. Roadmaps set the tone for the coming months and years. These items snap up spots on the roadmap that would be better filled with innovative, value-added customer benefits and revenue-goosing enhancements.

Roadmap 59

Roadmap User Testing Customer Feedback Vision 59

Intercom, Inc.

JANUARY 24, 2023

Market All business messengers had become homogenised, we needed to differentiate. Users have rising expectations for premium-grade messaging software, similar to the apps they use every day: Whatsapp, Messages, and Slack. Validate the vision Build conviction by getting feedback from target customers on desirability and value.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

Roman Pichler

JANUARY 8, 2019

A digital product is commonly redeveloped for two reasons: It has accumulated too much technical debt or its technologies are outdated, but the product is still needed—be it to generate revenue, support other revenue-generating products, or automate business processes and increase productivity.

Product Research 218

Product Research Customer Experience User Testing Analytic Tools 218

Roman Pichler

MAY 10, 2016

At the same time, I wanted to test that the product would create enough value for its readers before writing the actual book. My first MVP had little resemblance with the finished product: I used my product strategy and roadmap workshop as the initial minimum viable product. The feedback I received was mixed.

Books 145

Books Product Research Feedback Software Workshop 145

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. The Launch Management solution is a relatively new feature—we first released it last fall.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

MARCH 24, 2021

How do you create a roadmap? Strategy is made up of three elements: your vision, objectives and roadmap. Focus on creating an outcome-based roadmap, not a list of features. In product, strategy is made up of three components: Your product vision Your objectives Your roadmap. How do you create a roadmap?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Amplitude

MARCH 11, 2020

Roadmapping is at the core of product strategy and product management. Output-focused product roadmaps provide a false sense of certainty, all while limiting product work to a few big bets, which may or may not pan out. Then they solicit feedback from internal stakeholders to inform planning. Output-Based Planning.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 91

Feedback Software Analytic Tools Product Research Data Visualization 91

Product Innovation Educators

FEBRUARY 20, 2023

User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. Don’t go rushing into the solution space without being clear on who your customer is and what problem you’re going to solve for them. Target customer 2. Feature set 5.

User Testing 103

User Testing Product Management Product Manager Data Visualization 103

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap. Develop the product roadmap.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

People-First Product Leadership

MARCH 10, 2024

Subscribe now What is product sense At a high level, product sense is understanding what makes for a high-quality product for your customers (empathy) and having strong, validated opinions about what solutions will be successful (creativity). The product strategy and product roadmap will be shared with you, but you will not define them.

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

Department of Product

JULY 29, 2022

For example, Cash App users may download the free app to receive a reimbursement from a friend or family member, but then decide they prefer the user experience and add direct deposit. All these services that compete with local banks are possible with the same app downloaded for peer-to-peer payments.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

ProductPlan

AUGUST 23, 2022

Your product will integrate with accounting software, CRMs, and inventory systems. These scenarios often go beyond what’s typically covered in QA testing and usability sessions. Product leaders can utilize customer feedback before the product is released. Scope of product. Product launch.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

The Product Guy

JUNE 15, 2017

Whether it’s your plans (roadmap), feedback you’ve heard from users, product usage data (analytics), or posing questions — getting what you’re doing and thinking in front of a cross-departmental audience will provide you with input that helps you make better decisions and will help align others with the goals you’re looking to achieve.

User Testing 117

User Testing Feedback Software Customer Feedback Research Software 117