Differentiation Policies Reporting Tools User Experience 
Intercom, Inc.
FEBRUARY 9, 2021
Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?
UX Studio
MAY 30, 2023
Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. Mobile payment systems are a good example of this.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
AUGUST 30, 2023
Want to improve the product experience at every stage of the customer journey? Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. What are heat map tools?
Intercom, Inc.
JULY 15, 2021
With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. I am a user experience practitioner from the day I started thinking about life.
Userpilot
MARCH 24, 2023
Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion.
Userpilot
MARCH 14, 2023
Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. Not all tools help you easily create interactive user guides.
eG Innovations
APRIL 11, 2023
The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Who Uses Maintenance Policies and with What Benefits All administrators with maintenance responsibilities find this feature of use.
Expert insights. Personalized for you.
222 
Let's personalize your content