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Differentiate Yourself in an Already Clustered SaaS Market

ProductPlan

The winners emerging from the scrum of similar offerings differentiate themselves in significant, meaningful, and sometimes surprising ways. If you put in the right instrumentation, your metrics can help support the success of your product. However, you need to combine it with survey data from users.

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User Persona Survey Template: How to Properly Collect Customer Data in SaaS

Userpilot

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! A user persona is a representation of a specific type of user of your product. What is a user persona survey template?

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How Product Roadmaps Kill Outcomes [Dave Martin]

Userpilot

It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors. Build a product that users love by delivering value and a good product experience.

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What is Customer Sentiment Score & How to Measure It?

Userpilot

Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. Analyze survey responses to identify common themes and sentiments, uncovering specific issues and areas of satisfaction. CSAT survey example. Some of these include: NPS surveys. CSAT surveys.

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An interview with John Kotowski on product pricing surveys: pricing research is not just “how much are you willing to pay”

Usersnap

You either have a million questions that you don’t know how to arrange on your product pricing survey, or your mind is blank and you don’t know where to start. In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski.

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Strategic Product Management: The Role of a Strategic Product Manager

Userpilot

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. What is product strategy?

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Market Gaps: 10 Ways to Spot Untapped Customer Needs

Userpilot

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Market research techniques, like industry-specific surveys and customer segmentation analysis, can help you find underserved user groups in the market. Launched a new feature?