Johanna Rothman

MARCH 18, 2024

I assume you have some sort of functional product development expertise. If not, why are you in technical product development? Many testers and UX people also have solution-space expertise, because they understand, from a deep level, how the product works. That's often product people, testers, and some UI/UX people.

Weak Development Team 81

Weak Development Team Certifications Agile Customer Experience 81

Userpilot

MARCH 24, 2021

It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. It helps you find product-market fit and gives your team direction. The product’s key differentiators or unique selling proposition. If you want to learn more, keep reading.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

UX Studio

APRIL 17, 2018

In this article, I will go through the seven basic AI UX principles products should follow. Here follow my seven principles of AI UX. Differentiate AI content visually. Thus reads the first principle of AI UX. Firebase, a tool for mobile developers, labels the predicted data with a magic wand icon.

Data Visualization 107

Data Visualization Artificial Inteligence Feedback Software UX 107

Imaginary Cloud - Design

MARCH 19, 2020

In recent years we’ve seen the words “ UX Designer " been thrown around carelessly without the true comprehension of what a UX Designer does. To better understand what a UX designer does, first you have to understand what UX is. UX stands for User Experience. Introducing the UX Designer. User Experience.

Research Software 79

Research Software Feedback Software UX User Testing 79

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. How should I change the UX of [feature]? Being good at user interviews is not equal to simply listening to your users.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 94

Research Software Feedback Software Analytic Tools Positioning 94

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. This can be a broken link, poor onboarding , confusing UX, etc. The product team utilizes click data for making data-driven decisions on product development.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Customer Feedback 87

The Product Coalition

MARCH 10, 2023

Jeff and Joshua are the co-authors of the Lean UX book series, and the critically acclaimed book entitled, “ Sense and Respond ”. Define outcomes in the terms of goals and/or objectives and/or key results, so product teams can clearly understand where to put their focus when they build specific features [outputs].” “To

Weak Development Team 118

Weak Development Team Reporting Tools Customer Experience Advertising 118

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Market research for startup branding can be perceived as an unnecessary expense, especially when compared to product development or marketing activities that seem more directly linked to revenue generation.

Branding 94

Branding User Testing Product Research Data Visualization 94

Userpilot

OCTOBER 25, 2022

Product differentiation and positioning are important aspects of strategic product management because they allow you to build a product that meets the needs of the right customers in the right market and stand out from the crowd. They tell the product management team what they need to achieve. What is strategic product management?

Product Research 85

Product Research User Testing Customer Feedback Research Software 85

Userpilot

MARCH 27, 2023

We finish with an overview of product analytics tools that your team can benefit from. Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. As a result, product teams are able to make quicker decisions.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 95

Userpilot

JANUARY 29, 2023

Without validating features, it’s easy to create products that aren’t aligned with their vision or are difficult to differentiate. Developing features without validation results in bloated products and unnecessarily drives the cost of development up. Product teams should invest in validation when developing the MVP.

User Testing 90

User Testing Product Research Framework Feedback Software 90

Mixpanel

JANUARY 3, 2022

Engineers are always looking for ways to differentiate themselves. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. One of those niches that’s become more valuable in recent years: product analytics.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. It was clear the team needed a talent growth plan.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing? The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

JULY 14, 2021

Because still – there are some differentiators that may affect your choice. Appcues comes second-next, with really nice UX and UI. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Alchemer Mobile

OCTOBER 22, 2019

On the other hand, nobody knows your idea better than you, and the best way to share it for future professional design and development is to visualize it. Having a prototype is not only a good way of presenting your idea, but it can also help you determine app development costs in the future. Intuitive and consistent UX.

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User Testing Customer Experience Weak Development Team UX 133

Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Semantic Differential Scale 5. A user might rate a product they purchased online with 1 (very poor) to 5 (excellent) stars.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

The Product Coalition

FEBRUARY 3, 2022

The UX is the final effect?—?how You can develop hypotheses about your target market, but you won’t truly know who your customers are until you throw your hook into the water and see what kind of fish bite. It’s better to differentiate 1–3 different personas than one based on “average”. Choose top 1–3 features per benefit.

User Testing 140

User Testing Product Research Product Marketing Customer Experience 140

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona?

Research Software 88

Research Software User Testing Analytic Tools Feedback Software 88

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

OCTOBER 21, 2022

Minimum viable features are the set of product characteristics that you need to develop to satisfy a user's need. The development of the MVP and MVE should happen at the same time. Developing one is not possible without the other. This allows you to validate the idea and collect user feedback to inform future development.

Customer Experience 94

Customer Experience Onboarding KPIs User Testing Customer Feedback 94

Userpilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

User Testing 81

User Testing Product Research Feedback Software Customer Feedback 81

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Ronke PM

APRIL 5, 2023

Design-driven leadership is product management Final thoughts The very essence of leadership is creating a space that enables our teams to dream big, imagine, and bring what was once unthinkable to life - therefore, changing humanity. Table of Contents Product and design partnership What does design-driven leadership mean? That is innovation.

Leadership 52

Leadership User Testing Product Management Product Manager 52

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. How can you justify redirecting resources to tweaking the UX or integrating an API when they could spend time building the next big thing? The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

NOVEMBER 3, 2022

Results in higher team productivity. Put user-friendliness first: Don’t get too creative and complicate the UX design. The main differentiator is the target audience. It’s a great way to save time for your HR team while ensuring new employees don’t get stranded. Company and team structure. Saves time.

Analytic Tools 90

Analytic Tools Feedback Software Customer Communications Data Visualization 90

UX Studio

JULY 20, 2017

There are several moments during a product design process when a team needs to make decisions because they have hundreds of ideas but no time to test them all. They can be really awkward because debates based on personal preferences and “I am the boss so I decide” can cause unnecessary conflicts within the team. What motivates them?

User Testing 70

User Testing Research Software Feedback Software Customer Experience 70

Userpilot

SEPTEMBER 23, 2022

A bad UI design will kill any chance you have of guiding users to achieve value with your product. Maintain brand consistency across your entire UI design by using differentiating elements with shared colors, such as one color for notifications and another for product guidance. Why is it important to reduce complexity in SaaS?

Customer Experience 74

Customer Experience User Testing User Experience Data Visualization 74

People-First Product Leadership

DECEMBER 20, 2023

To establish the Product Vision, I recommend taking time as a Product team to reflect both on the past and on the future. How can you empower the Product team and cross functional stakeholders to think big? How can you empower the Product team and cross functional stakeholders to think big? What ground has been covered?

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Userpilot

OCTOBER 31, 2022

Talk with your sales and customer service teams to better understand your customer profiles. They’re also called exclusionary personas, and they’re a collection of the needs, values, and behaviors of individuals that differentiate them from your ideal customer. To u nderstand what is a bad customer fit for your SaaS.

Feedback Software 77

Feedback Software User Testing Research Software Data Visualization 77

Userpilot

MARCH 18, 2022

The efforts of your sales teams and marketing campaigns will mean almost nothing if you’re not able to find the right words to make potential customers listen to and connect with your business. Do market research to develop your buyer persona. Highlight what differentiates you from competitors.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

JANUARY 30, 2023

The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. What is the product adoption curve?

User Testing 83

User Testing Feedback Software Research Software Onboarding KPIs 83

Userpilot

JANUARY 21, 2021

In this post – we will make it clear how Product Owner vs. Product Manager’s roles differ, what skills each need to have to excel in their roles, why you need both in your product team and when is a good time to hire for those roles! Product Manager’s roles is the stage in the product development process where each is involved.

User Testing 95

User Testing Customer Feedback Onboarding KPIs Product Management 95

The Product Guy

SEPTEMBER 12, 2017

A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. If a persona says no to both questions, users like her won’t care about this feature, even if you consider it your magnum opus or your product’s big differentiator. Sad but true.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Eric Ries, in his post “What is customer development? Some product teams will use written methods across both the problem identification and solution definition steps, while others will use visual methods. Written Methods.

Framework 108

Framework User Testing Research Software Feedback Software 108

Userpilot

MAY 30, 2022

In SaaS, there are 4 most common needs-based segments that you need to differentiate. While most people attribute failure to money and bad execution, they forget the root cause – lack of proper market research (validation). Needs-based segmentation allows you to deliver a personalized UX for new users. Validation.

Data Visualization 93

Data Visualization Feedback Software Research Software Analytic Tools 93