Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. Product managers generate these by looking at key metrics and trends in the market or gathering user feedback from existing products.

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Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Offer self-service support via in-app resource centers.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. Which one wouldn’t?

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Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. Breaking-edge technology usually feels like something that requires advanced technical knowledge. Let’s get started! What is ChatGPT?

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PMLesson's Ace the PM Interview

MAY 14, 2022

This article is part of our series on Solutions Architect interviews. If you're interviewing for solutions architect roles, don't miss our Complete System Design Interview Course. Solutions architect roles are rapidly becoming more important and popular in the technology ecosystem. 💡 Hey there!

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Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

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Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer.

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Userpilot

JULY 8, 2022

FDD iterations are shorter than in Scrum, the documentation is more comprehensive and there are fewer meetings. This is possible because detailed documentation helps keep larger teams aligned. The model describes the product vision, its context, and target users. In addition, the documentation in FDD plays a greater role.

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Userpilot

FEBRUARY 13, 2020

Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. We’ll also share real-world examples from leading SaaS products along the way, so you can learn from the best. User experience is one of the hottest buzzwords in the SaaS community. Product-Led Growth.

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Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. Chris Chumley.

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Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

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Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

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Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. This feedback loop needs to be integrated into the product planning and development processes.

Feedback Software 98

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PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Think about the complexity involved in developing and releasing a piece of software. This is where the actual software is built in the Waterfall methodology.

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Roman Pichler

FEBRUARY 2, 2021

Early user feedback, frequent solution validation : We now have the ability to collect early and frequent user and customer feedback, which helps us validate our ideas and update our plans accordingly. This has allowed us to adapt the product more quickly and to respond to user feedback more easily.

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Userpilot

FEBRUARY 10, 2023

User personas , which target the person using your app, are designed to represent your users’ JTBDs, responsibilities, and goals. A persona is a document representing your customer’s problems, emotions, desires, jobs-to-be-done , goals, etc. Let’s review four types of personas for different teams and use cases.

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Research Software User Testing Analytic Tools Feedback Software 98

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. Simply follow the below steps and tick them off in turn to deliver the best mobile app product you can.

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UX Studio: Product Management

JANUARY 11, 2021

Five challenges and solutions. To find technically feasible design solutions, extra efforts are required from developers and other team members. ? The lack of a mutual vision and an organized workflow will result in wasted time, money, extra work, becoming demotivated and frustrated, and overall endangering project success.

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Sachin Rekhi

JANUARY 9, 2019

One of the most important lessons I took away from Jeff was the need to define your company's core, all the way from your vision to your values. It’s not enough to have an ambitious vision because unless that vision translates into how you manage your company on a day-to-day basis, that vision will never be realized.

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Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

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Nulab

OCTOBER 28, 2020

Good teamwork is a mix of effective leadership, open collaboration, and helpful tools to make it all easier. This can happen between different types of people due to different cultural backgrounds, language styles, time zones, and more. Bad tech : Inadequate technology hinders communication and collaboration.

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Feedback Software Reporting Tools Technical Review User Testing 125

Intercom, Inc.

MAY 16, 2022

When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Too often, a discussion can become unfocused, brainstormed solutions end up scattered and lacking direction, or the session devolves into a competition of who can assert their ideas louder.

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The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

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Userpilot

FEBRUARY 15, 2022

Product operations teams are responsible for automating and streamlining routine tasks and processes, tech stack management, keeping documentation up to date, and facilitate product experiments and data collection. One important role of the product operations team is the selection of the right tools for their organization.

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CardBoard

OCTOBER 6, 2023

It’s a useful tool for software teams to solve complex problems. The origins of Scrum actually have nothing to do with software development. Agile is a philosophy and approach to software development. Agile is like the operating system on your smartphone. As a Product Owner, you’re the vision holder.

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The Product Coalition

SEPTEMBER 29, 2022

Another impetus is when you permanently inherit some of their products or features due to an organizational or strategic change in hierarchy. Write up questions, assumptions, directions for a vision. Capture their vision If the outgoing product manager has a roadmap and vision, great. Is there a tool?

Product Research 124

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Roman Pichler

MAY 11, 2021

Consequently, a Scrum product owner should own a product in its entirety—from the product vision to the product details. An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality.

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Weak Development Team Product Research User Testing Customer Experience 328

Roman Pichler

FEBRUARY 2, 2021

Early user feedback, frequent solution validation : We now have the ability to collect early and frequent user and customer feedback, which helps us validate our ideas and update our plans accordingly. This has allowed us to adapt the product more quickly and to respond to user feedback more easily.

Agile 156

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Intercom, Inc.

DECEMBER 13, 2018

Different products require different visions. Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world.

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The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit.

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Melissa Perri

FEBRUARY 15, 2017

I received lots of feedback on the post, much of it praise, but also some criticism. Gantt Charts are a project management tool used to keep track of timelines and due dates. Yet, we still use this Gantt Chart model to plan our work, which locks us into delivering solutions by certain dates.

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The Product Coalition

SEPTEMBER 8, 2022

We had a product lifecycle, although… it wasn’t documented in a playbook. I thought we were in good shape, given that this was the next release of an existing software product. In the software or digital world, it’s about managing code, the product, through the steps of its lifecycle from ideation to sunset.

Software Review 105

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People-First Product Leadership

SEPTEMBER 17, 2023

I created an onboarding document to help frame the work, people, and history the new PM would encounter during their first 30, 60, and 90 days. To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. What is working well?

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

The Product Coalition

DECEMBER 21, 2018

The Customer is NOT Always Right A transcript of my talk at SaaS North, Ottawa, 2018 Hi everyone, I’m Hannah Chaplin, the CEO at Receptive. It’s fantastic to be here, and thank you to Michelle and the team at SaaS North for the invitation. Customer feedback really became important for me in my first SaaS business.

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ProductPlan

AUGUST 23, 2022

Your product will integrate with accounting software, CRMs, and inventory systems. Despite these scenarios and use cases exceeding the initial product scope and vision, the rest of the world isn’t changing how it works just because your product strategy didn’t account for edge cases. Scope of product. Product development.

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ProductPlan

MAY 5, 2020

You also want to react with speed to user feedback—and improve your existing titles in a hurry. A product roadmap is an invaluable tool for keeping a cross-functional game-development team on track and moving quickly. Using a non-roadmap tool to build and share your gaming roadmap can undermine your plans for secrecy.

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Roman Pichler

JULY 11, 2016

Respect their UX/UI and technology decisions and their right to determine how much work can be done. Provide constructive feedback and share your concerns. But recognise that software development can be challenging and that human beings make mistakes. Assume that the team members want to do their best. Be honest and open.

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