Intercom, Inc.

JANUARY 28, 2020

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. After trialling some other solutions, we chose Intercom because it centralizes inbound and outbound conversations without the friction that CRMs add.” .

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

Intercom, Inc.

DECEMBER 6, 2022

Supporting the exchange of PDF documents on WhatsApp to save customers from having to switch channels to share necessary information. How does the principle help support teams drive positive outcomes for their users? For example, the outbound composer in the new Inbox is designed according to a channel-first model.

Artificial Inteligence 129

Artificial Inteligence Feedback Software Data Visualization Customer Experience 129

Usersnap

FEBRUARY 14, 2023

The marketing strategy for product-led growth is more inbound and you let the product speak for itself. With inbound marketing, your go-to-market strategy needs to focus on articulating the benefits and features of your business in a way that gives users the critical information they need to determine if the SaaS product is right for them.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Business of Software Conference

MAY 21, 2020

They can always increase the base salary or in a few extra is restricted documents. For comparison I spent nearly five weeks in December for some companies interview process further documentation, snapshot coding challenges, personality tests technical interviews and, in the end, I got to a generic rejection email.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

NextBigWhat

OCTOBER 30, 2020

Operating Plan (OP1) is an annual planning document that covers the strategy for the next 12 months, ways of executing the strategy, and the budget required. Usually we pitch what we want, follow up 3-4 times more and then move on if we don’t hear anything positive. OKRs must be specific and include a way to measure achievement.

User Testing 52

User Testing Reporting Tools Product Management Product Manager 52

Usersnap

JANUARY 20, 2023

Common examples include Frequently Asked Questions (FAQs), user guides, or technical documentation. Conversely, a solution can track positive comments by customers and their interactions with your agents. Whether it’s a positive or negative response. Tidio offers access to inbound and outbound communication with your customers.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. Inbound VS. Outbound for SaaS Marketing.

Research Software 66

Research Software User Testing Outbound Marketing 66