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How GetAccept uses all of Intercom to grow its revenue by 450%

Intercom, Inc.

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. After trialling some other solutions, we chose Intercom because it centralizes inbound and outbound conversations without the friction that CRMs add.” .

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Intercom’s product principles: Creating personal products by design

Intercom, Inc.

Supporting the exchange of PDF documents on WhatsApp to save customers from having to switch channels to share necessary information. For example, the outbound composer in the new Inbox is designed according to a channel-first model. A simple example? How does the principle help in the process of design thinking and product building?

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All I know is coding. Can I become a Product Manager?

B2B Product Management

As you can see in the picture, these categories are inbound and outbound Product Management. This division between inbound and outbound PM duties is much more pronounced at larger companies. If you are an inbound PM, you might want to take steps to get into an outbound PM role.

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Reverse Connect for Azure Virtual Desktops (AVD)

eG Innovations

Within their “Reverse Connect” technologies, you can run a VM without keeping any inbound ports open. Instead it uses outbound connectivity to the Azure Virtual Desktop infrastructure over the HTTPS connection. It uses Reverse Connect, which means that no inbound ports need to be opened on the VM to set up the RDP connection.

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The Most Hands-on Guide for SaaS Go-to-Market Strategy and Product Launch Plans

Usersnap

The marketing strategy for product-led growth is more inbound and you let the product speak for itself. With inbound marketing, your go-to-market strategy needs to focus on articulating the benefits and features of your business in a way that gives users the critical information they need to determine if the SaaS product is right for them.

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Better Practices for Building Integrations

Amplitude

outbound integration. Fortunately, the inbound integration was much higher priority, so we decided to focus on that in the short-term. So the next time that a partner wants to provide you with a private API (or really use anything that isn’t documented publicly on their website), try to get them to add it to their public APIs.

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Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently

Intercom, Inc.

In the face of the massive change the support landscape is currently experiencing, the one constant is that many companies are receiving rising numbers of inbound customer requests. Specify who can start a conversation from the Messenger to prioritize and manage your inbound support volume during busy times.