The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. These tiers correspond closely to an organizations research maturity.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

The Product Guy

MARCH 14, 2017

The developers sitting nearby just watched the show for the first time, but after a while they stood up to join the party one by one. Soon the whole team was standing behind the designer’s screen shouting new ideas and tips about the layout, the colors, the icons, the fonts and everything else. What to expect from a design team?

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

Product Research 283

Product Research Data Visualization Customer Feedback Weak Development Team 283

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Second, and more important, it shows the demotivation and binary thinking that can result from bad or nonexistent communication.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

The Product Coalition

OCTOBER 5, 2020

To unburden their teams, companies like Facebook, Google, and others have turned to product operations, whose job is to help product teams achieve better outcomes. At its core, product operations enables product teams to achieve better outcomes. Key Tasks User issues reports. Bug Service Level Agreement (SLA).

Embedded Analytics 178

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 178

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

Reporting Tools 111

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 111

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii)

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

AUGUST 26, 2024

From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints. Monitor comments on social media and third-party platforms. Pendo — best data capture technology for mobile apps.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Mind the Product

DECEMBER 6, 2019

In this #mtpcon London talk, Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. If we want to build greater emotional intelligence into our product teams, then we need to design our hiring processes to look for it. Key Points. Hire people.

Weak Development Team 247

Weak Development Team Reporting Tools Product Research Research Software 247

Reveal

FEBRUARY 20, 2025

They track everything from user behavior to system performance. If you’re a Product Manager or a CTO, you may already know how challenging it can be to select the right tools to build these dashboards. You have to choose the components and tools that fit your needs. Thats what dashboards are for.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? When most people think of product development, they imagine an in-person experience. It’s a bold gambit, but if anyone can pull it off, Daniel can. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Product Innovation Educators

AUGUST 14, 2023

Ben has led successful technology products for the last 25 years. He I founded Prodify so my team and I can help companies by sharing knowledge from our previous experiences. It’s not because they’re bad at what they do. It’s because it’s just really hard to get right. [9:24]

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

Intercom, Inc.

OCTOBER 5, 2022

Your solution is only as good as your understanding of the problem. One of the reasons that many fail – particularly in earlier stages – is because they didn’t offer a compelling solution to a real problem that exists for customers. All too often, companies jump quickly from the problem to a single solution that they fall in love with.

Research Software 118

Research Software Reporting Tools User Testing Customer Experience 118

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses.

Data Visualization 105

Data Visualization Research Software Analytic Tools Feedback Software 105

Userzoom

JANUARY 3, 2018

What a design system is, why you need one, and how to build it. Inconsistency across products and platforms. Poor communication between teams. These consequences of large teams just can’t be avoided, right? Enter the design system. But what exactly are design systems? What Is a Design System?

Reporting Tools 93

Reporting Tools Research Software Customer Experience Weak Development Team 93

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. Botify’s technology helps identify technical problems on their websites and implement corrective actions.

Product Research 261

Product Research Onboarding KPIs CTO Coach Research Software 261

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. When people detect a bottleneck in the system, the operational cadence of the company starts slowing down. Paul: Yeah.

Feedback Software 250

Feedback Software Reporting Tools Product Research Data Visualization 250

Userpilot

AUGUST 17, 2024

Zoezi is an all-in-one platform for the wellness industry. Additionally, their in-house help center was difficult to maintain, and users had no easy way to report issues from within the product. If you’re looking for a product growth platform with advanced analytics, feedback, and user engagement features, book a Userpilot demo !

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Mind the Product

SEPTEMBER 6, 2019

In this talk from #MTP Engage Hamburg, I look at how you can embrace and accept your strengths and weaknesses and at what kind of people should you partner up with to create true value and drive success for your customers, your company, and yourself. I answered: “Well, maybe leading a product team? Having direct reports?

Weak Development Team 165

Weak Development Team Product Research Reporting Tools Research Software 165

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

JULY 11, 2022

What are the golden rules of great customer service and why should you utilize them? The reputation of your company depends on the quality of service you provide to your customers. It doesn’t matter how great your product is, if your customer support is bad, your customers will leave! What is customer service?

Reporting Tools 98

Reporting Tools Feedback Software Customer Experience User Testing 98

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 86

Reporting Tools Data Visualization Customer Experience User Testing 86

The Product Coalition

NOVEMBER 24, 2020

A Scrum Master should recognize that different stages of a Scrum Team’s development require different approaches: some, teaching; some, coaching; and some, mentoring. A Scrum Master’s principal objective should be to remove themselves from daily operations by enabling the Scrum Team to be self-organizing. A cross-functional?—?be

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Modus Create

NOVEMBER 15, 2024

McKinsey has estimated that AI technology could generate $60 billion to $110 billion per year in economic value for the pharma and medical-product subsectors alone. With the average cost of developing a new drug at approximately $2.3 billion , streamlining and automating clinical development processes are perfect use cases for AI.

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Userpilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

Data Visualization 104

Data Visualization Product Research Weak Development Team Analytic Tools 104

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

The Product HQ

JUNE 1, 2024

The product management world relies on teams of product people who work in unison toward a central goal. For that reason, each person on the team needs to know exactly what they have to do and how. In the case of someone like a Software product manager, this may prove challenging. What does a Software Product Manager do?

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. End-to-end guides, in-app tutorials, or videos, on how to get around the platform. Any help that involves the technical team. Self-service support. Product tutorials. Technical support.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105